User Manual

Cisco IP Phone 6841 and 6851 Multiplatform Phones Quick Start Guide
September 2018Copyright © 2018 Cisco Systems, Inc. All rights reserved.
Your Phone
Cisco IP Phone 6841 shown.
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`Incoming call or voicemail indicator
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Line and feature buttons
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Softkeys
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Navigation
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Hold, Transfer, and Conference
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Speakerphone, Headset, and Mute
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Voicemail, Applications, and Directory
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Volume
Line and Feature Buttons
Use the line and feature buttons to view calls on a line,
access features such as Speed Dial, and to perform tasks
such as resuming a held call.
Buttons illuminate to indicate status:
x Green, steady: Line is idle
x Red, steady: Line in use
x Red, flashing: Incoming or held call
x Amber, steady: Line is unregistered
Place a Call
Enter a number and pick up the handset.
Answer a Call
Press the flashing red line button.
Put a Call on Hold
1. Press Hold .
2. To resume a call from hold, press Hold again.
View Your Recent Calls
1. Press Applications .
2. Scroll and select Recents.
3. Select a line to view.
Transfer a Call to Another Person
1. From a call that is not on hold, press Transfer .
2. Enter the other person’s phone number.
3. Press Transfer again (before or after the party
answers).
Add Another Person to a Call
1. From an active call, press Conference .
2. Enter the number you want to join and press Dial.
3. Once the call is connected, press Conference again.
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