inalámbricas (C65) * GAP (del inglés Generic Access de acceso genérico). La mayoría de los dispositivos DECT son compatibles con GAP. Números de teléfono de Europa: Plantronics B.V. Hoofddorp, Nederland (0)0800www.onedirect.fr PLANTRONICS 0800 7526876 (NL) Numéro Vert 00800 75268766 (BE/LUX) Plantronics Sarl Noisy-le-Grand, France No Indigo: 0825 0825 99 0 , 15 TTC / mn +33 (0)1 41 67 41 41 Plantronics Acoustics Italia S.r.l www.onedirect.
Contents Welcome 5 About the Phone 5 About This Guide 6 Chapter 1: Getting to Know Your WIP310 Charging the Phone 10 Using Phone Keys and Buttons 12 Handset Navigation Pad 13 Entering Text 13 Using Your Phone’s Hardware Features 15 Understanding the Phone LEDs 15 Viewing the Phone Display Screen 16 Understanding Display Screen Icons 17 Understanding Display Messages 20 Chapter 2: Installing the WIP310 21 Installing the Battery 21 Charging the Battery 22 Powering On the Phone 2
Contents Configuring WEP 35 Configuring WPA/WPA2 Personal 36 Editing a Wireless Profile 37 Deleting a Wireless Profile 37 Switching Between Wireless Profiles 37 Choosing the Wireless IP Settings Registering Your Phone Chapter 3: Using Your WIP310 Making and Receiving Phone Calls Cisco WIP310 User Guide 38 40 41 42 Dialing a Number from the Recently Used Numbers List 42 Dialing a Number from your Contacts or the Call History List 43 Redialing the Last Called Number 43 Receiving Phone
Contents Using Speed Dials Adding a Speed Dial Number 54 Editing or Deleting a Speed Dial Number 55 Calling a Speed Dial Number 55 Choosing Your Ringtone 56 Using Keypad Options 57 Locking the Keypad 57 Muting the Keypad 57 Changing the Backlight Setting 58 Setting the Date and Time 59 Changing the Phone Name (Station Name) 60 Viewing the Display Name or Phone Number 61 Using Contacts 62 Adding a Contact 62 Managing Contacts 63 Editing a Contact 63 Calling a Contact 64 Using
Contents Upgrading Your Phone Firmware 76 Performing a Factory Reset 77 Restarting the Phone 78 Chapter 5: Using the WIP310 with the Cisco SPA9000 Voice System Picking Up Calls 79 Picking Up a Call at a Specific Extension 80 Picking Up a Call at an Extension in a Group 80 Using Call Park 80 Parking a Call 80 Retrieving Parked Calls 81 Using Paging 81 Using the Corporate Directory 82 Enabling the Linksys Key System 82 Appendix A: Where to Go From Here 83 Support 83 Regulatory Com
Preface Welcome Thank you for choosing the Cisco WIP310 Wireless-G IP Phone. The phone allows you to make inexpensive, yet high-quality, Voice over IP (VoIP) telephone calls using your Internet connection. The phone supports traditional features, such as redialing, speed dialing, call forwarding, contacts list, call history, and speaker phone.
Preface The WIP310 wireless IP phone is compatible with the Cisco SPA9000 Voice System to provide wireless IP phone service in a home office or small office environment. It can serve also as a standalone wireless Internet phone in a home environment where a wireless G network is available. For travel, the Cisco WIP310 provides phone service wherever wireless networks are available.
Preface Finding Information in PDF Files The WIP310 documents are published as PDF files. The PDF Find/Search tool within Adobe® Reader® lets you find information quickly and easily online. You can perform the following tasks: • Search an individual PDF file. • Search multiple PDF files at once (for example, all PDFs in a specific folder or disk drive). • Perform advanced searches. Finding Text in a PDF Follow this procedure to find text in a PDF file.
Preface Finding Text in Multiple PDF Files The Search window lets you search for terms in multiple PDF files that are stored on your PC or local network. The PDF files do not need to be open. STEP 1 Start Acrobat Professional or Adobe Reader. STEP 2 Choose Edit > Search, or click the arrow next to the Find box and then choose Open Full Acrobat Search. STEP 3 In the Search window, complete the following steps: a. Enter the text that you want to find. b. Choose All PDF Documents in.
Preface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help.
