Quick Setup Guide

CHAPTER
6-1
Cisco Unified Communications Express Historical Reporting Client Configuration Guide
OL-14986-01
6
Scheduling Historical Reports
When you schedule a historical report, you are instructing the Cisco UCE Historical Reporting Client to
automatically generate the report at some time in the future. Although you can schedule a report to
generate once, the report scheduling function is particularly useful for preparing reports that you require
regularly. For example, you can schedule an Abandoned Call Detail Activity Report to generate every
Monday at midnight and a Called Number Summary Activity Report to generate on the first Sunday of
every month at noon.
The following steps are used to schedule a report:
1. Choose general settings for the report, including the name of the report, whether to include charts,
and whether to save (export) or print the report.
2. Choose detailed settings for the report, if necessary, including a sort method and a filter parameters.
3. Choose scheduling settings, including how often and when the report is generated.
4. Save the scheduling information.
The following sections include these topics:
• Information in Scheduled Reports, page 6-1
• Scheduling Recommendations, page 6-2
• The Scheduler, page 6-2
• General Settings for Scheduled Reports, page 6-3
• Detailed Settings for Scheduled Reports, page 6-7
• Selecting Schedule Settings, page 6-7
• Saving a Schedule, page 6-9
• Viewing and Deleting Schedules, page 6-9
• Handling Missed Schedules, page 6-11
Information in Scheduled Reports
Table 6-1 shows the types of schedules that you can specify for historical reports and the information
that is contained in each type of report.
The time and date for data in scheduled reports is always the time and date of the Cisco UCE server.