Datasheet

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Product Number Description
X2 Options
X2-10GB-LR 10GB long-reach (LR) module
X2-10GB-CX4 10GB CX4 module
X2-10GB-LX4 10GB LX4 module
X2-10GB-SR 10GB short-reach (SR) module
X2-10GB-ER 10GB extended-reach (ER) module**
** Available in Q4 2005..
WARRANTY
The warranty for the Cisco Catalyst 4948-10GE is a 1-year limited hardware warranty; it includes hardware replacement with a 10-day turnaround
from receipt of a return materials authorization (RMA).
CISCO TECHNICAL SUPPORT SERVICES
Cisco Technical Support Services help to ensure that your products from Cisco Systems
®
operate efficiently, remain highly available, and benefit
from current system software to assist you in effectively managing your network service while controlling operational costs.
Cisco Technical Support Services (Tables 8 and 9) provide significant benefits that go beyond what is offered under the Cisco warranty policy.
Services available under a Cisco SMARTnet
®
service contract that are not covered under a warranty include the following:
• Latest software updates
• Rapid replacement of hardware in next-day, 4-hour, or 2-hour dispatch options
• Ongoing technical support through Cisco Technical Assistance Center (TAC)
• Registered access to Cisco.com
Table 8. Cisco Technical Support Services-Components
Service Feature Benefits
Software Support
Software support offers maintenance and minor and major updates for licensed feature sets. Downloading new
maintenance releases, patches, or updates of Cisco IOS Software helps to enhance and extend the useful life
of Cisco devices. Through major software updates, it is possible to extend the life of equipment and maximize
application technology investments by:
• Adding new functions that, in many cases, require no additional hardware investment
• Increasing the performance of current functions
• Enhancing network or application availability, reliability, and stability
Cisco TAC Support
With more than 1000 highly trained customer support engineers, 390 CCIE
®
experts, and access to 13,000
research and development engineers, Cisco TAC complements your in-house staff with a high level of
knowledge in data-, voice-, and video-communications networking technology. Its sophisticated call-routing
system quickly routes calls to the correct technology personnel. The Cisco TAC is available 24 hours a day,
365 days a year.