1 Getting to Know Your WIP310 This chapter contains the following sections: • Charging the Phone, page10 • Using Phone Keys and Buttons, page12 • Entering Text, page13 • Using Your Phone’s Hardware Features, page15 Charging the Phone Your Cisco WIP310 Wireless-G IP Phone set consists of a handset, charger, USB cable, and power supply.
Getting to Know Your WIP310 Charging the Phone 1 To charge the phone: STEP 1 Place the phone in the charging cradle. STEP 2 Connect one end of the power supply to the phone charger. STEP 3 Connect the other end of the power supply to an electrical outlet. See Charging the Battery, page 22. You can also connect one end the included USB cable to the USB port on the bottom of the phone and the other end to your PC to charge the phone.
1 Getting to Know Your WIP310 Using Phone Keys and Buttons Using Phone Keys and Buttons 2 3 4 250777 1 Figure 2 Phone Buttons This table describes your phone’s buttons: Number Description 1 Left soft key—The function of this key depends on the phone screen or menu you are currently viewing. For example, in the Home screen, press this soft key for Options. 2 Right soft key—The function of this key depends on the phone screen or menu you are currently viewing.
1 Getting to Know Your WIP310 Entering Text Handset Navigation Pad Figure 3 Select Button and Arrow Keys To navigate through the phone menus, use the Navigation Pad. The Select button is the silver button in the middle of the navigation pad. The arrow keys are used to move up, down, left and right through the phone menus. Figure 4 Keypad The keypad is used for dialing numbers and entering letters and symbols.
1 Getting to Know Your WIP310 Entering Text Key Character Set 1 1/:\,!;$^| 2 abc2ABC 3 def3DEF 4 ghi4GHI 5 jkl5JKL 6 mno6MNO 7 pqrs7PQRS 8 tuv8TUV 9 wxyz9WXYZ 0 Space 0 ~ ? > ‘ < “ * .@*&%[]_ #/P #+-=(){} To exit to a previous menu without saving information: STEP 1 Press the Back key multiple times until you reach the beginning of the text field. The Cancel soft key then appears. STEP 2 Press Cancel to exit.
1 Getting to Know Your WIP310 Using Your Phone’s Hardware Features Using Your Phone’s Hardware Features Your phone includes a speaker phone and a headset port. Figure 5 Speaker Phone The speaker is located on the back of the phone. To use the speaker phone, while on a call, press the Speaker On/Off button located on the left side of the phone. The speaker symbol appears on the phone display when the speaker phone is in use.
1 Getting to Know Your WIP310 Using Your Phone’s Hardware Features Color and State Definition Off The phone is off and is not charging. Solid red The phone is off and is charging. Solid green The phone is off and is fully charged. Orange blinking The phone is on and cannot register to the ITSP, or the phone has low power. Green blinking The phone is on, is connected to the wireless network and the ITSP, and is in ready to use.
1 Getting to Know Your WIP310 Using Your Phone’s Hardware Features You can return to the Home screen at any time by pressing the Power/End Call button. The Home screen displays the following information: Number Description 1 Date and Time—For information on changing the date and time, see Setting the Date and Time, page 59. 2 Indicates the wireless signal status. Solid bars indicate the wireless signal strength. Full signal strength is available when four bars are shown.
1 Getting to Know Your WIP310 Using Your Phone’s Hardware Features Icon Description Indicates that there are new message(s) waiting. Indicates that the speaker phone is in use. Indicates that the handset or headset is in use. Indicates that the phone ringer is off. Appears when you are accessing the phone volume control. Identifies the Settings menu or button. In the Home screen, press the Select button to access the settings menu. Displays phone information.
1 Getting to Know Your WIP310 Using Your Phone’s Hardware Features Icon Description Indicates that a call is in progress between two WIP310 phones. Indicates that a call is active. Indicates that a call is on hold. Indicates that a call has ended because the other party hung up, the number was incorrect, or the call timed out. Indicates that you have picked up a call from another extension. Indicates that you have picked up a call from an extension in a group of phones.
1 Getting to Know Your WIP310 Using Your Phone’s Hardware Features Understanding Display Messages Your phone displays status messages on the screen to indicate phone actions and results. Some of the common display messages are: • Acquiring Network—The phone is attempting to connect to a wireless network. • Trying to Register—The phone is connected to the wireless network and is attempting to connect to your Internet Telephony Service Provider (ITSP) to register your phone.
