User guide

1
Welcome
The Cisco
®
Explorer
®
HDC High-Defi nition Set-Tops with Multi-Stream CableCARD
™
(M-Card
™
) Interface (set-tops) provide
high-defi nition (HD) capability and broadband digital video services. On MoCA
™
enabled set-tops, the MoCA connection
enables an IP LAN connection over coaxial cable, which minimizes the need for new wiring in the home.
Follow the instructions in this guide to install the set-top, to become familiar with the buttons on the front panel, and to
access your cable services. Then, enjoy the features of the set-top and change the way you watch TV.
Important: If the M-Card module is removed, the set-top will not operate correctly.
The consumer support website provides news and information about this product. For more information, please refer to
http://www.cisco.com/web/consumer/support/index.html
Safety First
Before using the set-top, read the Important Safety Instructions section of this guide.
Identify Your Set-Top
If the set-top requires troubleshooting in the future, your service provider may ask for the serial numbers of the
set-top and M-Card module.
The set-top serial number label is on the back panel of the set-top; the serial number begins with “STB SN” and is
located in the upper left corner of the bar code.
The M-Card serial number label is on the M-Card module slot cover; the serial number begins with “M-CARD SN” and
is located in the upper left corner of the bar code.
Use this space to record the set-top serial number: ____________________________________________________
Use this space to record the M-Card module serial number: _____________________________________________
M-CARD MAC: 001BD746C7CB
M-CARD SN: PKCPTMFDV
T13959
M-Card
Module
Serial
Number
eCM MAC: 001868C16907
STB RF MAC: 001868C16906
STB SN: SABNFSRVG
Set-Top
Serial
Number