Cisco Media Gateway Controller Node Manager Installation Guide Release 2.8(1) December 2008 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface v Document Objectives Audience v v Related Documentation v Obtaining Documentation and Submitting a Service Request Document Change History CHAPTER 1 vi vi Installation Overview and Planning 1-1 Installation Overview 1-1 Who Should Install Cisco MNM? 1-1 Determine Your Hardware Requirements 1-2 Supported Configurations 1-3 Hardware Requirements 1-4 Disk Drives and Database Storage 1-4 Installation Checklist CHAPTER 2 Installing Cisco MNM 1-5 2-1 Performing a New Instal
Contents Starting Cisco EMF 2-13 Task 9: Install Cisco MNM Release 2.8(1) and Verify the Installation 2-13 Installing Cisco MNM 2-14 Starting Cisco MNM 2-17 Getting Started with Secure Communications on Cisco MNM 2-18 Task 10: Install the CiscoView Security Module 2-19 Task 11: Set Up the X Terminal Workstations for Remote Access 2-20 Creating an XDMCP Connection 2-20 Creating a Workstation Connection 2-20 Fixing Insufficient Color Problems 2-21 Task 12.
Preface This preface describes the objectives of this document and explains how to find additional information on related products and services.
Preface http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/tsd_products_support_series_home.html The documents that contain information related to the Cisco PGW 2200 Softswitch are at the following URL: http://www.cisco.com/en/US/products/hw/vcallcon/ps2027/tsd_products_support_series_home.html You can also find the Cisco PGW 2200 Softswitch Documentation Map at the following URL: http://www.cisco.com/en/US/products/hw/vcallcon/ps2027/products_documentation_roadmaps_list.
CH A P T E R 1 Installation Overview and Planning This chapter provides overview and planning information for installation of the Cisco Media Gateway Controller (MGC) Node Manager (MNM). Chapter 2 provides detailed installation procedures. Note In Cisco MNM Release 2.8(1), the Cisco Voice Services Provisioning Tool (VSPT) is packaged with Cisco MNM.
Chapter 1 Installation Overview and Planning Determine Your Hardware Requirements Determine Your Hardware Requirements The hardware required and the way Cisco MNM is installed depend on the size of the network you are managing and the amount of data you collect. Use this section to determine your hardware requirements and software configurations. Cisco EMF and Cisco MNM consist of server and client software.
Chapter 1 Installation Overview and Planning Determine Your Hardware Requirements Figure 1-1 Standalone and Distributed Configurations Distributed Configuration Presentation Server Managment Server Cisco EMF and Cisco EMF and Cisco MNM Cisco MNM Client software and Server Client Software only software (including ObjectStore database) X terminal workstations Cisco MGC nodes Standalone Configuration 120692 X terminal workstations Cisco EMF and Cisco MNM Client software and Server software (includin
Chapter 1 Installation Overview and Planning Determine Your Hardware Requirements Caution • Cisco VSPT (only) installed on a Cisco PGW 2200 Softswitch host machine • Cisco MNM installed on a network management server and Cisco VSPT installed on a separate server Cisco MNM is not supported on a Cisco PGW 2200 Softswitch host machine. Hardware Requirements The Cisco MNM hardware requirements for various network sizes are described in Table 1-1.
Chapter 1 Installation Overview and Planning Installation Checklist Installation Checklist This checklist summarizes the tasks required for an initial installation of Cisco MNM. The procedures for completing each task are provided in the following chapter. We recommend that you print out the checklist and use it during the installation. Perform the tasks in sequence unless otherwise noted. Before You Begin Note Read the release notes.
