USER GUIDE Wireless-G IP Phone Model: WIP310
Table of Contents Introduction 1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Online Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Changing the Backlight Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Changing the Phone’s Name (Station Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Viewing the Display Name or Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Electric and Electronic Equipment (WEEE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Appendix E: Software License Agreement 43 Software in Linksys Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Introduction Welcome About This Guide Thank you for choosing the Cisco WIP310 Wireless-G IP Phone. The phone allows you to make inexpensive, yet high-quality, Voice over IP (VoIP) telephone calls using your Internet connection. The phone supports traditional features, such as redialing, speed dialing, call forwarding, contacts list, call history, and speaker phone.
Introduction Copyright and Trademarks CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, Cisco TelePresence, the Cisco logo, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Syst
Getting to Know Your WIP310 Chapter 1 Chapter 1: Getting to Know Your WIP310 Phone and Charger Talk time for the phone is approximately three (3) hours and standby time is approximately 40 hours. NOTE: Talk and standby time can vary widely depending on your phone settings and wireless environment. Cisco recommends that you keep the phone in the charger when it is not in use.
Getting to Know Your WIP310 Chapter 1 Keypad Phone Hardware Features The keypad is used for dialing numbers and entering letters and symbols. Your phone includes a speaker phone and a headset port. Speaker Phone Speaker phone Keypad When entering characters, press the Back soft key to delete one character at a time. The speaker is located on the back of the phone. To use the speaker phone, while on a call, press the Speaker On/Off button located on the left side of the phone.
Getting to Know Your WIP310 Chapter 1 Phone Display Screen Your phone features a full-color high-resolution display screen that provides the phone status, time and date, and other information as described below. Home Screen Icon Description Indicates the battery status. Flashing bars indicate the battery is charging. The battery is fully charged when four bars are shown. Indicates the wireless signal status. Solid bars indicate the wireless signal strength.
Getting to Know Your WIP310 Chapter 1 Icon Description Display Messages Indicates that dialing is in progress. Your phone displays status messages on the screen to indicate phone actions and results. Some of the common display messages are: Indicates that a call is progressing. Acquiring Network—The phone is attempting to connect to a wireless network. Indicates that a call is in progress between two WIP310 phones.
Chapter 1 IMPORTANT SAFETY INSTRUCTIONS BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY, INCLUDING THE FOLLOWING. •• This device for indoor use only! •• Read and follow all warnings and instructions marked on the product. •• Do not use this product near water, laundry tub, in a wet basement, or near a swimming pool. •• Do not place this product on an unstable table. The product may fall and be damaged.
Installing the WIP310 Chapter 2 Chapter 2: Installing the WIP310 Installing the Battery Open the phone’s back battery cover. Place the battery so that the metal contacts on the battery touch the metal contacts in the battery compartment. The battery fits only one way. Do not force. Replace the cover after the battery is installed. The phone briefly displays a charging icon and the LED is solid red. When the LED is solid green, the phone is fully charged.
Installing the WIP310 Chapter 2 Accessing the Wireless Network The first time you power on the phone, the phone is not configured to connect to a network. To connect your phone to your wireless network, you need to set up a Wireless Profile. There are two ways to configure the WiFi Profile: Automatically via Wi-Fi Protected Setup® and Manually. NOTE: When configuring the phone’s wireless network, you should be as close as possible to the wireless router.
Installing the WIP310 Chapter 2 Setup Instructions Press the Wi-Fi Protected Setup button on your router. Settings Menu 3. Press the Select button to view your options. 4. Navigate to Connect by using PIN. Wi-Fi Protected Setup button Within two minutes, press the Select button (green check mark icon) on your phone. The phone displays a message if the connection is successful. NOTE: If the connection is successful, the phone creates a Wi-Fi Profile automatically.
Installing the WIP310 Chapter 2 8. View the Wireless tab or screen. Locate the Wireless Protected Setup configuration menu. key, or enter a more simple passphrase to generate the WEP key. 9. Enter the PIN into the field that allows you to setup wireless devices using a PIN. If your router is using WPA, note the WPA shared key, or passphrase that you need to enter later. A message appears if the connection is successful.
Installing the WIP310 Chapter 2 6. You can either scan for wireless routers in the area, or input the router name directly if you know it. To search for the available networks, press the Options soft key, then navigate to Scan Networks. Press the Select button. New Profile 2. Press the Left Arrow key to turn Auto Connect on. Wi-Fi Profiles A list of available networks appears. Navigate to the desired network and press the Select button. New Profile Settings 3.
