Technical information

Ordering Guide

For all other UC applications, please consult the ordering guide for that UC application for guidance on what MCS

SKU to order. Most applications not listed here require a “bare-metal server SKU” similar to the ones in Step 2

below.

Perform the following steps to order new MCS 7800 hardware:

1. Verify hardware support and appliance availability for the UC application being ordered.

2. Order the appropriate bare-metal server(s) or pre-loaded appliance(s) for the UC application.

3. Order any onsite spares, if desired.

4. Order any hardware add-ons, if desired or needed.

These steps are explained in more detail below.

1. Verify hardware support and appliance availability for the UC application being ordered.

Do not assume that every Cisco MCS 7800 is supported with every version of every product. For example, Cisco

Unified Communications Manager no longer supports the Cisco MCS 7815, and Cisco Unified Communications

Manager Business Edition is supported only on the Cisco MCS 7828.

Compatibility matrix of hardware models/generations with Cisco Unifed Communications Manager releases can be

found at

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html

For Cisco Emergency Responder, see its chapter in this Ordering Guide.

For Cisco Intercompany Media Engine and Cisco Unified Communications Manager Session Management Edition,

only the models listed in Step 2 below are supported.

Note that all of the above UC applications except Cisco Emergency Responder are available as factory pre-loaded

appliances.

Also note that the MCS 7828 may only be purchased in conjunction with Cisco Unified Communications Manager

Business Edition. See that ordering guide for details.

If you are ordering “software-only” licensing, see http://www.cisco.com/go/swonly and the Cisco Unified

Communications Manager hardware support matrix for what is approved with Cisco Unified Communications

Manager. Note that the Cisco MCS 7816 and MCS 7828 are not supported for software-only licensing. Sometimes

there is a gap between when HP and IBM discontinue their servers and when Cisco has certified the next generation,

during which time the software-only licenses are not available for new orders because the hardware is not available

from HP/IBM. During this interim, for a new purchase either order a MCS from Cisco or wait for the next generation to

be certified. If a customer already has the discontinued hardware and just wants to upgrade Cisco Unified

Communications Manager, contact your account team to see what options there are. If you are planning to run on

HP hardware, please note that the HP DL320G5p and HP DL380G6 are currently the two latest available models that

are supported.

Sometimes lifespan is a purchasing criteria. For more details on the Cisco MCS 7800 life span, end of sale, and end

of life, see the Technical Prep materials at http://www.cisco.com/go/ucmigration as well as Section 5.1 above.

2. Order the appropriate bare-metal server(s) or pre-loaded appliance(s) for the UC application.