Chapter 1 Installation Overview and Planning Installation Checklist Cisco Media Gateway Controller Node Manager Installation Guide 1-6 OL-14272-02
CH A P T E R 2 Installing Cisco MNM This chapter provides detailed instructions for the following installation tasks: • Performing a New Installation of Cisco MNM, page 2-1 • Upgrading from Previous Cisco MNM Releases, page 2-21 • Uninstalling Cisco MNM, page 2-23 • Displaying Current Cisco MNM Release Packages, page 2-24 • Viewing Help for Cisco MNM Install Scripts, page 2-25 • Uninstalling Cisco EMF, page 2-25 • Troubleshooting Common Installation Problems, page 2-26 Before you begin • Re
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM See the latest Cisco EMF 3.2 software patch and release note (an Acrobat PDF file, such as CEMF3.2P7DepRelNote.pdf) at the following URL. http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2/release/notes/rn_3_2.h tml For all releases of 3.2 release notes, go to the following URL. http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2_service_pack_7/releas e/notes/rn3_2sp7.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Caution The Solaris language setting must be English and the locale setting must be English (C-7 bit ASCII). Other language and locale choices are not supported. Required Information Table 2-1 lists information you should have before you begin installation. Review the table and have it available as you work through the installation tasks.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Table 2-1 Required Information Information Where To Find It DNS Domain of the machine where Cisco EMF will be installed (in a distributed configuration, the Management server) if your network uses DNS. Your UNIX system administrator. IP address of the CiscoView server, required when you install Cisco MNM.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Table 2-2 Hard Drive Partitioning Recommendations Small to Medium-Sized Deployments1 Medium to Large-Sized Deployments2 Single Drive (73 GB) Single Drive (146 GB) filesys c1t0d0s0 4 GB / filesys filesys swap c1t0d0s1 8 GB Solaris (Solaris remaining space for future allocation) filesys c1t0d0s3 6 GB /var c1t0d0s1 10 GB Solaris filesys c1t0d0s4 30 GB /opt filesys swap filesys c1t0d0s5 8 GB /overlap filesys c1t0d0s
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Setting Up IP and Remote User Access Files After you have installed Solaris and added all hard drives, you need to edit files on the Management server that contain data for IP networking and remote user access. See Table 2-3 for instructions.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Step 1 Go to the Cisco Product License Registration site at https://tools.cisco.com/SWIFT/Licensing/PrivateRegistrationServlet Step 2 Fill in the Product Authorization Key (PAK). The PAK is provided on the Cisco EMF product CD sleeve. Step 3 Click Submit. Step 4 Verify that the product information shown on the screen is correct, and then click Continue.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM • If your machine does not have a DVD-ROM drive, see Table 2-5 in the Troubleshooting section for steps on mounting a DVD-ROM drive from a remote machine. Step 2 Write down the CiscoView server IP address, which is needed for Task 9 when you install Cisco MNM. Step 3 Run the installation setup script by entering: # sh setup.sh or # ./setup.sh Step 4 Press Enter to read the license agreement.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Note If you are using CiscoView, be sure to install the CiscoView security module after installing Cisco MNM. See the “Task 10: Install the CiscoView Security Module” section on page 2-19. Task 8: Install Cisco EMF 3.2 Follow the procedures below to install Cisco EMF 3.2 on a standalone system or on both machines (Management server and Presentation server) in a distributed configuration. For more information on the Cisco EMF 3.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Note Step 12 To use an existing FlexLM daemon running on your system, enter n and press Enter. Press Enter if you have a valid license file available on your network. If you do not have a valid license file, enter n. Note To obtain a license, see “Task 6: Obtain a Cisco EMF License” section on page 2-6. Note If you do not have a valid license file, you can still continue with the installation.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Note Step 9 Enter n and press Enter if you want to change the hostname for the management server. Press Enter to confirm the hostname and corresponding IP address of the management server. Note Enter n and press Enter if you want to change the values. The installation process begins and takes several minutes.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM The installation begins. Wait until the installation is complete. This complete the installation procedure for Cisco EMF Service Packs 7, 7.1, and 7.