User Guide

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Cisco IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)
Outbound Option (Blended Agent) reports Example Outbound Option Report
Example Outbound Option Report
camqry01: Call Counts of Query Rule within Campaign Real Time Report
Overview:
Subject Outbound Option Campaign Query Rule:
All query rules within a campaign.
Purpose To display the status of each query rule within a campaign report
Applicable
environment
Outbound Option (IPCC and/or standard ACD)
Template type Real-time table
Default sort order By campaign name and then by query rule name
Drilldowns available No
Schema database
tables
Campaign
Campaign_Query_Rule_Real_Time
Query_Rule