Specifications
Appendix A  Troubleshooting the Boot Process
Diagnostic Tests for Hardware and Error Messages
A-4
Cisco Content Services Switch Getting Started Guide
OL-6711-01
Failure_type  One of four types of failure, Hardware/Fatal, 
Hardware/Non-Fatal, Software/Fatal, and 
Software/Non-Fatal. 
• Fatal errors indicate that a CSS 11501 component or a 
specific module in the CSS 11503 or CSS 11506 cannot 
perform its intended function.
• Non-Fatal errors indicate that a CSS 11501 component or 
a specific module in the CSS 11503 or CSS 11506 is 
capable of performing its intended function despite the 
errors, but you should repair the problem as soon as 
possible.
In the case of fatal and non-fatal errors with the CSS 11501, 
contact TAC for technical assistance.
In the case of fatal and non-fatal errors with the CSS 11503 
or CSS 11506:
1. Power down the CSS when the CSS completes the boot 
process.
2. Reseat the failed module.
3. Power up the CSS.
If reseating the module does not correct the failure, 
contact the TAC for technical assistance. 
Maj_Error_id The single reference number that points to a particular 
sub-function in the CSS 11501 chassis or a specific module 
in the CSS 11503 or CSS 11506.
Min_Error_id The sub-reference number that points to a particular 
verification step within the sub-function.
Test_reference The test number associated with a particular test.
Table A-1 Fields in the Diagnostic Monitor Error Message (continued)
Field Description










