User guide

Using Basic Phone Functions

Parking a Call

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 49

To p a r k a c a l l :

STEP 1 While on an active call, press the Park button.

STEP 2 Enter a number to identify the park line and press Dial. The park line number does

not correspond with an actual phone extension number. You can pick any easily-

remembered number. The call is then parked on that line, and the caller hears “on

hold” music or messages.

STEP 3 You or another person must then “unpark” the call.

To unpark a call, you can either use the Unpark button (if you know the park line

number), or view a list of parked calls and unpark it from the list.

To unpark if you know the park line number:

STEP 1 Press the Unpark button.

STEP 2 Enter the number identifier of the park line (for example, the number that was

entered in Step 2 of “parking a call.”)

STEP 3 Press Dial. The call is picked up on your phone.

To view a list of parked calls (and unpark from the list):

STEP 1 Press the Setup button.

STEP 2 Select Status.

STEP 3 Scroll to Call Park Status and press Select.

STEP 4 Choose the parked call you want to retrieve and press Unpark.