Datasheet

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ADMINISTRATIVE ENHANCEMENTS
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Support for password aging, complex password requirements, one-time passwords, etc. with LDAP directory—Customers
who have these requirements can integrate with a supported LDAP directory that can provide these password maintenance
functions.
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Voice-quality statistics on a call-by-call basis—The Cisco Unified IP Phone 7940G, 7941G, 7941G-GE, 7960G, 7961G, 7961G-
GE, 7970G, and 7971G calculate and send MOS and concealment information to Cisco Unified CallManager at the end of the call.
This information is stored in the Call Maintenance Record (CMR) database and can be used by third-party or customer-developed
applications to run reports and develop trends. The following information is transported and stored by Cisco Unified CallManager:
Cumulative conceal ratio
Interval conceal ratio
Interval conceal ration maximum
Conceal seconds
Severely concealed seconds
MOS listening quality k-factor
MOS listening quality k-factor minimum
MOS listening quality k-factor maximum
MOS listening quality k-factor average
ORDERING INFORMATION
Software Upgrades
A downloadable upgrade package is available for Cisco Unified CallManager clusters that are already running Cisco Unified CallManager
Version 4.0 or 4.1 at: http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-42.
For all other upgrades or new Cisco Unified CallManager 4.2 installations, Cisco Unified CallManager CDs can be ordered.
Customers with a Cisco Software Application Support plus Upgrades (SASU) contract who are running Cisco Unified CallManager
versions 3.2, 3.3, or 4.0 and want to upgrade to Cisco Unified CallManager Version 4.2 can order a free upgrade by using the Product
Upgrade Tool (PUT) located at: http://www.cisco.com/upgrade.
Customers without SASU who require a CD upgrade can order one of the Cisco Unified CallManager part numbers in Table 1.
Table 1. Cisco Unified CallManager Part Numbers
Product ID Description
CM4.0-4.2-U-K9= SW CallMgr 4.0 to 4.2 Upgd, All supported servers
CM4.0-4.2-K9-UPG= CallManager 4.0 Upgrade To 4.2 For SASU
CM4.0-4.2-K9-SUP= CallManager 4.0 Upgrade To 4.2 For SMARTnet
CM4.1-4.2-U-K9= SW CallMgr 4.1 to 4.2 Upgd, All supported servers
CM4.1-4.2-K9-UPG= CallManager 4.1 Upgrade To 4.2 For SASU
CM4.1-4.2-K9-SUP= CallManager 4.1 Upgrade To 4.2 For SMARTnet
CM4.2-U-K9-7815SE= SW CallMgr 3.3 to 4.2 Upgd, MCS-7815, 100 Svr Usr Lic
CM4.2-U-K9-7815= SW CallMgr 3.3 to 4.2 Upgd, MCS-7815, 300 Svr Usr Lic
CM4.2-U-K9-7825SE= SW CallMgr 3.3 to 4.2 Upgd, MCS-7825, 100 Svr Usr Lic