Spec Sheet

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Easy device management from cloud, including always latest firmware, inventory management,
analytics and diagnostics when used with latest Cisco Webex Desk pro, Cisco Webex Teams and
Cisco Webex Meetings desktop app and Webex Control Hub.
Use the Cisco Headset 500 Series with the optional USB headset adapter for enhanced experiences,
including with automatic software upgrades, in-call presence indicator, and audio customizations which
allow you to adjust how you hear others and how they hear you.
Features and benefits
Table 1. Features and benefits for Cisco Headset 500 Series
Feature
Description
Integrated serviceability
Headsets are easier to deploy, manage, and service with Cisco collaboration
plus headsets. Centrally manage policy, defaults, and much more when using
Cisco Headsets with Cisco Unified Communications Manager, Cisco Webex
Control Hub, and devices.
Premium audio and noise isolation
The microphone is exceptional at capturing wide bandwidth sound, with little
signal noise and low distortion. It is composed of a high-quality electret
capsule and unique housing design. The capsule’s orientation in the
microphone housing creates a short acoustic path, which provides maximum
acoustic sensitivity (best voice reception) and balanced noise reduction. The
optimized microphone capsule and housing create a clean and natural sound
with reduced background noise so the user’s voice can be clearly heard.
Lightweight and ergonomic design
Built with comfort in mind, these headsets are designed to be delightful to
wear for extended periods of time and to reduce head fatigue. They feature
quality materials, including multiaxial ear cups.
Advanced ear cup design
Our design creates a full and rich sound that makes collaboration easier and
music more enjoyable. The ear cups feature efficient acoustic transducers and
integrations.
Enhanced capabilities enabled by the
USB headset adapter
Use this optional accessory to connect the headset to Cisco IP phones, Cisco
Webex Desk Series, Cisco Jabber
®
, Cisco Webex Teams
™
and Cisco Webex
Meetings. It offers a more enhanced experience with:
● In-call indicators: LED(s) on the ear plate
● Simplified call controls
● Customized audio
Test and adjust microphone
(record, playback, gain)
**
The microphone test removes the guesswork associated with tuning
microphone gain levels by enabling users to record themselves speaking in
their work environment and then playing the recordings back.
Audio shaping
**
This feature enables users to get the best phonic experience by shaping the
inbound audio.
*
Feature requires a USB interface for headsets and a compatible Cisco IP phone and firmware, or a compatible Jabber version.