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Note Step 1 Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid contract but do not have a user ID or password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do. Go to http://www.cisco.com/kobayashi/sw-center/sw-netmgmt.shtml. Note There are no CEMF patches planned currently. Step 2 Log in to Cisco.com.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Note The Cisco MNM software must be installed as the root user. Follow the procedure below to install Cisco MNM on a standalone system or on both machines (management server and presentation server) in a distributed configuration. The Cisco MNM installation process automatically detects if the complete Cisco EMF software is installed, or only the Cisco EMF client, and then it installs the correct Cisco MNM components.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Note To upgrade to the next release of Cisco MNM, use the command: ./cmnminstall -u Step 9 Enter y and press Enter to continue. Step 10 Enter the required information as follows: Step 11 • Database backed up—Press Enter if you had your databased backed up. • CiscoView Server IP address—Enter the IP address of the CiscoView server installed in “Task 7: Install CiscoView 6.1.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM CSCOcemfm 3.2 Patch: 170007-06 Patch: 190701-05 Patch: 190702-01 -----------------------------------CSCOcmnm Element Manager Versions Patch Build Build Name Version Level Num Type -----------------------------------hostEMm 2.8.1 00 102308 REL mgcEMm 2.8.1 00 102308 REL ------------------------------------ Note The information displayed when you run this script varies with the Cisco MNM release and the patch you are using.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Note • About • Help When you are running xdsu, the following exception is generated and can be ignored: ERROR: exception occurred while examining Integration Utility configuration: com.cisco.nm.nmim.nmic.IntgUtilCheckConfig Changing the IP Address of the CiscoView Server If Needed During the installation of Cisco MNM, the IP address of the CiscoView server is filled in.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM For help with navigation and basic operations, see Chapter 3, “Getting Started with Cisco MNM” in the Cisco Media Gateway Controller Node Manager User’s Guide at http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/products_user_guide_list.html If you are using SSH for secure communications with SSH-enabled network devices, go to the next section, Getting Started with Secure Communications on Cisco MNM.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Cisco MNM finds the new elements using the appropriate SSH protocol. Non-SNMP communication with elements now uses SSH secure utilities. Identifying SSH-Enabled Elements You can find out if an element uses SSH by checking the Security Policy in the Accounts dialog box.
Chapter 2 Installing Cisco MNM Performing a New Installation of Cisco MNM Task 11: Set Up the X Terminal Workstations for Remote Access Use the steps below to create an XDMCP connection to access Cisco MNM remotely from a workstation or PC. Note Cisco MNM has been tested with the Reflection 7.20 X server software package. Creating an XDMCP Connection For Reflection software to display Cisco MNM correctly, it must be run in the XDMCP mode.
Chapter 2 Installing Cisco MNM Upgrading from Previous Cisco MNM Releases Step 4 Enter the following command to launch Cisco MNM: # ./cemf session Fixing Insufficient Color Problems To fix the “… insufficient colors available for Cisco EMF Manager” problem, see the procedure in the “Configuring Reflection X Version 7.20 to Support Cisco EMF Color Usage” section in the Cisco Element Management Framework Installation and Administration Guide at http://www.cisco.
Chapter 2 Installing Cisco MNM Upgrading from Previous Cisco MNM Releases Step 1 Read the “Installation Checklist” section on page 1-5 to identify other tasks needed for the upgrade. Step 2 Have Cisco EMF and Cisco MNM running. Step 3 Change the working directory using the following command: % cd /bin Step 4 Verify that Cisco EMF is running using the following command % ./cemf query Text similar to the following is displayed: CEMF Manager 3.
Chapter 2 Installing Cisco MNM Uninstalling Cisco MNM Text similar to the following is displayed: **WARNING** We don't check diskspace for upgrade right now. It is the user's responsibility to make sure there is enough free diskspace. Continue with CSCOcmnm install [y,n,?] Step 17 Enter y to continue the installation. Step 18 Verify the installation according to the instructions in the “Verifying the Cisco MNM Installation” section on page 2-15.
Chapter 2 Installing Cisco MNM Displaying Current Cisco MNM Release Packages Step 4 Enter either the following commands: # ./cmnminstall -r or # .
