Technical information

Ordering Guide
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UCS6
UCS5
UCS4
UCS3
UCS2
UCS1
UCW8
UCW7
UCW6
UCW5
UCW4
UCW3
UCW2
VMware software also requires services contracts to cover Cisco Technical Assistance Center (TAC) support from
Cisco, technical assistance support from VMware, and triage technical assistance support between Cisco and
VMware.
●
If VMware is purchased as a Cisco Collaboration SKU, use the services SKU listed in Table 31. This SKU is
mandatory and one unit MUST be sold with every unit of Collaboration VMware SKU.
Table 31. Ordering Information for VMware
Product Number
Description
List Price ($US)
CON-ISV1-UCSTD1A
$0 – auto-expands
see below
Above auto-expands to quantity 2 of CON-ISV1-VSSTD1A at list price $450 each, $900 total. BOTH the parent and auto-expanded child SKUs must
be included on all quotes.
●
If VMware is purchased as a Cisco Data Center SKU for UCS B-series, see Netformx DesignXpert for correct
services pricing (see standard ordering tools for VMware services for UCS C-series). Services are mandatory
and MUST be sold with every Collaboration VMware SKU
●
If VMware is purchased from a third party, then the customer is required to have a support contract direct with
VMware or other appropriate third party
Cisco VMware resale takes advantage of VMware’s “subscription”, which includes product upgrades, updates, and
technical support for a fixed period (unlike Cisco where upgrades are covered by UCSS and updates and technical
support are covered by SmartNet and ESW). Note: This information is here for convenience only; the authoritative
sources are the Services Ordering Guide and your Services Account Manager.
Note on Service Length Restrictions: the Collaboration VMware SKU only supports 1 year subscription length.
DO NOT configure your order for two or three years of service on the Collaboration VMware SKU or you will cause
problems with order processing and service renewals. If your customer requires longer service terms, you must use
Data Center VMware SKUs.
Important: Any of the following will delay booking/shipping of your order, cause problems getting TAC support for
your customer and cause Cisco to not be in contract compliance:
●
Not selling, forgetting or otherwise omitting Cisco VMware service SKUs from an order that contains Cisco
SKUs for VMware product.
●
Including the wrong VMware service on an order. For example, the Cisco Collaboration VMware Product SKU
requires a specific Cisco Collaboration VMware Service SKU.
●
Mismatching the quantity of VMware product SKU with quantity of VMware service SKU. E.g., a clean order
with 6 units of VMware product MUST include 6 units of VMware services.
●
Entering an incorrect service duration. E.g., the Cisco Collaboration VMware Product SKU only has a service
option for one year. If you buy the Cisco Data Center VMware Product SKU, you have one-year and
three-year service options.