Release Note

Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,
Hardware and System Software Specification
©2008-2011 Cisco Systems, Inc. 32
Table 6-30: Standalone Router/Logger, Unified ICME, Common Ground Upgrade
Server Class Capacity
Router Logger BHCA Agents
MCS-30-002-Class MCS-40-002-Class
18,000 600
10,800 1,080
7,200 1,440
MCS-30-003-Class MCS-40-003-Class
25,500 850
15,300 1,530
10,200 2,040
MCS-40-002-Class MCS-40-002-Class
1
90,000 3,000
MCS-40-003-Class MCS-40-003-Class
1
127,500 4,250
MCS-40-002-Class GEN-50-003-Class
216,000 7,200
129,600 12,960
86,400 17,280
MCS-40-003-Class GEN-50-004-Class
306,000 10,200
183,600 18,360
122,400 24,480
1
Requires 6 disks. See Section 6.7.2, ICM Logger for 6 disk configuration.
Table 6-31: Logger with Other Generic Hardware, Unified ICME, Common Ground Upgrade
Server Class Capacity
BHCA Agents
GEN-30-002-Class
( < 10GB of data )
1,500 50
GEN-40-002-Class 7,500 250
GEN-40-003-Class 30,000 1,000
PG Servers, ICME: Section 6.7.9,
TDM ACD Peripheral Gateway (PG) for TDM ACD PG server requirements.