Specifications
24-7
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions
OL-14010-09
Chapter 24  Troubleshooting
Troubleshooting Commands
show exception Displays any exceptions 
that are thrown out.
Yes —
show interfaces Displays all available 
interfaces.
Yes —
show log name filename Displays a specific log. Yes —
show logging Displays the current active 
logging level.
Yes —
show logs Displays a list of log files. Yes —
show memory Displays current 
Cisco Unity Express 
memory statistics.
Yes —
show processes Displays CPU or memory 
processes.
Yes —
show software directory 
{downgrade | download}
Displays configured 
software information.
Yes —
show software download 
server
Displays configured 
software information.
Yes —
show software licenses Displays configured 
software information.
Yes —
show software packages Displays configured 
software information.
Yes —
show software versions 
[detail]
Displays configured 
software information.
Yes —
show tech-support Displays complete system 
information.
Yes —
show trace Do not use except by 
permission from Cisco 
Technical Support.
Yes —
show version Displays the version of all 
hardware components.
Yes —
trace all Do not use except by 
permission from Cisco 
Technical Support.
Yes —
trace caff-sip all Do not use except by 
permission from Cisco 
Technical Support.
Yes —
trace ccn all Do not use except by 
permission from Cisco 
Technical Support.
Yes —
trace config-ccn all Do not use except by 
permission from Cisco 
Technical Support.
Yes —
Table 24-1 Troubleshooting Commands (continued)
Command Purpose
Cisco Unity Express 
EXEC Mode
Cisco Unity Express 
Configuration Mode










