Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Spare Parts Replacement Guide for Cisco TelePresence MX700 D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 1 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Thank you for choosing Cisco! Your Cisco product has been designed to give you many years of safe, reliable operation. This part of the product documentation describes how to replace spare parts. Our main objective is to address your goals and needs. Please let us know how well we succeeded! May we recommend that you visit the Cisco web site regularly for updated versions of this guide. The user documentation can be found on http://www.cisco.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Introduction D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 3 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Products covered in this guide: • Cisco TelePresence MX700 MX700 comes with two camera versions: Single camera and Dual camera. For both versions, there are three mounting options: free standing floor stand, floor stand secured to the wall, and wall mount. Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix About this guide Ordering information This guide describes how to replace spare parts for MX700.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Symbols This guide covers both the single camera version and the dual camera version of MX700. For both camera versions, mounting on a floor stand and wall mounting are covered. This procedure applies to the single camera version.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Grilles and covers Replace speaker grille and lower grille.......................................................................7 Replace floor stand covers.........................................................................................8 Replace side covers..............................................................................................
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace speaker grille and lower grille Use clean gloves when handling the textile grilles. The grilles are fastened with magnets. Pull out gently to remove a grille. Re-assembly: The grilles snap to the magnets when put back in place.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace floor stand covers The center cover is click-fastened. Lift up to remove the cover. The left and right covers are fastened with magnets. Pull out gently to remove the covers. 2 1 2 Re-assembly: The left and right covers snap to the magnets when put back in place. The center cover click-fastens when put back in place.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace side covers The covers are fastened with magnets. Pull out gently to remove the covers. Re-assembly: The covers snap to the magnets when put back in place. Spare part: • CTS-MX700-MON-SCV= D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 9 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace center top profile, camera cover and center back cover (page 1 of 3) Step 1: Remove the center top profile The center top cover is click-fastened. Pull out gently. Spare parts: • Center back cover kit for single camera system: CTS-MX700-S-CAMCV= • Center back cover kit for dual camera system: CTS-MX700-D-CAMCV= D15324.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Replace center top profile, camera cover and center back cover Codec and monitors Appendix (page 2 of 3) Step 2: Remove the camera cover The camera cover is fastened with magnets. Pull up gently. D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 11 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace center top profile, camera cover and center back cover (page 3 of 3) Step 3: Remove the center back cover The center back cover is fastened with magnets and two guidance pins. Tilt the back cover out at the bottom, and slide it upward. Re-assembly: In order to replace the covers, follow the steps in reversed order. D15324.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Speakers and cameras Grilles and covers Codec and monitors Appendix Speakers and cameras Replace a loudspeaker............................................................................................. 14 Replace single camera module................................................................................16 Replace dual camera module...................................................................................
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix Replace a loudspeaker (page 1 of 2) Step 1: Remove the speaker grille Use clean gloves when handling the textile grille. The speaker grille is fastened with magnets. Pull out gently and lay it aside. Spare part: • CTS-MX700800-SPKR= D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 14 www.cisco.com — Copyright © 2016 Cisco Systems, Inc.
Cisco TelePresence MX700 Contents Replace a loudspeaker Introduction Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix (page 2 of 2) Step 2: Remove the loudspeaker The same procedure applies for loudspeakers in all positions. 2a Unscrew camera screw. 2b Pull loudspeaker 10-15 cm (4-6 inch) out. PT4x10, Torx T20 2c Unplug the cable from the connector on the back of the loudspeaker.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Replace single camera module Speakers and cameras Grilles and covers Codec and monitors Appendix (page 1 of 6) Step 1: Remove speaker grille and center top profile Use clean gloves when handling the textile grille. The speaker grille is fastened with magnets, and the center top profile is click-fastened. Pull out the parts gently and lay them aside. Spare part: • CTS-MXCAM-S= D15324.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix Replace single camera module (page 2 of 6) Step 2: Remove loudspeakers from position 5 (above left monitor) and positions 1 and 2 (above right monitor) 1 2 This procedure is shown for the loudspeaker in position 5 above the left monitor. Repeat the procedure for loudspeaker 1 and 2 above the right monitor.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix Replace single camera module (page 3 of 6) Step 3: Unplug camera cables DAISY CHAIN VISCA 3 Rev. Date Prep. Checked Change Sheet 1 of 1 Processes - European projection D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix Replace single camera module (page 4 of 6) Step 4: Unscrew camera screws 4 × M4x8 (pan), Allen key, 2.5 mm D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 19 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix Replace single camera module (page 5 of 6) Step 5: Remove brackets 5a Unscrew bracket screws. 2 × M4x8 (pan), Allen key, 2.5 mm 5b D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 20 Slide out brackets. www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix Replace single camera module (page 6 of 6) Step 6: Pull out camera module Gently pull out the camera module. Do not touch the lens. Do not apply stress or strain to the camera module. Re-assembly: In order to install the new camera module, follow the steps in reversed order. D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 21 www.cisco.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix Replace dual camera module (page 1 of 7) Step 1: Remove speaker grille and center top profile Use clean gloves when handling the textile grille. The speaker grille is fastened with magnets, and the center top cover is click-fastened. Pull out the parts gently and lay them aside. Spare part: • CTS-MXCAM-D= D15324.
