Technical information

Ordering Guide

Figure 1. Server Migration Paths

1. Server Migrations

In this scenario, the customer desires to transfer the software licenses to a different server that may be newer, better,

or otherwise different. For example:

●

A “server upgrade”, such as migrating from Cisco MCS 7825 to MCS 7835, or from Cisco MCS 7835 to MCS

7845

●

A manufacturer change, such as migrating from an HP model to an IBM model or vice versa

●

A generation change, such as migrating from Cisco MCS 7835-H1 to MCS 7835-H2, or from Cisco MCS

7825-I2 to MCS 7825-I3

●

Changing from a Cisco MCS 7800 to a Software-only equivalent, or vice versa

Server Migrations are available only for Cisco Unified CallManager 3.3(5) or later. Server Migrations may be

performed only if the desired new server will work with the existing version of Cisco Unified Communications

Manager; see the compatibility matrix at:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html.

Ensure you order the correct SKU for replacement Cisco MCS 7800 hardware.

●

If you are staying on the same Cisco Unified Communications Manager release and are just migrating

hardware, you should order “bare-metal” product IDs (end in -IPC1 or -IPC2) and not product IDs with other

suffixes, because these will ship you factory-installed software copies.

●

If you are upgrading your Cisco Unified Communications Manager release and you are migrating hardware,

order the product ID corresponding to the destination Cisco Unified Communications Manager release (e.g.,

suffix of -CMB2 for 6.1, -CMC1 for 7.0, etc.).

Customers who are on Cisco MCS 7800 servers provided by Cisco and are migrating to another Cisco MCS 7800

provided by Cisco and want trade-in credit for the old hardware should work with their account team to see if the

Cisco Technology Migration Program (TMP) applies. No trade-in is available for migrating from or to customer-

provided “Software-only” hardware.