Release Note

Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,

Hardware and System Software Specification

7.2 Microsoft SQL Server 2005

Microsoft SQL Server 2005 Standard Edition

• CPU: Supports up to four processors on one server

• RAM: No operating system maximum

Microsoft SQL Server 2005 Standard Edition can run on the following operating systems:

• Microsoft Windows Server 2003, Standard Edition

• Microsoft Windows Server 2003, Enterprise Edition

Microsoft SQL Server 2005 Enterprise Edition

• CPU: No operating system maximum

• RAM: No operating system maximum

Note: SQL Server Enterprise Edition (vs. SQL Server Standard Edition) is only necessary if performance needs demand

its use.

In addition to the above versions of Standard Edition is available.

OEM Version of Microsoft SQL Server 2005 Standard Edition

• CPU: Supports up to four processors on one server

• RAM: No operating system maximum

OEM Version of SQL Server 2005 can run on the following operating systems:

• Microsoft Windows Server 2003, Standard Edition

• Microsoft Windows Server 2003, Enterprise Edition

• HP and IBM OEM versions of Microsoft Windows Server 2003 R2 Standard Edition

Microsoft Service Packs

• SP3 or higher Service Pack is required for Microsoft SQL Server 2005.

Purchasing SQL Server 2005

Follow these steps to acquire SQL Server 2005 media. This assumes that customers license SQL Server under one of the

Microsoft Volume Licensing programs.

Open License: Call Microsoft Fulfillment at 1-800-248-0655. Request the SQL Server 2005 media and pay a nominal S&H

charge.

Select License: Contact a Microsoft software reseller and request the SQL Server 2005 media.

Enterprise Agreement: Contact the Microsoft Representative for your company.

SQL Server 2005 is also available in OEM and retail channels as well. Note that Microsoft also sells a “per-CPU” version of

SQL Server for certain transaction-intensive applications that might benefit from such an option. Contact your Microsoft

representative to discuss whether this option is appropriate for your installation.

7.3 Licensing Requirements

Unified ICM/Contact Center software runs on the Windows Server operating system and uses the services of SQL Server

database management systems. As such, Unified ICM/Contact Center deployments are to meet the licensing requirements

for Windows Server and SQL Server.