Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 13 Networking Cisco Unity Express
Troubleshooting Commands
DETAILED STEPS
Command or Action Purpose
Step 1
trace networking smtp [all | receive | send |
work]
Example:
se-10-0-0-0# trace networking smtp all
Enables tracing for SMTP network functions.
• all—Traces every SMTP activity.
• receive—Traces SMTP receiving.
• send—Traces SMTP sending.
• work—Traces when a job is put in to or removed from
the SMTP queue.
Step 2
trace networking vpim [all | receive | send]
Example:
se-10-0-0-0# trace networking vpim all
Enables tracing for VPIM network functions.
• all—Traces every VPIM activity.
• receive—Traces VPIM receiving.
• send—Traces VPIM sending.
Step 3
trace networking sysdb [all]
Example:
se-10-0-0-0# trace networking sysdb
Enables tracing for sysdb events.
• all—Traces every sysdb event.
Step 4
trace networking dns [all]
Example:
se-10-0-0-0# trace networking dns
Enables tracing for DNS activities. Displays DNS lookups
that are performed and results that are given when an
administrator adds an e-mail domain to a location, and when
a domain is verified and resolved using SMTP.
• all—Traces every DNS event.
Step 5
trace networking database [all | connection |
execute | garbage | largeobject | mgmt | query
| results | transaction]]
Example:
se-10-0-0-0# trace networking database results
Enables tracing for database functions. The following
keywords specify the type of traces:
• all—Every database event.
• connection—Database connections.
• execute—Inserts and updates performed on database.
• garbage—Garbage collection process.
• largeobject—Large object reads and writes to the
database.
• mgmt—Database management processes.
• query—Queries performed on the database.
• results—Results of queries, inserts, and updates.
• transactions—Start and end of database transactions.
Step 6
trace networking jobqueue [all | job number]
Example:
se-10-0-0-0# trace networking jobqueue job 101
Enables tracing for the job queue.
• all—Traces all jobs in the queue.
• job number—Traces a specified job in the queue.