Specifications

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Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 18 Configuring Advanced Voice Mail
Configuring Live Reply
Examples
The following are samples of output for the show voicemail live-record command:
se-10-0-0-0# show voicemail live-record
Status: enabled
pilot number: 0295
Conversation beep settings
duration: 250 milliseconds
interval: 15 seconds
Status: disabled
pilot number: disabled
Conversation beep settings
duration: disabled
interval: 15 seconds
Configuring Live Reply
This section discusses the following topics:
• Overview, page 13
• Configuring Live Reply, page 17
Overview
This feature enables Cisco Unity Express subscribers who listen to the voice messages by phone or VVE
to reply to another user’s message by pressing 4-4. When this feature is invoked, Cisco Unity Express
attempts to establish a call between the two parties. If the attempt is successful, the subscriber is
connected to the called party or the voice call is forwarded based on rules defined by the called party.
After the call is ended, the initial connection to voice mail is disconnected and the subscriber is not
returned to their voice mail session. To review other voice mail messages after a successful live-reply
session, the subscriber must redial the voice mail pilot number.
The behavior when there is a call failure is determined by the system’s transfer-mode setting (see the
transfer-mode subcommand for the ccn subsystem sip command). If transfer mode is set to blind, the
connection to voice mail is lost when the call is either succeeds or fails. If transfer mode is semi-attended
or attended, the connection to voice mail is retained when there is any call failure, such as an invalid
number or busy. The message state is not changed by this feature. For example, if the subscriber is
listening to a new message and decides to invoke this feature, the message remains in the new state.
Step 5
end
Example:
se-10-0-0-0(config)# end
Exits to privileged EXEC mode.
Step 6
show voicemail live-record
Example:
se-10-0-0-0# show voicemail live-record
(Optional) Displays the current configuration for the
live-record feature.
Command or Action Purpose