Installing the WIP310 Chapter 2 A message appears if the connection is successful. NOTE: If you have more than one wireless profile saved, the phone tries to contact the first wireless router in the list upon startup. Editing a Wireless Profile To edit a profile: WEP Settings 1. In the Wireless Setup > Manual Setup screen, press Options and choose Edit Profile. 1. Press the right navigation key to choose the WEP key length (64 or 128 bits). 2. Enter the default TX Key (1, 2, 3, or 4). 3.
Installing the WIP310 Chapter 2 3. Select Manual Setup to show the list of configured wireless networks. IP Settings 3. Press the Right Arrow key to choose DHCP or Static IP. Wireless Networks If you choose Static IP, enter the following: 4. Use the Up or Down Arrow key to choose the network you want from the list and press the Select button. •• Static IP—Enter the permanent IP address to assign to 5. The phone displays a message if it successfully connects to the wireless network.
Using Your WIP310 Chapter 3 Chapter 3: Using Your WIP310 Redialing the Last Called Number The Wireless-G IP Phone supports many features such as caller ID, call forwarding, call transfer, and 3-way conferencing, and can store 200 records in its address book. Receiving Phone Calls Making External Phone Calls To redial the last called number, in the Home screen, press the Call button twice. Press the Call button to answer the Phone’s incoming call.
Using Your WIP310 Chapter 3 Placing a Call on Hold Transferring a Call To place a call on hold, press the Select button while on a call. The hold icon appears. To return to the call, press the Select button again. You can transfer calls in two ways: •• Blind transfer—Transfer a call to another party without waiting for the other party to answer. •• Attended transfer—Transfer a call to another party after speaking to the other person. To perform a blind transfer: 1.
Using Your WIP310 Chapter 3 Viewing Missed Calls 3. Press the Select button. The entire Call History appears. This selection allows you to quickly view any Missed Calls. If there are no missed calls, this choice does not appear. A phone icon appears on-screen along with a message of how many calls were missed. 4. Press the Left or Right Arrow key to scroll through the Incoming Calls, Outgoing Calls and Missed Calls.
Using Your WIP310 Chapter 3 to Call Preferences. 2. Press the Select button and navigate to Do Not Disturb. 3. Press the Left or Right Arrow key to select ON or OFF. 4. Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes. Configuring Call Waiting If you are in a phone call, call waiting notifies you of another incoming call by playing a beep and showing the incoming call on the display. You can turn call waiting on and off.
Using Your WIP310 Chapter 3 •• Forward Busy Dest—If you selected Forward Busy, enter the phone number to which you want to forward the calls. To stop call forwarding, delete the call forwarding number. By default, calls are forwarded to voice mail (vm appears in this field). •• Forward No Ans—Forward calls when there is no answer at your phone. You can set the number of seconds for the phone to ring before it is forwarded in the Forward No Ans Delay field.
Using Your WIP310 Chapter 3 4. Press Up or Down Arrow key to navigate to a ring tone choice and press the Select button to hear a sample of the tone. Press the Left or Right Arrow key to adjust the ringer volume. can adjust the amount of time before the screen dims (0 to 30 seconds) or turns off (0 to 60 seconds). You can also choose whether or not to leave the phone screen on while it is charging. 5. Press Select (left soft key) to enable the ring tone. An X appears in the check box.
Using Your WIP310 Chapter 3 5. Use the keypad to enter the name for your phone. 6. Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes. Viewing the Display Name or Phone Number To view the Display Name (the name that appears on Caller ID) or Phone Number. 1. In the Home screen, press the Select button to choose Settings. 2. Press the Select button and scroll to navigate to Display Settings. 3.
Using Your WIP310 Chapter 3 3. Press the Select button. The Contacts entry screen appears. You can add the Name, Home Phone, Work Phone, Mobile Phone, Email address and street address. Use the keypad to enter the information. Using Messaging Use Messaging to compose and send a text message up to 127 characters. You can store up to 50 messages in your Inbox, 50 in the Sent box and 50 in the Drafts box. To access the Messaging menu: Contacts > Add New 4.
Using Your WIP310 Chapter 3 the number to which to send the message and press the Select button. •• Reply—Create a reply to the message. Use the keypad to enter a reply, then either press the Select button to send the message, or press Options and choose Save as Draft to save the reply in the Drafts folder. button to enter the Sent Items mailbox. 2. Scroll to navigate to the message. Press the Select button to edit the message.
Using Your WIP310 Chapter 3 Home screen. To delete a stock from the list: 1. In the list of stocks you are tracking, press Options. 2. Scroll to Edit List and press the Select button. 3. Highlight the stock you want to delete. 4. Press Options and scroll to Delete. Press the Select button. Web Services >Web Services Options Using Local Search Use local search to find listings in your area based on the search criteria you enter. To use local search: 1.
