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Client Requirements for the Cisco Unified Enterprise Attendant Console
The operator client for the Cisco Unified Enterprise Attendant Console requires the PC specifications listed in
Table 47. Cisco Unified Enterprise Attendant Console client software can be installed on many PCs, but only up to 25
operators can be licensed per Cisco Unified Enterprise Attendant Console server.
Table 48. PC Specifications for Operator Client for Cisco Unified Enterprise Attendant Console
Cisco Unified Enterprise Attendant
Console Client
Pentium IV Entry Level Specification
1-GB RAM
3-GB available hard disk drive
100 network card
CD-ROM/DVD drive
SVGA (1024 x 768) display card with correct drivers
Sound card
17-in. monitor (highly recommended)
Windows Small Fonts
Windows Vista Professional plus SP2 (32 bit) or Windows XP Professional with SP2
Server Requirements Software for the Cisco Unified Business Attendant Console
The server software for the Cisco Unified Business Attendant Console can be installed to a dedicated hardware
server or can be loaded on a desktop PC running Windows 2003 Server or Windows 2008 Server. For mission-critical
installations, a dedicated hardware server is recommended, because shutting off the PC server will cause the Cisco
Unified Business Attendant Console to lose Cisco Unified Communications Manager connectivity. Table 48 lists the
minimum hardware server requirements.
Table 49. Hardware Server Requirements for Cisco Unified Business Attendant Console
Cisco Unified Business Attendant
Console Server
Pentium IV 2.2 GHz or better
2-GB RAM
80-GB hard disk drive
100/1000 network card
CD-ROM/DVD drive
SVGA (1024 x 768) display card with correct drivers
Windows 2003 Server with SP2 running Windows English Regional settings; Windows 2008 Server is
also supported
.Net Framework 3.5**
MS SQL Server 2008 (Express)*
Internet Information Service (IIS) 6.0 (or later)**
* Note: The Cisco Unified Business Attendant Console Server installation installs these applications
automatically. If MS SQL Express 2008 is installed manually, it must be installed as the Default instance
for the attendant console to function. Cisco Unified Business and Cisco Unified Department Attendant
applications will not work with a Named instance of SQLExpress.
** Note: IIS is installed separately to the Cisco Unified Business Attendant Console Server Installation,
and the ASP.NET component must be enabled and installed. This process is done through the
Add/Remove Windows Component > Applications Server and Details.
Client Requirements for the Cisco Unified Business Attendant Console
The operator client for the Cisco Unified Business Attendant Console requires the PC specifications listed in Table
49. Cisco Unified Business Attendant Console client software can be installed on many PCs, but only up to 6
operators can be licensed per Cisco Unified Business Attendant Console server.
Table 50. Client Requirements for Cisco Unified Business Attendant Console
Cisco Unified Business Attendant
Console Client
Pentium IV Entry Level Specification
1-GB RAM
3-GB available hard disk drive
100 network card
CD-ROM/DVD drive
SVGA (1024 x 768) display card with correct drivers