Troubleshooting Guide

java.sql.SQLException:
Key value for constraint (informix.pk_tbl_partition) is still being referenced.
Log analysis shows that the partition has been removed successfully from the home server. A networking
cluster member reports an error in syslog, and it includes a stale that attempts a deletion in the partition.
At some point, a user is deleted. However, the issue is encountered when it is not completely purged from the
Networking Cluster Member, and this causes an issue to remove the partition.
Solution
In this issue, we see that the object ID (801a0879−4036−455d−9948−910793d30fb4) for the partition cannot
be removed.
Complete these steps in order to resolve this issue:
Enter this command in order to obtain the name of the partition that is mentioned in the error:
admin:run cuc dbquery unitydirdb SELECT * from
tbl_partition WHERE ObjectId = ''
Note: You must know the object ID before you run this command.
Example:
admin:run cuc dbquery unitydirdb SELECT * from tbl_partition
WHERE ObjectId = '801a0879−4036−455d−9948−910793d30fb4'objectid name description locationobjectid−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− −−−−−−−−−−−−− −−−−−−−−−−− −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−801a0879−4036−455d−9948−910793d30fb4 test partition 8574527c−01b7−4def−8ab4−7047120a577f
1.
Navigate to Cisco Unity Connection (CUC) administration webpage where you have the report
message.
Under Search Limits, choose Partition in the Limit search to drop down list, and select Partition
returned in the Where Name Is drop down list.
2.