2 Installing the WIP310 This chapter contains the following sections: • Installing the Battery, page 21 • Powering On the Phone, page 23 • Powering Off the Phone, page 23 • Before You Begin, page 24 • Accessing the Wireless Network, page 24 Installing the Battery To install the battery: STEP 1 Open the phone’s back battery cover. STEP 2 Place the battery so that the metal contacts on the battery touch the metal contacts in the battery compartment. The battery fits only one way. Do not force.
2 Installing the WIP310 Installing the Battery Figure 1 Battery Installed Charging the Battery To charge the battery: STEP 1 Insert the power adapter into the charger.
2 Installing the WIP310 Powering On the Phone STEP 2 Insert the adapter into a wall outlet. STEP 3 Charge the phone by placing the phone into the charger. NOTE You can also charge the phone using the USB cable. Connect one end to your phone and the other end to a USB port on your personal computer. The phone briefly displays a charging icon and the LED is solid red. When the LED is solid green, the phone is fully charged.
2 Installing the WIP310 Before You Begin Before You Begin To use your Wireless-G IP Phone, you need the following: • Access to a Wireless-B or Wireless-G network with Internet access • An account with an Internet Telephony Service Provider (ITSP) To use your phone, you need to complete the following tasks: STEP 1 Connect to a wireless network. STEP 2 Register your phone with your ITSP.
2 Installing the WIP310 Accessing the Wireless Network Using Wi-Fi Protected Setup If your wireless router supports Wi-Fi Protected Setup, you can use this option to automatically connect the phone to your wireless network. NOTE Look for the Wi-Fi Protected Setup button on your router. If you are not sure that your router supports this feature, consult your router User Guide.
Installing the WIP310 Accessing the Wireless Network 2 STEP 4 Navigate to Use Wi-Fi Protected Setup and press the Select button. STEP 5 Navigate to Connect easily by pushing a button. STEP 6 Press the Select button. STEP 7 Follow the phone’s on-screen instructions to connect your phone to your network using Wi-Fi Protected Setup: a. Press the Wi-Fi Protected Setup button on your router. b. Within two minutes, press the Select button (green check mark icon) on your phone.
Installing the WIP310 Accessing the Wireless Network 2 If the connection is successful, the phone creates a Wi-Fi Profile automatically. To view, edit, or manage your Wi-Fi Profiles, see Manually Configuring Your Wireless Connection, page 30. Using the PIN Connect Method You can also connect your phone to the wireless network by entering the phone’s PIN on your wireless router. STEP 1 Press the Power/End Call button to power on the phone.
Installing the WIP310 Accessing the Wireless Network 2 STEP 3 Press the Select button to view your options. Navigate to Use Wi-Fi Protected Setup and press Select. STEP 4 Navigate to Connect by using PIN. STEP 5 Press the Select button. Your phone’s PIN is displayed. STEP 6 Connect to your router’s web interface using a web browser. Your computer must be connected to your wireless network. Enter the IP address of the wireless router in the browser toolbar.
Installing the WIP310 Accessing the Wireless Network 2 STEP 7 If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password.) STEP 8 View the Wireless tab or screen. Locate the Wireless Protected Setup configuration menu. The following example is from the Linksys WRT160N: STEP 9 Enter the PIN into the field that allows you to setup wireless devices using a PIN.
2 Installing the WIP310 Accessing the Wireless Network Manually Configuring Your Wireless Connection Use this method to connect to your network if your router does not support the WiFi Protected Setup feature. If you are manually configuring your WIP310 wireless connection, you need to know the wireless security type for your router. The WIP310 works with the following security types: • WEP—Wired Equivalent Privacy.
Installing the WIP310 Accessing the Wireless Network 2 The following example shows WEP information for a Linksys WRT160N router: If your router is using WPA, note the WPA shared key, or passphrase that you need to enter later.
2 Installing the WIP310 Accessing the Wireless Network Adding a Wireless Profile STEP 1 Press the Power/End Call button to power on the phone. When the Home screen appears, press the Select button to display the Settings menu. Press the Select button again and navigate to the Wireless Setup menu. STEP 2 Press the Select button to view your options. STEP 3 Select Manual Setup to manually configure a Wi-Fi Profile. The Wi-Fi Profiles screen list appears.
2 Installing the WIP310 Accessing the Wireless Network STEP 4 To search for the available networks, press the Options soft key, then navigate to Scan Networks. Press the Select button. A list of available networks appears. STEP 5 Cisco WIP310 User Guide Navigate to the desired network and press the Select button: • If the network is unsecured, see Unsecured Routers, page 34. • If the network is secured, you will need to enter your passphrase or other security credentials.