Cisco TelePresence MX700 Contents Introduction Replace dual camera module Step 2: Spare Parts Replacement Guide Speakers and cameras Grilles and covers Codec and monitors Appendix (page 2 of 7) Remove loudspeakers from positions 3, 4 and 5 above left monitor and positions 1 and 2 above right monitor Loudspeaker positions This procedure is shown for loudspeaker 4 above the left monitor. Repeat the procedure for loudspeaker 3 and 5 above the left monitor, and 1 and 2 above the right monitor.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Replace dual camera module Speakers and cameras Grilles and covers Codec and monitors Appendix (page 3 of 7) Step 3: Remove center speaker clip 3a Unscrew speaker clip screw. 1 × M4x8 (pan), Allen key, 2.5 mm D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 24 3b Remove speaker clip. 1 × Speaker clip www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Replace dual camera module Speakers and cameras Grilles and covers Codec and monitors Appendix (page 4 of 7) Step 4: Unplug camera cables Camera assembly board 1 2 1 2 1 2 Left camera board 1 DAISY CHAIN 2 VISCA Right camera board 3 DAISY CHAIN VISCA 3 Only remove the cables shown here The other cables are internal to the dual camera module and should not be disconnected. D15324.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Replace dual camera module Speakers and cameras Grilles and covers Codec and monitors Appendix (page 5 of 7) Step 5: Unscrew camera screws 5a Unscrew four screws from the front. 4 × M4x8 (pan), Allen key, 2.5 mm 5b Unscrew lower screws. 2 × M4x8 (pan), Allen key, 2.5 mm D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 26 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Replace dual camera module Speakers and cameras Grilles and covers Codec and monitors Appendix (page 6 of 7) Step 6: Remove brackets 6a Unscrew four screws. 4 × M4x8 (pan), Allen key 2.5 mm 6b D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 27 Remove brackets. www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Replace dual camera module Speakers and cameras Grilles and covers Codec and monitors Appendix (page 7 of 7) Step 7: Pull out camera module Gently pull out the camera module. Do not touch the lens. Do not apply stress or strain to the camera module. Re-assembly: In order to install the new camera module, follow the steps in reversed order. D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 28 www.cisco.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Grilles and covers Speakers and cameras Codec and monitors Appendix Codec and monitors Replace codec.........................................................................................................30 Replace PoE injector................................................................................................34 Replace monitor (mounted on a stand).................................................................
Cisco TelePresence MX700 Contents Replace codec Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix (page 1 of 4) Step 1: Remove left side cover The side cover is fastened with magnets. Pull out gently and set aside. Spare part: • CTS-MXCODEC= D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 30 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace codec (page 2 of 4) Step 2: Disconnect all cables from codec Make sure to remember the position of the cables. Refer to cabling details in the Cable schema and Spare part list on our web site. Go to http://www.cisco.com/go/mx-docs and select Maintain and Operate Guides. D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 31 www.cisco.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace codec (page 3 of 4) Step 3: Unscrew fixing screws 2 × M3x8 (countersunk), Torx T10 D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 32 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace codec (page 4 of 4) Step 4: Pull out codec using velcro strap at top The codec is mounted in a power dock. Pull firmly to get it out. Re-assembly: In order to install the new codec, follow all the steps in reverse order. D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 33 www.cisco.com — Copyright © 2016 Cisco Systems, Inc.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace PoE injector (page 1 of 2) Step 1: Remove right side cover The side cover is fastened with magnets. Pull out gently and set aside. Spare part: • CTS-PWR-AIR-INJ5= D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 34 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace PoE injector (page 2 of 2) Step 2: Remove PoE injector 2a Disconnect cables: 1 × Power (top) 2 × RJ45 (bottom), Ethernet and Touch 10 user interface. 2b Unscrew and remove screws and washers. 2c Remove PoE injector. 2 × M3x8 (pan), Torx T10 Re-assembly: In order to install the new PoE injector, follow all the steps in reverse order. D15324.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (mounted on a stand) (page 1 of 7) The illustrations provided show how to replace the right monitor. The same steps should be taken on the left monitor, when replacing the left monitor. 65 kg / 144 lb Step 1: Remove speaker grille, lower grille, loudspeakers and camera The monitor is heavy.
