Cisco Service Control Engine 1000 2xGBE Quick Start Guide Release 3.1 May 2007 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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C O N T E N T S CHAPTER 1 Prepare for Installation 1-1 Information About Preparing for Installation 1-1 Site Preparation and Unpacking 1-1 Tools and Parts 1-2 Prepare for Rack-Mount Installation 1-2 Workbench or Tabletop Installation CHAPTER 2 Rack-Mount the SCE 1000 1-2 2-1 The SCE 1000 Mounting Brackets 2-1 Attach the Brackets to the SCE 1000 2-2 Installing the Crossrail Supports (Four-post rack only) Assemble the Crossrail Supports 2-3 Attach the Crossrail Supports to the Rack 2-4 Mount th
Contents EXAMPLE: 4-8 Step 4: Configuring Time Settings 4-8 EXAMPLE: 4-10 Step 5: Configuring the DNS Settings 4-10 EXAMPLE: 4-11 Step 6: Configuring the RDR Formatter Destination 4-12 EXAMPLE: 4-12 Step 7: Configuring Access Control Lists (ACLs) 4-12 Information About Access Control Lists 4-12 Examples 4-15 Step 8: Configuring SNMP 4-16 EXAMPLE: 4-19 Step 9: Configuring the Topology-Dependent Parameters 4-20 About the Topology-Dependent Parameters 4-20 Examples 4-21 Step 10: Completing and Saving the Conf
Contents EXAMPLE 2: CHAPTER 7 6-4 Installing a Service Control Application 7-1 Advanced Configuration of the SCE Platform 7-1 Loading and Activating a Service Control Application CHAPTER 8 Troubleshoot Startup Problems 7-1 9-1 SCE 1000 Operational Status 9-1 Identifying Startup Problems 9-3 CLI Commands for Troubleshooting 9-3 Cisco Service Control Engine 1000 2xGBE Quick Start Guide OL-7822-06 v
Contents Cisco Service Control Engine 1000 2xGBE Quick Start Guide vi OL-7822-06
CH A P T E R 1 Prepare for Installation This section contains warnings, information about tools and parts, site preparation information, and information for workbench or tabletop installation and rack-mount installation. This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.
Chapter 1 Prepare for Installation Workbench or Tabletop Installation Tools and Parts Use the following list of tools and parts as a checklist for preparing for installing the SCE 1000 platform: • Appropriate cables to connect the SCE 1000 to the network and console terminal • Tape measure (optional) • Level (optional) • Number 1 Phillips screwdriver • Number 2 Phillips screwdriver • 1/4-inch flat-blade screwdriver • 1/4-inch hex wrench • Grounding kit (shipped with the SCE 1000) • 12 AW
Chapter 1 Prepare for Installation Workbench or Tabletop Installation • An adequate chassis ground (earth) connection exists for the SCE 1000 platform. • The SCE 1000 platform has at least 2 inches (5 cm) of clearance at each side and at least 5 inches (12.7 cm) of clearance at the rear to allow proper air flow. Step 1 Remove the adhesive strips from the four rubber feet and affix the feet onto the four marked locations on the bottom panel of the unit.
Chapter 1 Prepare for Installation Workbench or Tabletop Installation Cisco Service Control Engine 1000 2xGBE Quick Start Guide 1-4 OL-7822-06
CH A P T E R 2 Rack-Mount the SCE 1000 This section provides information for rack-mounting the SCE 1000 platform. • The SCE 1000 Mounting Brackets • Attach the Brackets to the SCE 1000 • Installing the Crossrail Supports (Four-post rack only) • Mount the System to the Rack The SCE 1000 Mounting Brackets There are two standard types of equipment racks, and the appropriate brackets for each are provided in the enclosed kit.
Chapter 2 Rack-Mount the SCE 1000 Attach the Brackets to the SCE 1000 Mounting Bracket for 4-post Racks 210430 Figure 2-2 The SCE 1000 mounts to the two front rack posts with brackets that attach to the front of the SCE 1000 The inside width between the two posts or mounting strips (left and right) must be at least 17.3 inches (44 cm). Note Remember to leave a two-inch (5 cm) clearance on both sides of the SCE 1000 and at the rear for adequate airflow for the inlet and exhaust vents.