Installing the WIP310 Accessing the Wireless Network 2 Unsecured Routers If your network appears in the list, and you are not using router security, the phone automatically connects to your network after you press the Select button. The display screen indicates whether or not the connection was successful. NOTE If your router did not appear automatically in the list, security settings on your router probably prevented its name from being shown.
2 Installing the WIP310 Accessing the Wireless Network STEP 3 Scroll down and enter a profile name (such as “Home” or “Work”) to identify the wireless router to which you are connecting. STEP 4 Enter the name, or SSID, of the wireless router to which you want to connect. STEP 5 Press the Right Arrow key. Scroll down to choose the type of security: • None—Press the Select button and the phone automatically connects to the router. • WEP (Wired Equivalent Privacy)—See Configuring WEP, page 35.
2 Installing the WIP310 Accessing the Wireless Network STEP 4 STEP 5 Do one of the following: • Scroll down to enter the passphrase. (To generate a passphrase, select Options. Click Generate Key, then Save.) • Scroll down to enter the 64 or 128-bit key into the Key 1, Key 2, Key 3, or Key 4 field. You chose the TX key field (1, 2, 3, or 4) in Step 3. Press the Select button.
Installing the WIP310 Accessing the Wireless Network 2 Editing a Wireless Profile To edit a profile: STEP 1 In the Wireless Setup > Manual Setup screen, press Options and choose Edit Profile. STEP 2 Scroll to the field you want to edit. Make the desired changes and press the Select button. Deleting a Wireless Profile ! CAUTION You are not asked to confirm you want to delete the profile, so be sure you want to delete it before proceeding.
Installing the WIP310 Accessing the Wireless Network 2 To switch to a different wireless profile, you need to manually choose it from the list in your phone: STEP 1 In the Home screen, press the Select button to display the Settings menu. Press the Select button again and navigate to the Wireless Setup menu. STEP 2 Press the Select button to view your options. Select Manual Setup to show the list of configured wireless networks.
2 Installing the WIP310 Accessing the Wireless Network To change the wireless IP setting: STEP 1 In the Home screen, press the Select button to display the Settings menu. Navigate to the Wireless Setup menu and press the Select button to view your options. STEP 2 Select IP Settings and press the Select button. STEP 3 Press the Right Arrow key to choose DHCP or Static IP.
Installing the WIP310 Accessing the Wireless Network 2 Registering Your Phone After you configure your phone to connect to the wireless network, your phone must register with your ITSP. If you received your phone directly from your ITSP, it should be pre-configured and perform this step automatically. If there is a problem with registration, the phone displays a message that it failed to register. If this occurs, contact your ITSP for assistance.
3 Using Your WIP310 This chapter contains the following sections: Cisco WIP310 User Guide • Making and Receiving Phone Calls, page 42 • Using the Speaker Phone, page 45 • Muting Your Phone, page 45 • Adjusting the Call Volume, page 45 • Transferring a Call, page 46 • Creating Conference Calls, page 46 • Viewing Missed Calls, page 47 • Viewing the Call History, page 48 • Setting Do Not Disturb on Your Phone, page 50 • Configuring Call Waiting, page 50 • Blocking Anonymous Calls, page
3 Using Your WIP310 Making and Receiving Phone Calls • Using Contacts, page 62 • Using Messaging, page 64 • Using Web Services, page 68 Making and Receiving Phone Calls To make a phone call: STEP 1 Dial the number (including any digits that must be used for long distance). STEP 2 Press the Call button and the call is placed. Dialing a Number from the Recently Used Numbers List STEP 1 Press the Call button and scroll to a number. STEP 2 (Optional) To edit the number, press the Select button.
3 Using Your WIP310 Making and Receiving Phone Calls Dialing a Number from your Contacts or the Call History List STEP 1 Press the Call button. STEP 2 Press Options, then navigate to choose: • Contacts—Select a number from the Contacts list. • Call History—Select a number from the Call History list. • Speed Dial—Select a speed dial. • Star Code—Select a star code to enter before dialing. See Using Star Codes, page 74. STEP 3 Press the Select button.
3 Using Your WIP310 Making and Receiving Phone Calls • New Call—Ignore the call and place a new call. Press the Down or Up Arrow keys and navigate to New Call and press the Select button. • Mute—Mute the speaker on your phone. • Setup—Ignore the call and enter the Setup menu. Receiving Phone Calls While Configuring Your Phone If you receive a call while using a configuration screen on your phone (for example, the Settings screen), a message appears notifying you of the new call.
