Release Note

Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,

Hardware and System Software Specification

6.7.19 Cisco Collaboration Server (CCS)

Cisco Unified ICM/Contact Center Release 7.5 is compatible with Cisco Collaboration Server 5.0(0) and its latest

Service Release. Refer to the Cisco Intelligent Contact Management Release 6.0(0) Bill of Materials for Cisco

Collaboration Server hardware and software requirements at:

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_user_guide_list.html

Refer to the Cisco Collaboration Server Installation Guide for detailed information on Cisco Collaboration Server

configuration, capability, and limitations.

6.7.20 Cisco Media Blender (CMB) for Web Collaboration Option

Cisco Unified ICM/Contact Center Release 7.5 is compatible with Cisco Media Blender 7.1 and its latest Maintenance

Release. Note that running the Blender on the PG is only possible with 6.0 PGs. If you are deploying a new 7.x system

or are upgrading to 7.x, you can co-load the Blender on a Media Routing PG. CMB 7.1(1) supports Windows Server

2003.

Refer to the Cisco Intelligent Contact Management Release 6.0(0) Bill of Materials for Cisco Media Blender hardware

and software requirements at:

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_user_guide_list.html

Refer to the Cisco Media Blender Installation Guide for detailed information on Cisco Media Blender server

configuration, capability, and limitations.

6.7.21 Unified Web Interaction Manager (WIM)

Refer to the Cisco Interaction Manager System Requirements Guide and the Cisco Interaction Manager Planning Guide

at:

http://www.cisco.com/en/US/partner/products/ps7236/products_implementation_design_guides_list.html

for system requirements, server configurations, capabilities, and limitations of the Cisco Unified Web Interaction

Manager.

6.7.22 Dynamic Content Adapter (DCA) for Web Collaboration Option

Refer to the Cisco Intelligent Contact Management Release 6.0(0) Bill of Materials for Dynamic Content Adapter server

hardware and software requirements at:

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_user_guide_list.html

Refer to the Cisco Collaboration Server Dynamic Content Adapter Release 2.01 Installation and Integration Guide for

detailed information on DCA Server configuration, capability and limitations.

6.7.23 Cisco E-Mail Manager (CEM) Option

Cisco Unified ICM/Contact Center Release 7.5 is compatible with Cisco E-Mail Manager 5.0(0) and its latest Service

Release.

Refer to the Cisco Intelligent Contact Management Release 6.0(0) Bill of Materials for Cisco E-Mail Manager server

hardware and software requirements at:

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_user_guide_list.html