Chapter 2 Installing Cisco MNM Viewing Help for Cisco MNM Install Scripts or # ./cmnminstall -show All current Cisco MNM release packages display. Viewing Help for Cisco MNM Install Scripts To view the help content of the current Cisco MNM packages, do the following: Step 1 Log in as the root user. Step 2 Insert the Cisco MNM 2.8(1) CD in the CD-ROM drive: Step 3 Change the working folder using the following command: # cd /cdrom/cscocmnm Step 4 Enter either the following commands: # .
Chapter 2 Installing Cisco MNM Troubleshooting Common Installation Problems Cisco EMF is uninstalled. For more information on Cisco EMF, see the Cisco Element Management Framework Installation and Administration Guide at http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2_service_pack_7/installatio n/guide/3_2p7adm.pdf Troubleshooting Common Installation Problems Carefully following the “Installation Checklist” in Chapter 1 helps you to avoid most installation pitfalls.
Chapter 2 Installing Cisco MNM Troubleshooting Common Installation Problems Table 2-5 Troubleshooting Installation Problems Problem No local DVD-ROM drive is available. Suggested Steps Mounting a DVD-ROM Drive from a Remote System Use these steps to mount a remote DVD-ROM drive: Note 1. Note 2. Note 3. The steps below show you how to mount a DVD-ROM driver from a remote system. It provides general information only.
Chapter 2 Installing Cisco MNM Troubleshooting Common Installation Problems Table 2-5 Troubleshooting Installation Problems (continued) Problem Suggested Steps You get the message, Make sure that Cisco EMF is running. “Cannot connect to • If Cisco EMF is not running, start it, and then retry starting Cisco MGC session” when you try to Node Manager. start a Cisco MNM • If Cisco EMF is running, check to see if the IP address or host name of session.
Chapter 2 Installing Cisco MNM Troubleshooting Common Installation Problems Table 2-5 Problem Troubleshooting Installation Problems (continued) Suggested Steps ObjectStore problems ObjectStore cannot start up properly on a Cisco EMF server installed on a starting CEMF on large workstation with 16GB of RAM or more. Use the following steps to workstations with 16GB correct the problem: of RAM or more 1. Identify the CEMF AppsServer.ini and ObjectServer.ini failure in /log/sysmgr.log. 2.
Chapter 2 Installing Cisco MNM Troubleshooting Common Installation Problems Table 2-5 Problem Troubleshooting Installation Problems (continued) Suggested Steps 7. Check the file /log/sysmgr.log for ObjectStore failures. If you don’t see ObjectStore errors in this file, this completes the troubleshooting procedure for this problem. If you see ObjectStore errors similar to the following, go to Step 8. INFO 8. processControl.
INDEX C D CEMF database storage downloading EMF patches deploy network elements for SSH 2-12 installing on the management server 2-9 installing on the presentation server 2-10 installing service packs 2-11 installing SSH add-on package licensing 2-12 2-6 troubleshooting distributed Cisco MNM configuration 1-2 E 2-13 downloading EMF patches 2-28 2-25 checklist for installation 1-5 2-12 installing on the management server 2-9 installing on the presentation server 2-10 installin
Index current release packages I installing installation 2-24 2-13 LMS 3.1 DVD 2-7 checklist 1-5 release notes overview 1-1 software requirements for components required information troubleshooting 2-3 Sun Solaris 2-26 installation checklist 2-21 uninstalling the software 2-23 upgrading from previous releases Cisco MNM 2-13 verifying the installation Cisco SSH add-on package CiscoView 6.1.
Index required synchronize hardware troubleshooting 1-2 software 2-21, 1-1 common installation problems 2-1 requirements no local DVD-ROM drive hardware table information software 2-26 2-27 problems starting Cisco MNM 1-4 2-28 2-4 2-4 U uninstalling S Cisco EMF Security Cisco MNM 2-19 security module, CiscoView server software 2-18 upgrading 1-2 backing up databases 2-6 software Cisco MNM 2-23 2-21 1-2 required 2-1 required on managed network devices server 2-23 upda
Index Cisco Media Gateway Controller Node Manager Installation Guide IN-4 OL-18332-01