3 Using Your WIP310 Using the Speaker Phone Using the Speaker Phone The speaker is on the back of the phone, as shown in Using Your Phone’s Hardware Features, page15. To turn the speaker on before or during a call, press the speaker phone button on the side of the phone. To turn the speaker on using menus during a call: STEP 1 Press the Options soft key. Press the Up or Down Arrow key to navigate to Speaker on. STEP 2 Press the Select button. The speaker symbol appears at the top of the phone screen.
3 Using Your WIP310 Transferring a Call Transferring a Call You can transfer calls in two ways: • Blind transfer—Transfer a call to another party without waiting for the other party to answer. • Attended transfer—Transfer a call to another party after speaking to the other person. To perform a blind transfer: STEP 1 While in a call, press Options and navigate to Blind Trnsfr. STEP 2 Press the Select button. STEP 3 Enter the phone number to which you want to transfer the call.
3 Using Your WIP310 Viewing Missed Calls STEP 3 Enter the second phone number. STEP 4 Press the Call button. STEP 5 When the second party answers, press Options and navigate to Conference. STEP 6 Press the Select button. The conference call icon appears. To end a conference call: STEP 1 Press the Up or Down Arrow key to select the party to disconnect. STEP 2 Press End Call. The selected line is disconnected and you remain in a call with the other party.
3 Using Your WIP310 Viewing the Call History To view missed calls: STEP 1 In the Home screen, press the Options soft key. Press the Up or Down Arrow key to navigate to Missed Calls. STEP 2 Press the Select button. A list of missed calls appears. If there is more than one missed call, press the Up or Down Arrow key to navigate to a call. STEP 3 Press the Select button to view details about the call.
3 Using Your WIP310 Viewing the Call History To place a call to a number in the Call History, or view more details about a call: STEP 1 Press the Up or Down Arrow key to navigate to the entry, then press the Select button. A small green phone icon appears above the Select button. STEP 2 Press the Select button to select the number to edit, or immediately press the Call button to call that number.
Using Your WIP310 Setting Do Not Disturb on Your Phone 3 Setting Do Not Disturb on Your Phone This selection allows you to block incoming calls. STEP 1 In the Home screen, press the Options soft key. Press the Up or Down Arrow key to navigate to Do Not Disturb. STEP 2 Press the Select button. The Do Not Disturb symbol appears at the top of the phone screen. To turn this feature off, follow steps 1 and 2, selecting DND Off. OR STEP 1 In the Home screen, press the Select button to choose Settings.
3 Using Your WIP310 Blocking Anonymous Calls To configure call waiting: STEP 1 In the Home screen, press the Select button to choose Settings. STEP 2 Press the Select button and navigate to Call Preferences. STEP 3 Navigate to Call Waiting and press the Left or Right Arrow key to select ON or OFF. Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes. Blocking Anonymous Calls You can configure your phone to block calls from an unidentified caller.
3 Using Your WIP310 Blocking Caller ID Blocking Caller ID You can configure your phone to block your Caller ID from appearing when you make a call. To block your Caller ID: STEP 1 In the Home screen, press the Select button to choose Settings. Press the Select button and navigate to Call Preferences. STEP 2 Navigate to Block Caller ID and press the Left or Right Arrow key to select ON or OFF.
3 Using Your WIP310 Setting Up Call Forwarding STEP 1 After navigating to Call Forwarding in the Settings menu, press the Select button to see the call forwarding options. STEP 2 Scroll up or down to navigate to the call forward option that you want. Your choices are: Cisco WIP310 User Guide • Forward All—Forward all calls. • Forward All Dest—If you selected Forward All, enter the phone number to which you want to forward all calls. To stop call forwarding, delete the call forwarding number.
3 Using Your WIP310 Using Speed Dials STEP 3 Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes. Using Speed Dials Use this feature to add, edit or delete entries in your speed dial list. You can have up to 98 Speed Dial numbers. NOTE Speed Dial 1 is reserved for voice mail and is not editable. Adding a Speed Dial Number STEP 1 In the Home screen, press the Select button to choose Settings.
3 Using Your WIP310 Using Speed Dials STEP 5 Enter a name for the speed dial, using the keypad. (See Entering Text, page13.) When you are finished, press the Down Arrow key to enter a phone number to associate with this name. STEP 6 Press the Select button (check mark icon) when you are finished. Editing or Deleting a Speed Dial Number STEP 1 When you are viewing the Speed Dial list, press the Up or Down Arrow key to navigate to the entry you want to edit or delete. Press the Options soft key.