Chapter 2 Rack-Mount the SCE 1000 Installing the Crossrail Supports (Four-post rack only) Attaching the Mounting Brackets (2-post) PWR A MNG 1 LINK/ ACTIVE 10/100/ 1000 MNG 2 CONSOL LINK/ ACTIVE 10/100/ 1000 E AUX PWR B STATUS BYPASS LINK RX TX LINK RX TX RX MM TX RX MM 210603 Figure 2-4 Cisco SC E 1000 2xGBE Series TX GBE-1 SUB LINE NET 1 2 To install the rack-mount brackets on the SCE 1000 chassis, complete the following steps: Before installing the SCE 1000 in the rack, you must f
Chapter 2 Rack-Mount the SCE 1000 Mount the System to the Rack Figure 2-5 Assembling the Slider Brackets 2 3 92777 1 Step 2 Make sure that they are oriented so that both crossrails will support the SCE 1000 when they are attached to the rack. Attach the Crossrail Supports to the Rack Step 1 Align the crossrail supports with the side of the rack, parallel to the floor.
Chapter 2 Rack-Mount the SCE 1000 Mount the System to the Rack SUMMARY STEPS 1. Make sure that the rack brakes are locked or that the rack is otherwise stabilized. 2. Position the SCE 1000 so that the front end is closest to you, and lift it carefully to place it into the rack. To prevent injury, avoid sudden twists or moves. 3. Slide the SCE 1000 into the rack, pushing it back until the brackets (installed at the front of the SCE 1000) meet the mounting strips or posts on both sides of the rack. 4.
Chapter 2 Rack-Mount the SCE 1000 Mount the System to the Rack A rack with both front and back posts will have the crossrail supports installed. Slide the SCE 1000 onto these crossrails and push it all the way back. Step 4 While keeping the brackets flush against the posts or mounting strips, align the holes in the brackets with the holes on the rack or mounting strip.
CH A P T E R 3 Connect the Power Supply Units This section provides information for grounding the SCE 1000 platform and connecting the AC or DC power supply units.
Chapter 3 Connect the Power Supply Units Connecting the Power Figure 3-2 Grounding the Unit (DC) BYPASS 1 POWER B OK IN 1 POWER A 210422 IN OK 2 A Grounding kit is provided with each SCE 1000. Use this Grounding kit to properly ground the SCE 1000 chassis. When installing the unit, the chassis ground connection must always be made first and disconnected last.
Chapter 3 Connect the Power Supply Units Connecting the Power Connect the DC-Input Power Supply Unit Figure 3-3 Connecting the DC Power POWER B OK IN POWER A OK 210424 BYPASS 1 IN Before completing any of the following steps, and to prevent short-circuit or shock hazards, ensure that power is removed from the DC circuit.
Chapter 3 Connect the Power Supply Units Connecting the Power Step 7 Look at the IN and OK LEDs on the power supply unit and the corresponding Power LED on the front panel. If the DC-input power supply unit is operating properly, these LEDs will be glowing green. Step 8 Ensure that the power supply is properly aligned and the installation screw is tightened.
CH A P T E R 4 Connect the Management Interfaces and Perform Initial System Configuration This section explains how to connect the SCE 1000 platform to a local console and perform the initial system configuration via the setup wizard that runs automatically. Additionally, this section contains instructions for cabling the Fast Ethernet Management interface.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration The above SCE 1000 port parameters are fixed and are not configurable. Step 1 Plug the serial cable provided with the SCE 1000 into the CON port on the front panel of the SCE 1000. Step 1 Connect the other end of the serial cable (with an attached DB-9 connector) to the VT100 compatible local (serial) terminal. Step 2 At the console.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration The Setup Command Upon initial connection to the local terminal, as described above, the system configuration wizard automatically runs to guide the user through the entire setup process. The wizard prompts for all necessary parameters, displaying default values, where applicable. You may accept the default values or define other values.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Setup Command Parameters Table 4-1 Setup Command Parameters Parameter Definition IP address IP address of the SCE 1000. subnet mask Subnet mask of the SCE 1000. default gateway Default gateway. hostname Character string used to identify the SCE 1000. Maximum 20 characters. admin password Admin level password.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Table 4-1 Setup Command Parameters (continued) Parameter Definition Access Control List number How many ACLs will be necessary? What IP addresses will be permitted/denied access for each management interface? You may want ACLs for the following: • Any IP access • Telnet access • SNMP GET access • SNMP SET access list entries (maximum 20 per list) IP address, and wheth
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration • To accept the default value, press Enter . • If you need more information about any parameter, type ? and press Enter . A help message will appear describing the expected format of the parameter and any other requirements. • To jump to the end of the setup dialog at any point, accepting all remaining default values, press ^z .