Chapter 3 Wireless-G IP Phone Using Your WIP310 25
Advanced Functions Chapter 4 Chapter 4: Advanced Functions This chapter contains information about advanced phone functions. WARNING: Do not edit any of the advanced phone settings described in this chapter unless directed to do so by a technical support person from your Internet Telephony Service Provider (ITSP) or your Value Added Reseller (VAR). Using the Web Interface 1. Obtain the IP address of your phone by pressing the Options softkey. Scroll to Phone Info and press the Select button. 2.
Advanced Functions Chapter 4 Code Definition Force the phone to use the G711a codec for all calls. Code Definition 027111 98 Perform a blind call transfer. See Transferring a Call on page 16. 0172632 86 Deactivate Call Back. Configure the phone to prefer the G726r32 codec for all calls. 72 Activate Call Forward All. See Setting Up Call Forwarding on page 18. 0272632 Force the phone to use the G726r32 codec for all calls. 73 Deactivate Call Forward All.
Chapter 4 Advanced Functions 3. Scroll to Software Version. The phone lists the software version. To upgrade your phone firmware using the upgrade utility: 1. Download the Cisco WIP310 Upgrade Utility from www.linksys.com/wip310 onto your computer. 2. Turn off your WIP310 and connect it to your computer using the USB cable. 3. Double click the Cisco WIP310 Upgrade Utility and follow the on-screen instructions. When the upgrade is complete, disconnect the phone from your PC and power it on.
Chapter 5 Chapter 5: Cisco SPA9000 Voice System Features This chapter contains information about Cisco SPA9000 Voice System-specific functions of the WIP310. The Cisco SPA9000 Voice System (formerly called the Linksys Voice System) is an Internet telephony phone system for small businesses that provides features such as shared telephone lines, paging, call parking, and hunt groups. If your WIP310 is used in a small business environment, it may be part of a Cisco SPA9000 Voice System.
Cisco SPA9000 Voice System Features Chapter 5 Using the Corporate Directory 1. After navigating to Corporate Directory in the Settings menu, press the Select button. The phone looks for the corporate directory. If it finds entries, a list appears. 2. Press the Up or Down Arrow key to navigate to a name. 3. Press the Call button to place the call. (To edit the number before calling, press Options. Edit the number, then press the Call button.) Press the Back soft key to move back one screen.
Troubleshooting Appendix A Appendix A: Troubleshooting Frequently Asked Questions: How long do I have to charge the phone before initial use? A minimum of 8 hours. How long is the standby time for the handset? Approximately 40 hours. However, talk and standby time can vary widely depending on your phone settings and wireless environment. To prolong battery life, you can change your screen settings. See Changing the Backlight Setting on page 20.
Appendix A Wireless-G IP Phone Troubleshooting 32
Specifications Appendix B Appendix B: Specifications Model WIP310 Band 2.4Ghz Transmit Power 13 dBm for 802.11g / 15 dBm for 802.11b Radio Range Outdoor up to 100m-300m, Indoor up to 25m-100m Antenna PIFA External Interface One USB Port (1.1 and 2.0), 2.5m Standard 4 Segment Ear Phone Jack Display 1.8 inch TFT, LCD (128 x 160 pixels) 65K Colors, Backlit Memory 32MB NAND Flash + 32MB SDRAM Network Protocols TCP/UDP/IP, IPV4, DHCP Client Wi-Fi Features 802.11v, 802.
Specifications Appendix B Environmental Handset Dimensions 1.71” x 5.85” x 1” W x H x D (44 x 149 x 25 mm) Weight .24 lbs, 3.88 oz (110 g) Charger Mini USB AC adapter AC100 ~ 240V Input, 5V/1.0A DC Output Power Li-Ion 3.7V 860mAH Battery, AC Adapter ** Certification FCC, CE, IC, Wi-Fi Operating Temp. Storage Temp.
Appendix C Appendix C: Warranty Information Warranty Information Limited Warranty Linksys warrants this Linksys hardware product against defects in materials and workmanship under normal use for the Warranty Period, which begins on the date of purchase by the original end-user purchaser and lasts for the period specified for this product at www.linksys. com/warranty.
Appendix C Warranty Information are responsible for properly packaging and shipping your product to Linksys at your cost and risk. You must include the RMA number and a copy of your dated proof of original purchase when returning your product. Products received without a RMA number and dated proof of original purchase will be rejected. Do not include any other items with the product you are returning to Linksys.