3 Using Your WIP310 Choosing Your Ringtone Choosing Your Ringtone Use this feature to change the ringtone for your phone. Choose “no ring” or select from any of six pre-programmed ring tones. STEP 1 In the Home screen, press the Select button to choose Settings. STEP 2 Press the Select button and navigate to Ringtone. STEP 3 Press the Select button to see the Ringtone options.
3 Using Your WIP310 Using Keypad Options Using Keypad Options You can lock or mute your phone keypad. Locking the Keypad This selection allows you to temporarily lock the phone buttons and keypad. When the phone is locked, pressing phone keys and buttons has no effect. To enable key lock: STEP 1 When the phone is in the Home screen, press the Options soft key. Press the Up or Down Arrow key to navigate to Key Lock . STEP 2 Press the Select button to enable Key Lock.
Using Your WIP310 Changing the Backlight Setting 3 STEP 2 Navigate to Keypad Tone and press the Left or Right Arrow key to select ON or OFF. STEP 3 Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes. Changing the Backlight Setting Use this option to manage the screen backlight. The longer the screen is on, the more battery power that is used. You can adjust the amount of time before the screen dims (0 to 30 seconds) or turns off (0 to 60 seconds).
3 Using Your WIP310 Setting the Date and Time STEP 3 Press the Select button to see the Backlight Settings options. STEP 4 Press the Up or Down Arrow key to navigate to the setting you want to change: STEP 5 • Screen dim/off—Press the Left or Right Arrow key to increase or decrease the number of seconds that elapse before the screen dims or goes off. • Screen on during battery charging—Press the Left or Right Arrow key to select Yes (always on at charging) or No.
Using Your WIP310 Changing the Phone Name (Station Name) 3 The top of the screen allows you to change the month, day, year, and date format. Press the Left or Right Arrow key to increase or decrease the number for each setting. Use the Down arrow key to go to the next screen: This section allows you to change the hour, minute, and time format. Press the Left or Right Arrow key to increase or decrease the number for each setting.
Using Your WIP310 Viewing the Display Name or Phone Number 3 NOTE If this phone is part of a Cisco SPA9000 Voice System and is registered to a SPA9000, the Station Name also appears in the Corporate Directory. STEP 1 In the Home screen, press the Select button to choose Settings. STEP 2 Press the Select button and navigate to Display Settings. STEP 3 Press the Select button to see the Display Settings options. STEP 4 Press the Up or Down Arrow key to navigate to the Station Name.
3 Using Your WIP310 Using Contacts STEP 4 Press the Up or Down Arrow key to navigate to Display Name or Phone Number. STEP 5 Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes. Using Contacts To access the Contact menu, either: STEP 1 In the Home screen, press the Select button to choose Settings. STEP 2 Press the Right or Left Arrow button to navigate to Contacts. Press the Select button. OR In the Home screen, press the Contacts soft key.
3 Using Your WIP310 Using Contacts STEP 3 Press the Select button. The Contacts entry screen appears. You can add the Name, Home Phone, Work Phone, Mobile Phone, Email address and street address. Use the keypad to enter the information. STEP 4 Press the Select button (check mark icon) to save your entry. STEP 5 (Optional) Press the Options soft key to add another entry. Managing Contacts In the Contacts menu, use the Options soft key to manage your Contacts entries.
3 Using Your WIP310 Using Messaging STEP 3 Press the Select button to open the contact’s information. STEP 4 Press the Select button when finished editing. Calling a Contact To call a contact: STEP 1 In the Home screen, press the Contacts soft key. STEP 2 Navigate to the contact you want to call. STEP 3 (Optional) Press the Right Arrow key to navigate through multiple phone numbers for the contact. STEP 4 Press the Call button.
3 Using Your WIP310 Using Messaging STEP 2 Press the Select button to display the Messaging menu. Press the Up or Down Arrow key to navigate to an option. You can view your Inbox, compose a New Message, view any Drafts or Sent Items. Viewing a Message A notification appears on the phone screen when you have a new, unread message. To view a message: STEP 1 In the Messaging menu, press the Up or Down Arrow key to navigate to Inbox and press the Select button.
3 Using Your WIP310 Using Messaging STEP 3 (Optional) After reading the message, press the Options button to choose one of the following: • Delete—Delete the message. • Forward—Send the message to another phone. Enter the number to which to send the message and press the Select button. • Reply—Create a reply to the message. Use the keypad to enter a reply, then either press the Select button to send the message, or press Options and choose Save as Draft to save the reply in the Drafts folder.