Cisco TelePresence MX700 Contents Introduction Replace monitor (mounted on a stand) Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix (page 2 of 7) Step 4: Remove all cables All cables that were shipped with the system remain in your property and should not be returned to the supplier. You will not receive new cables with the replacement part. Only remove cables for the monitor that you are replacing.
Cisco TelePresence MX700 Contents Introduction Replace monitor (mounted on a stand) Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix (page 3 of 7) Step 5: Remove joining bracket 5a 7 × M6x12 (pan) D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 5b Pull up the lever. 38 5c Remove the joining bracket from the channel. www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Replace monitor (mounted on a stand) Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix (page 4 of 7) Step 6: Install support handles on the monitor to be replaced First remove the support handles from your replacement monitor as illustrated. Then mount the handles on the monitor you want to replace. This is neccessary in order to safely lift the monitor. 6a D15324.
Cisco TelePresence MX700 Contents Introduction Replace monitor (mounted on a stand) Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix (page 5 of 7) 7d Step 7: Unscrew monitor screws and security brackets, and disconnect power cable Disconnect the power cable between the two monitors. Secure the monitor 65 kg / 144 lb 7a We recommend three people working together to replace the monitor. Two people must hold the monitor.
Cisco TelePresence MX700 Contents Introduction Replace monitor (mounted on a stand) Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix (page 6 of 7) Step 8: Lift monitor Before moving the monitor Plan ahead where to put down the monitor. Ideally, place it in the original shipping packaging. Rear view The monitor is heavy 65 kg / 144 lb We recommend three people working together to replace the monitor.
Cisco TelePresence MX700 Contents Introduction Replace monitor (mounted on a stand) Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix (page 7 of 7) Re-assembly: In order to install the new monitor, follow all the steps in reversed order. D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 42 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Replace monitor (wall mounted) Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix (page 1 of 9) The illustrations provided show how to replace the right monitor. Similar steps should be taken on the left monitor, when replacing the left monitor. 65 kg / 144 lb Step 1: Remove speaker grille, lower grille, loudspeakers and camera The monitor is heavy.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (wall mounted) (page 2 of 9) Step 4: Remove joining bracket 4a 7 × M6x12 (pan) D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 4b Pull up the lever. 44 4c Remove the joining bracket from the channel. www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (wall mounted) (page 3 of 9) Step 5: Install support handles First remove the support handles from your replacement monitor as illustrated. Then mount the handles on the monitor you want to replace. This is neccessary in order to safely lift the monitor. 5a D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (wall mounted) (page 4 of 9) Step 6: Remove cable bridge and lower profile 6a 2 × M6x12 (pan) 6b 1 × M6x12 (pan) The cover rests on the bottom frame on one side. Hold the cover in place while you remove the screw. D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 46 www.cisco.com — Copyright © 2016 Cisco Systems, Inc.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (wall mounted) (page 5 of 9) Step 7: Remove all cables All cables that were shipped with the system remain in your property and should not be returned to the supplier. You will not receive new cables with the replacement part. Only remove cables for the monitor that you are replacing.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (wall mounted) (page 6 of 9) Step 8: Unscrew monitor screws and security bracket, and disconnect power cable 8d Disconnect the power cable between the two monitors. Secure the monitor 65 kg / 144 lb 8a We recommend three people working together to replace the monitor. Two people must hold the monitor.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (wall mounted) (page 7 of 9) Step 9: Lift monitor Before moving the monitor Plan ahead where to put down the monitor. Ideally, place it in the original shipping packaging. Rear view The monitor is heavy 65 kg / 144 lb We recommend three people working together to replace the monitor.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (wall mounted) (page 8 of 9) Step 10: Uninstall the clamp at the rear side 10a 4 Place the monitor on a stable surface, and secure the monitor so it is not tipping. 10b Use an Allen key 2.5 mm and remove the clamp as described in step 10b and 10c. Loosen the screws that fasten the clamp. Do not remove the screws.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Replace monitor (wall mounted) (page 9 of 9) Re-assembly: In order to install the new monitor, follow all the steps in reversed order. D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 51 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Spare Parts Replacement Guide Introduction Grilles and covers Speakers and cameras Codec and monitors Appendix Appendix Part numbers for spare parts...................................................................................53 D15324.03 MX700 Spare Parts Replacement Guide, JULY 2016. 52 www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Part numbers for spare parts Part number Part description Part number Part description CTS-MX700-D-FSK= Floor stand kit (all stand parts for both free standing and wall secured options are included) CTS-MX700-MONLD++= CTS-MX-FSK-SKI= Feet for free standing floor stand. This is only the feet; it is not the complete frame.
Cisco TelePresence MX700 Contents Introduction Spare Parts Replacement Guide Grilles and covers Speakers and cameras Codec and monitors Appendix Intellectual property rights THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
