Release Note

Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,
Hardware and System Software Specification
©2008-2011 Cisco Systems, Inc. 72
7.6 CTI Supported Platforms
Table 7-6: CTI Supported Platforms
CTI Option Operating System
Server Platform Client Platform
Window
s Server
2003 or
R2 (32-
bit), SP2
Window
s 2000
Server
SP4
16
Windows
2000 Pro
SP4
Windows
XP
Professiona
l SP2
Windows
XP
Professiona
l SP3
Window
s Vista
(Business
or
Enterprise)
Windows 7
(Pro,
Enterprise
and
Ultimate)
17
Red Hat
Enterprise
Linux
CTI OS Server

N/A N/A N/A N/A N/A
—
N/A
Cisco Data Store

N/A N/A N/A N/A N/A
—
N/A
Silent Monitor
Server
(Standalone)

N/A N/A N/A N/A N/A
—
N/A
Silent Monitor
Service for
Unified CC
Toolkit
N/A N/A N/A
   
N/A
CTI Driver for
Siebel
 
N/A N/A N/A N/A
—
N/A
CTI OS - CTI
toolkit Unified CC
Supervisor
Desktop
N/A N/A N/A
   
N/A
CTI OS - CTI
toolkit Agent
Desktop
N/A N/A N/A
   
N/A
CTI OS - CTI
toolkit Combo
Desktop .NET
N/A N/A N/A
   
N/A
CTI OS - Custom
Apps using C++
or COM CIL
N/A N/A N/A
   
N/A
CTI OS - Custom
Apps using Java
CIL
N/A N/A N/A
   
 v5.0
CTI OS - Custom
Apps using .NET
CIL
N/A N/A N/A
   
N/A
CTI OS – Monitor
Mode Apps using
C++, COM, or
.NET CIL
N/A N/A N/A
   
N/A
16
For 7.0(0) upgrade only, followed by a subsequent upgrade to Windows Server 2003 or R2, SP2
17
Windows 7 is valid only for releases later than CTI OS 7.5(8). Cisco supports Win 7 32 bit only in 7.5(8) and up.