Installation guide
Chapter 2 Cabling and Troubleshooting the CSS
Troubleshooting the CSS Hardware Components
2-42
Cisco 11500 Series Content Services Switch Hardware Installation Guide
78-16421-01
During normal CSS operation, 
the following message appears 
and then, the CSS reboots:
ONDM: Port D Path Failure 
%s, turning off Focus-D 
Port.
The Switch Module in slot 2 failed. 
1. Power down the CSS.
2. Remove and replace the module. Refer to 
the reference sheet that comes with the 
replacement module.
3. Reboot the CSS to boot the module.
During normal CSS operation, 
the following message appears 
and then, the CSS reboots:
ONDM: Both Port C and Port 
D Focus Connect paths have 
failed.
The Switch Modules in slot 1 and 2 failed.
1. Power down the CSS.
2. Remove and replace the modules. Refer to 
the reference sheet that comes with the 
modules.
3. Reboot the CSS to boot the modules.
During normal CSS operation, 
the following message appears:
Temperature has reached x 
celsius for slot number
Check the fans in the chassis. The module in 
the designated slot number is running a 
temperature that is too high, indicated by the x 
variable.
• For a CSS 11503, replace the chassis.
• For a CSS 11506, replace the fan module. 
Refer to the reference sheet that comes 
with the replacement module.
Table 2-12 Troubleshooting the CSS Modules (continued)
Symptom Recommended Action










