Release Note

Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,

Hardware and System Software Specification

Table 6-69: Remote Monitoring Suite Servers

Server Class Capacity Type Other requirements and remarks

MCS-20-002-Class

MCS-20-003-Class

MCS-20-004-Class

MCS-20-005-Class

MCS-20-006-Class

25 customers RMS Listener

For Modem Bank Use

Multi-port serial adapter and modems (Digi

AccelePort Xp)

Dedicated customer file database drive required.

MCS-30-002-Class

MCS-30-003-Class

MCS-30-004-Class

MCS-30-005-Class

75 customers

MCS-40-002-Class

MCS-40-003-Class

MCS-40-005-Class

MCS-40-008-Class

MCS-40-011-Class

150 customers

MCS-30-002-Class

MCS-30-003-Class

MCS-30-004-Class

MCS-30-005-Class

10 AlarmTracker

clients

RMS LGMapper

RMS LGArchiver

MCS-40-002-Class

MCS-40-003-Class

MCS-40-005-Class

MCS-40-008-Class

MCS-40-011-Class

25 AlarmTracker

clients

GEN-10-005-Class N/A RMS AlarmTracker

Client

ATA/IDE acceptable

Microsoft Windows XP with SP2