3 Using Your WIP310 Using Messaging Accessing Draft Messages To access draft messages: STEP 1 Press the Up or Down Arrow key to navigate to Drafts from the Messaging menu. Press the Select button to enter the Drafts mailbox. STEP 2 Scroll to navigate to the message. Press the Select button to edit the message.
3 Using Your WIP310 Using Web Services Using Web Services Use this option to download data services from the Web. When you have a connection to the Internet, you can download local area business, entertainment, and other local information. STEP 1 Press the Select button to see the Settings menu options. Press the Left or Right Arrow key to select Web Services. STEP 2 Press the Select button to view the available Web Services.
3 Using Your WIP310 Using Web Services Getting Stock Quotes To obtain stock quotes, you create a list of stocks to track. STEP 1 In the Web Services menu, press the Up or Down Arrow key to highlight Stock . STEP 2 Press the Select button. STEP 3 In the GET QUOTE field, enter the symbol for the stock you want to track. STEP 4 Press the Select button. The name is added to the list of stocks. STEP 5 To view the stock list, press the Back soft key.
3 Using Your WIP310 Using Web Services Viewing Local Weather Information You can access local weather information by zip code. To get weather information: STEP 1 In the Web Services menu, press the Up or Down Arrow key to highlight Weather. STEP 2 Enter the first zip code for the area weather you want to view. STEP 3 Press the Select button. The screen displays local weather information. The location you entered is added to the list of weather information. Press the Back soft key to view this list.
4 Advanced Functions This chapter describes advanced phone functions. ! CAUTION Do not edit any of the advanced phone settings described in this chapter unless directed to do so by a technical support person from your Internet Telephony Service Provider (ITSP) or your Value Added Reseller (VAR).
4 Advanced Functions Using the Web Interface To enable the web server: STEP 1 In the Home screen, press the Select button to choose Settings. STEP 2 Press the Select button and scroll to navigate to Misc Settings. STEP 3 Press the Select button to see the Misc Settings options. STEP 4 To Enable Web Server, press the Left or Right Arrow key to select ON or OFF. STEP 5 Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes.
4 Advanced Functions Using the Web Interface STEP 4 The Info page of the Wireless-G IP Phone Web Interface displays. You can configure some of your phone settings, such as call forwarding and Do Not Disturb, using the web interface. See the sections on those settings in this guide for more information.
4 Advanced Functions Using Star Codes Using Star Codes The WIP310 supports numerous “star codes: to access phone supplementary services. These codes, which start with *, are entered before dialing a telephone number and provide services. For example, to block caller ID (star code 67), you would dial *67, followed by the telephone number you are calling. Following is a list of supported star codes: Cisco WIP310 User Guide Code Definition 98 Perform a blind call transfer.
4 Advanced Functions Using Star Codes Code Definition 87 Deactivate anonymous call blocking. 78 Activate Do Not Disturb. See Setting Do Not Disturb on Your Phone, page 50. 79 Deactivate Do Not Disturb. 16 Activate Secure Call feature for all calls.* 17 Deactivate Secure Call feature for all calls.* 18 Activate Secure Call feature for a single call.* 19 Deactivate Secure Call feature for a single call.* 96 Page an extension.** 38 Park a call.* 36 Pick up a call at another extension.
4 Advanced Functions Upgrading Your Phone Firmware Upgrading Your Phone Firmware The software on your WIP310 that controls the phone’s features and functions is called firmware. You may be advised by your technical support person to upgrade your firmware if the phone shipped with an older version. ! CAUTION We suggest that you do not upgrade firmware without being told to do so by a technical support person from your ITSP or Value Added Reseller.
4 Advanced Functions Performing a Factory Reset To upgrade your phone firmware using the upgrade utility: STEP 1 Download the Cisco WIP310 Upgrade Utility (see www.linksys.com/wip310 to obtain this software) onto your computer. STEP 2 Turn off your WIP310 and connect it to your computer using the USB cable. STEP 3 Double click the Cisco WIP310 Upgrade Utility and follow the on-screen instructions. When the upgrade is complete, disconnect the phone from your PC and power it on.
