Specifications
22-13
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 22 Registering Cisco Unity Express Endpoints to Cisco Unified Messaging Gateway
Verifying the Registration Status of a Cisco Unity Express Endpoint
If the endpoint has registered successfully, you will see the date and time of the initial registration in the 
status column. You can also check the configuration for a default routing destination for a message to a 
voicemail address that can be resolved by neither Cisco Unity Express nor Cisco UMG. To illustrate: if 
you give a phone number that cannot be found in a Cisco Unity Express local search or in a Cisco UMG 
remote lookup, the message will be forwarded to that default route destination.
If the endpoint has not registered successfully, the reason for the failure will be displayed in the status 
column:
The following command on a Cisco Unity Express 3.1 or later version endpoint displays its registration 
status:
se-10-0-0-0# show messaging-gateway
Messaging gateways :
AutoRegister to messaging gateway(s) : Enabled
Remote directory lookup : Enabled (without TUI prompt)
Primary messaging gateway :
 172.18.12.28 (8080)
 Status : Registered (Sun Jun 10 20:35:43 GMT 2007)
 Default route : Disabled
 Location-id : 50000
 Reg-id : umg
 Reg-password : (Not displayed)
Ta b l e  22-2 show messaging-gateway: Status Codes
Code Meaning
Registered
Not registered Autoregistration is not enabled
Not configured
Not registered (general error) Autoregistration failed due to an error other than 
those specified in this table.
Not registered (connection timeout) Connection timed out
Not registered (authentication failed) Authentication failed
Not registered (link is down) Link is down
Not registered (location is forbidden) The Cisco Unity Express endpoint with that 
location-id has been blocked by Cisco UMG and 
is thus is not allowed to register (for instructions 
on how to prevent an endpoint from registering, 
see the Cisco UMG 1.0 CLI Adminstrator Guide.
Not Registered (duplicated location) The Cisco Unity Express location-id is not 
globally unique: there is another entity in the 
system with the same location-id.
Not Registered (invalid configuration) General configuration error such as the secondary 
messaging gateway location ID not being 
configured on the primary messaging gateway.
Not Registered (manually de-registered) An intermediate state to indicate manually 
triggered re-registration, for example, the 
messaging gateway’s access information being 
updated.