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration • To change the value, type the desired value in the format “x.x.x.x” and press press Enter. Example The following example displays a typical configuration of the IP address (10.1.5.109), subnet mask (255.255.0.0), and default gateway (10.1.1.3).
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration • May contain only printable characters Note Passwords are case sensitive. Note The default password for all levels is “ Cisco ”. Step 1 Configure the User password The default User password is displayed. Step 2 • To accept the displayed value, press press Enter. • To change the value, type the desired string and press press Enter. Configure the Admin password.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration You must enter the time setting menu to configure SNTP settings. You may choose to skip the time settings menu if you wish to accept all default values. Note Unlike all other settings defined in the system configuration, setting the time is done immediately and not at the end of the setup process. SUMMARY STEPS 1. Enter the time settings menu. 2. Configure the time zone name.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration If you do not wish to configure the SNTP, skip the rest of this section and go to . To enter the SNTP configuration dialog, type y, and press Enter Would you like to enter the SNTP configuration menu? [no]: y Step 6 Step 7 Configure the SNTP broadcast client. By default the SNTP broadcast client is not enabled. • To disable the SNTP broadcast client, press press Enter.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration 3. Type the default domain name to be used, and press press Enter. 4. Configure the primary domain name server . 5. Configure any additional domain name servers. 6. Exit the dialog. DETAILED STEPS Step 1 Enter the DNS settings menu. Would you like to enter the DNS configuration menu? [no]: y Type y and press press Enter. The DNS settings dialog begins.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Would you like to enter the DNS configuration menu? [no]: y Enable IP DNS-based hostname translation? [yes]: Enter default domain name []: pcube.com Enter Primary DNS IP address: 10.1.1.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Configuring ACLs The SCE 1000 can be configured with Access Control Lists (ACLs), which are used to permit or deny incoming connections on any of the management interfaces. Note ACL #0 is a pre-defined list that permits access to all IP addresses. Configuration of access control lists is done in two stages: 1. Create the access control lists.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration The following list will deny access to IP address 10.1.1.0, but permit access to all others: deny 10.1.1.0 permit any If no entry in the assigned Access Control List matches the connection, or if the Access Control List is empty, the default action is deny. To create the access control lists, complete the following steps: SUMMARY STEPS 1.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Step 6 If you entered a specific IP address, enter the wildcard bits to define a range of IP addresses and press Enter . (See Entry Formats, page 4-13.) To define an individual IP address, type 0.0.0.0 and press Enter . There is no default for this parameter. Enter wildcard bits: Step 7 The maximum number of entries in an ACL is 20.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration • For Telnet — permit access to the specified IP address, and deny to all others. ACL #1 = permit any IP address. Assign to IP access. ACL #2 = permit access to 10.1.1.0, 10.10.10.1, deny to all others. Assign to Telnet access.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration 7. To add more entries, do not accept the default:: 8. Enter up to 20 SNMP GET communities as described in step 3. 9. When all entries have been added, accept the default: 10. Configure the SNMP SET community. 11. Type the SNMP SET community name and press press Enter. 12. Assign an access list to restrict the SNMP management stations that may use this SET community. 13.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration b. Assign an access list to restrict the SNMP management stations that may use this GET community. Type a number (1 through 99) or type “0” to permit access to all IP addresses, and press press Enter. Enter Access list number allowing access with this community string, use ‘0’ to allow all: Step 4 Configure additional GET communities.