4 Advanced Functions Restarting the Phone STEP 4 Press the Up or Down Arrow key to navigate to the setting you want to reset to Factory default settings. STEP 5 Press the Select button (check mark icon) to confirm or press the Cancel soft key to exit without changes. Restarting the Phone Use this option to restart the phone. If you are on an active call, it is disconnected. STEP 1 In the Home screen, press the Select button to choose Settings. STEP 2 Press Select again to enter the Settings menu.
5 Using the WIP310 with the Cisco SPA9000 Voice System This chapter contains information about Cisco SPA9000 Voice System-specific functions of the WIP310. The Cisco SPA9000 Voice System (formerly called the Linksys Voice System) is an Internet telephony phone system for small businesses that provides features such as shared telephone lines, paging, call parking, and hunt groups. If your WIP310 is used in a small business environment, it may be part of a Cisco SPA9000 Voice System.
Using the WIP310 with the Cisco SPA9000 Voice System Using Call Park 5 Picking Up a Call at a Specific Extension To pick up a call ringing at a specific extension: STEP 1 From the Home screen, enter the pickup star code (36) and the extension number of the ringing phone. STEP 2 Press the Call button. Picking Up a Call at an Extension in a Group To pick up a call ringing at an extension in your group of phones: STEP 1 From the Home screen, enter the group pickup star code (37).
Using the WIP310 with the Cisco SPA9000 Voice System Using Paging 5 Retrieving Parked Calls If your phone is part of a Cisco SPA9000 Voice System, you may have this feature. You can “unpark” or retrieve a parked call from your wireless IP phone. To retrieve a parked call if you know the parked line number: STEP 1 Dial *39 and the number of the line on which the call is parked. (For example, *1001.) STEP 2 Press the Call button. The parked call is transferred to your phone.
Using the WIP310 with the Cisco SPA9000 Voice System Using the Corporate Directory 5 Using the Corporate Directory After navigating to Corporate Directory in the Settings menu, press the Select button. The phone looks for the corporate directory. If it finds entries, a list appears. Press the Up or Down Arrow key to navigate to a name. Press the Call button to place the call. (To edit the number before calling, press Options. Edit the number, then press the Call button.
A Where to Go From Here See the following documents for more information relating to the WIP310. Related Documentation • Cisco Wireless-G IP Phone Quick Installation Guide • Cisco SPA and Wireless IP Phone Administration Guide (for administrators) Support Support contact information for this product is available on Cisco.com at the following location: www.cisco.
A Where to Go From Here Warranty Warranty Warranty information that applies to this product is available on Cisco.com at the following location: www.cisco.com/go/smallbiz It is also available on the CD-ROM that ships with this product. End User License Agreement (EULA) Licensing information that applies to this product is available on Cisco.com at the following location: www.cisco.com/go/smallbiz It is also available on the CD-ROM that ships with this product.
B Specifications Model WIP310 Band 2.4Ghz Transmit Power 13 dBm for 802.11g / 15 dBm for 802.11b Radio Range Outdoor up to 100m-300m, Indoor up to 25m-100m Antenna PIFA External Interface One USB Port (1.1 and 2.0), 2.5m Standard 4 Segment Ear Phone Jack Display 1.8 inch TFT, LCD (128 x 160 pixels) 65K Colors, Backlit Memory 32MB NAND Flash + 32MB SDRAM Network Protocols TCP/UDP/IP, IPV4, DHCP Client Wi-Fi Features 802.11v, 802.11g WMM (802.
B Specifications CNG - Comfort Noise Generation VAD - Voice Activity Detection Call Control* Caller ID Call Mute Call Hold / Resume Call Forward (Conditional, Unconditional, Busy or No Answer) Call Transfer (Attended or Blind) Call Waiting Call Blocking Do Not Disturb Shared Line Appearance 3-way Conferencing with local mixing Phone Feature Speaker Phone Button Local Phone Book Dial from Call History SMS (Short Message Service) Web Services (Weather / Stock Quote / Local Search) Selectable Ring Tones K
B Specifications Environmental Handset Dimensions 1.71” x 5.85” x 1” W x H x D (44 x 149 x 25 mm) Weight .24 lbs, 3.88 oz (110 g) Charger Mini USB AC adapter AC100 ~ 240V Input, 5V/1.0A DC Output Power Li-Ion 3.7V 860mAH Battery, AC Adapter ** Certification FCC, CE, IC, Wi-Fi Operating Temp. Humidity 32 to 104°F (0 to 40°C) Storage Temp. -4 to 149°F (-20 to 65°C) Operating 10% to 80% Non-Condensing Storage Humidity 10% to 95% Non-Condensing * Some features may require support by call server.