Release Note

Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,
Hardware and System Software Specification
©2008-2011 Cisco Systems, Inc. 35
6.7 Unified ICM/Unified Contact Center Common Components
This section describes the Unified ICM/Contact Center common standalone server requirements. These Unified
ICM/Contact Center components can be used in various Unified ICM/Contact Center product editions.
6.7.1 Unified ICM/Unified Contact Center Router
The following table contains the Router hardware requirements for network interface required for pre-routing in Unified
ICM Enterprise and Unified ICM Hosted.
Table 6-36: Network Interface Requirements, Unified ICM Router Servers
Network Interface Hardware
For Ethernet Carrier Network
Interfaces (MCI, AT&T, etc.)
+1 x 10/100/1000 Ethernet port
STENTOR Network Interface 1 (2 if duplexed) x DSG Run-Time 4.2 license(s) from NE Technologies, Inc.
SPRINT Network Interface 3 (5 if simplexed) x Eiconcard:
PCI 2.2 (normal PCI
slot)
S94 66MHz
Motorola 68360 @ 33MHz
1 MB Flash & 8MB DRAM
Bus Type: PCI 2.2 64bit / 66 MHz (3V)
S94 V2
Motorola Freescale 852T @ 98 MHz
16 MB SDRAM
Bus Type: PCI 2.2 64bit / 66 MHz (3.3V)
PCIe (PCI Express) S94 PCI Express
Motorola Freescale 852T @ 98 MHz
16 MB SDRAM
PLX 8111 Express Interface
Bus Type: Single lane PCIe 1.0a 2.5Gbit/Sec
Two VHSI connectors
5 (10 if simplexed) x VHSI V.35 DCE cable (Eicon #300-076)
Eicon “Connections for Windows Server 2003 and Windows XP software V6R8 ”
Refer to the Unified ICM/Contact Center Hardware and Software Requirements for information on Router server
selection based on system capacity requirements.