Specifications
20-12
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 20 Monitoring the System
Viewing System Activity Messages
3500={id=2, implid=3500, stat=IDLE}} 
087 06/03 10:18:42.574 mgmt agnt 1 
com.cisco.aesop.mgmt.voicemail.JTAPIUtil.gettapiPortStatus out
087 06/03 10:18:42.576 mgmt agnt 1 
com.cisco.aesop.mgmt.SysdbUtil.get(/sw/apps/f/ccnapps/configurations/craAesop/ccnwfapp,wfj
tapi,ciscoccnatcallmanager)
087 06/03 10:18:42.581 mgmt agnt 1 com.cisco.aesop.mgmt.voicemail.JTAPIUtil.getctiveCCM in 
087 06/03 10:18:42.581 mgmt agnt 1 
com.cisco.aesop.mgmt.SysdbUtil.get(/sw/limit,global,applicationMode)
087 06/03 10:18:42.602 mgmt agnt 1 com.cisco.aesop.mgmt.voicemail.JTAPIUtil.getctiveCCM 
out
087 06/03 10:18:42.604 mgmt agnt 1 
com.cisco.aesop.mgmt.SysdbUtil.get(/sw/apps/f/ccnapps/configurations/craAesop/ccnwfapp,wfs
ip,providerHostname)
087 06/03 10:18:42.607 mgmt agnt 1
com.cisco.aesop.mgmt.SysdbUtil.get(/sw/apps/f/ccnapps/configurations/craAesop/ccnwfapp,wfs
ip,providerHostname)
087 06/03 10:18:42.610 mgmt agnt 1 
com.cisco.aesop.mgmt.SysdbUtil.get(/sw/apps/f/ccnapps/configurations/craAesop/ccnwfapp,wfs
ip,providerPortnumber)
087 06/03 10:18:42.614 mgmt agnt 1 
com.cisco.aesop.mgmt.SysdbUtil.get(/sw/limit,global,applicationMode)
087 06/03 10:18:42.615 mgmt agnt 1 
com.cisco.aesop.mgmt.voicemail.VoiceConnectivity.udpateTables out
087 06/03 10:18:42.615 mgmt agnt 1 com.cisco.aesop.mgmt.voicemail.VoiceConnectivity.update 
out
087 06/03 10:18:42.616 mgmt agnt 1 
com.cisco.aesop.mgmt.voicemail.VoiceConnectivity.getUpdateStatus out
Viewing System Activity Messages
Cisco Unity Express captures messages that describe activities in the system.
If you have not configured a syslog server, see the “Configuring a Syslog Server” section on page 8 for 
the procedure.
The system activities are categorized into four levels of severity depending on their impact on the 
system’s functioning:
  • Information—The message describes normal system activity, including debug, information, and 
notice messages.
  • Warning—The message is an alert that a non-normal activity is occurring. The Cisco Unity Express 
system continues to function.
  • Error—The message indicates that a system error has occurred. The Cisco Unity Express system 
may or may not have stopped functioning.
  • Fatal—The message describes a critical, alert, or emergency situation with the system. The 
Cisco
 Unity Express system has stopped functioning.
These messages are collected and directed to three possible destinations:
  • messages.log file—This option is the default. The file contains all system messages and resides on 
the Cisco
 Unity Express module hard disk. You can view them on the console or copy them to a 
server to review for troubleshooting and error reporting.
  • Console—View the system messages as they occur with the log console info command.
  • External system log (syslog) server—Cisco Unity Express copies the messages to another server 
and collects them in a file on that server’s hard disk. The syslog daemon configuration on the 
external server determines which directory will save the messages log.