Appendix D Appendix D: Regulatory Information FCC Statement This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications.
Appendix D Regulatory Information Wireless Disclaimer The maximum performance for wireless is derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate, range and coverage.
Regulatory Information Appendix D Declaration of Conformity with Regard to EU Directive 1999/5/EC (R&TTE Directive) Nederlands [Dutch]: Dit apparaat voldoet aan de essentiele eisen en andere van toepassing zijnde bepalingen van de Richtlijn 1999/5/EC.
Regulatory Information Appendix D Wireless Equipment (Wireless-N/G/A/B Products) The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: •• Radio: EN 300 328 and/or EN 301 893 as applicable •• EMC: EN 301 489-1, EN 301 489-17 •• Safety: EN 60950 and either EN 50385 or EN 50371 Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC) are required for operation in the 5 GHz band.
Regulatory Information Appendix D France Product Usage Restrictions For 2,4 GHz, the product should not be used outdoors in the band 2454 - 2483,5 MHz. There are no restrictions when used in other parts of the 2,4 GHz band when used indoors. Check http://www.arcep.fr/ for more details. This product is designed for indoor usage only. Outdoor usage is not recommended, unless otherwise noted. Pour la bande 2,4 GHz, l’ équipement ne doit pas être utilisé en extérieur dans la bande 2454 - 2483,5 MHz.
Appendix D User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Linksys products.
Appendix D Regulatory Information Eesti (Estonian) - Keskkonnaalane informatsioon Euroopa Liidus asuvatele klientidele Français (French) - Informations environnementales pour les clients de l’Union européenne Euroopa Liidu direktiivi 2002/96/EÜ nõuete kohaselt on seadmeid, millel on tootel või pakendil käesolev sümbol , keelatud kõrvaldada koos sorteerimata olmejäätmetega. See sümbol näitab, et toode tuleks kõrvaldada eraldi tavalistest olmejäätmevoogudest.
Appendix D Regulatory Information Lietuvškai (Lithuanian) - Aplinkosaugos informacija, skirta Europos Sąjungos vartotojams Nederlands (Dutch) - Milieu-informatie voor klanten in de Europese Unie Europos direktyva 2002/96/EC numato, kad įrangos, kuri ir kurios pakuotė yra pažymėta šiuo simboliu (įveskite simbolį), negalima šalinti kartu su nerūšiuotomis komunalinėmis atliekomis. Šis simbolis rodo, kad gaminį reikia šalinti atskirai nuo bendro buitinių atliekų srauto.
Appendix D Regulatory Information Português (Portuguese) - Informação ambiental para clientes da União Europeia Slovenčina (Slovene) - Okoljske informacije za stranke v Evropski uniji A Directiva Europeia 2002/96/CE exige que o equipamento que exibe este símbolo no produto e/ou na sua embalagem não seja eliminado junto com os resíduos municipais não separados. O símbolo indica que este produto deve ser eliminado separadamente dos resíduos domésticos regulares.
Appendix E Appendix E: Software License Agreement Software in Linksys Products This product from Cisco-Linksys LLC or from one of its affiliates Cisco Systems-Linksys (Asia) Pte Ltd. or CiscoLinksys K.K. (“Linksys”) contains software (including firmware) originating from Linksys and its suppliers and may also contain software from the open source community. Any software originating from Linksys and its suppliers is licensed under the Linksys Software License Agreement contained at Schedule 1 below.
Software License Agreement Appendix E used in accordance with the terms of this Agreement; (iii) to provide improvements to the way Linksys delivers technology to you and to other Linksys customers; (iv) to enable Linksys to comply with the terms of any agreements it has with any third parties regarding your Linksys product and/or Software and/or (v) to enable Linksys to comply with all applicable laws and/or regulations, or the requirements of any regulatory authority or government agency.
Appendix E freedom to share and change free software–to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation’s software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.) You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price.
Appendix E c. If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License.
Software License Agreement Appendix E 7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
Appendix E This product includes software written by Tim Hudson (tjh@cryptsoft.com). In addition, if this Linksys product contains open source software licensed under the OpenSSL license then the license terms below in this Schedule 3 will apply to that open source software. The license terms below in this Schedule 3 are from the public web site at http://www.openssl.org/source/license.html. The OpenSSL toolkit stays under a dual license, i.e.
Appendix E Software License Agreement The word ‘cryptographic’ can be left out if the routines from the library being used are not cryptographic related. 4. If you include any Windows specific code (or a derivative thereof ) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (tjh@ cryptsoft.