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Note that there is no default for this parameter. c. Configure the trap manager community string Enter SNMP trap manager community string: Type the trap manager community string and press press Enter. Note that there is no default for this parameter. d. Configure the trap manager SNMP version.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Would you like to add another SNMP SET community? [no]: Would you like to configure SNMP trap managers? [no]: y Enter SNMP trap manager IP address: 10.1.1.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Step 3 Specify the On-failure link behavior. • To specify Bypass , press press Enter. • To specify Cutoff , type 2 and press press Enter. Enter On-failure behavior: 1- bypass 2- cutoff Enter your choice [1]: Step 4 Specify the admin status of the SCE 1000 after abnormal boot. • To specify Not-Operational status after abnormal boot, press press Enter.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration 2- receive-only Enter your choice [1]: Enter On-failure behavior: 1- Bypass 2- Cutoff Enter your choice [1]: Enter admin status of the SCe after abnormal boot: 1- Operational 2- Not-Operational Enter your choice [1]: Data collection for the system configuration is completed. EXAMPLE 3: Following is a sample topology configuration for a redundant inline topology.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration DETAILED STEPS Step 1 Review the new configuration. The system informs you that data collection is complete. We recommend that you view the entire new configuration before it is applied. Type y and press press Enter. Note that there is no default. If there are no errors, go to step 3. Data collection for the system configuration is completed.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Perform the Initial System Configuration Backing-up general configuration file... Copy temporary file to final location... Done! Examples • EXAMPLE 1:, page 4-24 • EXAMPLE 2:, page 4-24 • EXAMPLE 3:, page 4-24 EXAMPLE 1: Following is an example of a configuration that the user aborted due to errors detected in the configuration. Note that no confirmation is requested for the decision to abort the setup.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Connect the Management Interface Data collection for the system configuration is completed. Would you like to view the new configuration before it is applied? [yes/no]: Apply and Save this configuration? [yes/no]: n The changes you have just entered would be discarded, are you sure? [yes/no]:y Setup procedure aborted, no configuration changes made.
Chapter 4 Connect the Management Interfaces and Perform Initial System Configuration Connect the Management Interface Cisco Service Control Engine 1000 2xGBE Quick Start Guide 4-26 OL-7822-06
CH A P T E R 5 Cable the Line Ports This module provides instructions for cabling the Gigabit Ethernet ports and for configuring Gigabit Ethernet (GBE) interface parameters. Note When installing an External Optical Bypass module, the SCE 1000 line ports are connected to the module. See Appendix A in the Cisco SCE 1000 2xGBE Installation and Configuration Guide for complete instructions.
Chapter 5 Cable the Line Ports Information About Cabling Figure 5-1 Bump-in-the-Wire Installation Cisco SCE 1000 Series 2xGBE PWR A PWR B STATUS BYPASS LINK RX TX RX MM LINK RX TX RX TX MM TX GBE-1 SUB Subscriber LINE NET Network Subscriber Router/Switch 92964 Network Router/Switch Single Link: Receive-only Topology In this topology, an external optical splitter resides physically on the GBE link between the subscriber side and the network side.
Chapter 5 Cable the Line Ports Cabling the Line Interfaces Figure 5-2 External Splitting Topology Cisco SCE 1000 Series 2xGBE PWR A PWR B STATUS BYPASS LINK RX TX RX MM LINK RX TX RX TX MM TX GBE-1 LINE NET 210417 SUB Network Subscriber Router Optical splitter Router Cabling the Line Interfaces • Configure GigabitEthernet Auto-Negotiation, page 5-3 • Connect the GBE Line Interface Ports, page 5-4 Configure GigabitEthernet Auto-Negotiation By default, the SCE 1000 GBE line interface
Chapter 5 Cable the Line Ports Cabling the Line Interfaces Returns to Global Configuration Mode, from which you can enter the GigabitEthernet Interface configuration mode for the remaining GBE port. Repeat this procedure to configure auto-negotiation for the other GBE port interface. Connect the GBE Line Interface Ports Refer to Information About Cabling, page 5-1 to find the appropriate cabling diagram for the topology of your system.
Chapter 5 Cable the Line Ports Cabling the Line Interfaces If the link LED does not light, try removing the network cable plug and reinserting it firmly into the module socket.
Chapter 5 Cable the Line Ports Cabling the Line Interfaces Cisco Service Control Engine 1000 2xGBE Quick Start Guide 5-6 OL-7822-06
CH A P T E R 6 Completing the Installation This module discusses how to verify link connectivity and how to install a Service Control application. • Examining the LEDs, page 6-1 • Final Tests, page 6-1 • Viewing Configuration, page 6-2 • Saving the Configuration Settings, page 6-3 Examining the LEDs The GBE Link LED must be green to verify that an active connection exists.
Chapter 6 Completing the Installation Viewing Configuration Step 1 To display the operation status of the system, at the SCE 1000# prompt, type operation-status and press press Enter. show system A message displaying the operation status of the system appears. If the system is operating in order, the following message appears: System Operation status is Operational.
Chapter 6 Completing the Installation Saving the Configuration Settings After configuring the SCE platform, you may query for the running configuration using the command show running-config . This command displays the non-default running configuration. To view all SCE platform running configuration, whether it is the default or not, you may use the option all-data in the show running-config command.
Chapter 6 Completing the Installation Saving the Configuration Settings The configuration file holds all information that is different from the system default in a file called config.txt located in the directory: tffs0:system. Examples EXAMPLE 1: The following example shows the running configuration file. SCE 1000numbershow running-config #This is a general configuration file (running-config).
CH A P T E R 7 Installing a Service Control Application • Advanced Configuration of the SCE Platform, page 7-1 • Loading and Activating a Service Control Application, page 7-1 Advanced Configuration of the SCE Platform After you have installed your SCE 1000 platform hardware, checked all external connections, turned on the system power, allowed the system to boot up, and performed the initial system configuration, you are ready to install the Service Control application.
Chapter 7 Installing a Service Control Application Loading and Activating a Service Control Application Cisco Service Control Engine 1000 2xGBE Quick Start Guide 7-2 OL-7822-06
CH A P T E R 8 Troubleshoot Startup Problems • SCE 1000 Operational Status, page 8-1 • Identifying Startup Problems, page 8-3 • CLI Commands for Troubleshooting, page 8-3 SCE 1000 Operational Status The following table lists the operational states of the SCE 1000 . The Status LED on the SCE 1000 Front Panel reflects the current SCE 1000 operational status. The operational status can be displayed using CLI command show system operation-status .
Chapter 8 Troubleshoot Startup Problems SCE 1000 Operational Status Table 8-1 SCE 1000 Operational States (continued) SCE 1000 Operational Status Description Warning SCE 1000 is fully operational (as Flashing orange above) but one of the following occurred: • Line ports (GBE ports) to the link are down • Management port link is down • Temperature raised above threshold • Voltage not in required range • Fans problem • Power supply problem • Insufficient space on the disk Note Failure
Chapter 8 Troubleshoot Startup Problems Identifying Startup Problems Identifying Startup Problems Startup problems are commonly due to the source power or to a poor cable connection. This section contains a detailed description of the normal startup sequence and describes the steps to take if the system does not perform that sequence as expected. LEDs indicate all system states in the startup sequence.
Chapter 8 Troubleshoot Startup Problems CLI Commands for Troubleshooting – show interface Mng — Displays IP address and auto-negotiation information for the management interfaces. Following is a sample output from the show interface Mng command. Following isa sample output from the show interface Mng command. ip address: 10.1.6.145 subnet mask: 255.255.0.
Chapter 8 Troubleshoot Startup Problems CLI Commands for Troubleshooting Out unicast packets: 0 Out non unicast packets: 0 Out packets discarded: 0 Refer to The User Log for an explanation of commands related to the user log.
Chapter 8 Troubleshoot Startup Problems CLI Commands for Troubleshooting Cisco Service Control Engine 1000 2xGBE Quick Start Guide 8-6 OL-7822-06
