User’s Manual CW-01 Version 0.21 CITIZEN SYSTEMS JAPAN CO.,LTD.
● Concer ni ng Copyri ght The copyr i ght s f or t hi s User ’s Manual are t he pr oper t y of t he CI TI ZEN SYSTEMS J APAN CO. , LTD. Reproduct i on of any or al l of t he cont ent s of t hi s User ’s Manual wi t hout consent of t he company i s a vi ol at i on of copy- ri ght l aw. However, f or non- commerci al , per sonal purposes, you may make one back- up copy. Al so, t he cont ent s of t hi s User ’s Manual are subj ect t o change i n t he f ut ure wi t hout pr i or not i ce.
Introduction Thank you very much for purchasing the CW-01 Dye Sublimation digital printer. This manual explains the handling and operation required to use this printer. Please read this manual well before starting operation and please use the printer correctly. Be sure to read “In order to use safely” (Pg 2-6), and use the printer safely. To use this printer safely ・ Be sure to read this manual before use. After reading, keep it in a safe place, where it can be re-read as needed.
WARNING Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the power off immediately and remove the power cord from the outlet, then consult our service personnel. • Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.
General Warnings 1. Prior to operation, read “To use this printer safety”carefully and observe them. 2. Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. 3. Be careful when moving or carrying the printer. Never try carrying the printer alone. the printer may cause injury or property damage. 4. Do not open the printer during printing. 5.
Warnings for Set-Up 1. Prior to operation, read “To use this printer safety”carefully and observe them. 2. Use care when moving the printer. Never try carrying the printer alone. Dropping it could cause injury or damage to other property. 3. Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater, or any other source of unusually high or low temperature or humidity, or excessive dust. 4.
● Japanese Users Cord set No 5-AB0632-1 (60001080) Parts number Rating Acquired Standard No Plug KP-300 125V 12A JET-1807-43001-1004 Cord VCTF 1.25mm2 3G JET-2178-12009-1003 Connector KS-16A 125V 12A JET-1807-43004-1005 ● American, Canadian Users Cord set No INQ.1417 （60000980） Parts number Rating Acquired Standard No Plug CAT-009 125V 13A UL:E69228 CSA:LL93534 Cord SJT 1.
Regulatory compliance statements American users FCC part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
日本のお客様へ／Japanese Users 電波障害について この装置は、情報処理装置等電波障害自主規制協議会（VCCI ）の基準に基づく クラス B 情報技術装置です。この装置は､家庭環境で使用することを目的としていますが、 この装置がラジオやテレビジョンの受信機に近接して使用されると、受信障害を引き起こす 可能性があります。 取扱説明書に従って正しい取り扱いをして下さい。 VCCI statement This equipment is in the Class B category (information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to standards set by the Voluntary Control Council for interference by information Technology Equipment aimed at preventing radio interference in such res
Table of contents Introduction ･･･････････････････････････････････････････････ To use this printer safely ････････････････････････････････････ General Warnings ･･････････････････････････････････････････ Warnings for Set-Up ････････････････････････････････････････ Table of contents ･･･････････････････････････････････････････ 2 2 4 5 9 Chapter 1 Printer Setup................................................................... 10 1. 2. 3. 4. 5. 6. 7.
Chapter 1 Printer Setup 1. 2. 3. 4. 5. 6. 7. Please check the package contents Names of Components Check the Paper and Ribbon Connect the Power Cable Connect to the Host Computer (PC) Setting the Paper and Ribbon Setting the Trim Tray 10 CITIZEN SYSTEMS J APAN CO.,LTD.
1. Please check the package contents Please check that the printer and all accessories are included in the package. Printer Unit Printer Driver CD Roll Holder assembly L-Spacer Power cord ② ③ ① At the time of installation, please remove the following packing. (1) Head assembly protecting pad. (2) Paper guide protecting pad. (3) Roll holder assembly protecting pad. * Please keep the package box, packing materials for transportation.
2. Names of Components Upper paper guide [Front] Roll Holder assembly LED Print sheet exit Open Button Thermal print head Trim tray Ribbon holder rewind side Front cover Ribbon holder supply side Platen roller Paper guide stopper pin [Back] USB cable port Ventilation [Side] Ventilation Power cable Power switch CAUTION - Please be careful not to hurt yourself or damage anything on the edges of the printer. 12 CITIZEN SYSTEMS J APAN CO.,LTD.
3. Check the Paper and Ribbon Paper L-Size, 2L-Size 127mm Type Post Card, A5 Wide Size 152 mm L-Size 2L-Size Post Card, A5 Wide Size Ribbon i-Media Type Post Card, A5 Wide Size 159 ㎜ L-Size, 2L-Size 134mm L-Size, 2L-Size Post Card, A5 Wide Size 13 CITIZEN SYSTEMS J APAN CO.,LTD.
4. Connect the Power Cable 1. Please confirm that the power switch is turned OFF. 2. Insert the power supply cable to the printer’s power supply inlet. 3. Plug the power supply cable into a wall socket. Power supply inlet Power switch CAUTION - Please use the power cable attached with the printer, and be sure to ground the grounding line of the plug. 5. Connect to the Host Computer (PC) 1. Please confirm that the power switches of the printer and PC are turned OFF. 2.
6. Setting the Paper and Ribbon 1. Open the front cover by pressing the open button. Open button * When the front cover is opened for the first time, please take out the protective pads. 2. Put the paper on the roll holder assembly. For L-size and 2L-size, use the L-spacer. L-size, 2L-size Post Card, A5 wide size L-spacer, Roll holder assembly Roll holder assembly Please set paper on roll holder assembly as for L-Size, 2L-Size.
3. Set the paper into the printer. * Please confirm that the paper holder shaft is set firmly in the guide on the printer. Otherwise, the paper may jam. Fit the paper to the proper position for each size, and insert it in the direction of the arrow until the buzzer makes beeping sound. (Approx. to the dotted line) The LED indicator should change from blinking Red to blinking Blue & Red Please make sure that the paper is set straight.
4. Set the ribbon in the printer * Paying attention to the ribbon surface for front & back, set the supply and uptake ribbon reels as shown below. * Remove any ribbon slack by turning the ribbon uptake side in the direction of the arrow approx. 5 times. The front side of the printer front is for ribbon supply, and the back side is for ribbon uptake. Ribbon uptake side (RED) Please set the reels as shown by color. Ribbon supply side (BLUE) Ribbon winding direction 5. Close the front cover.
7. Setting the Trim Tray Trimmed excess from the prints are collected in the trim tray. Please be sure to remove the scraps from the box whenever the paper media is change. If the box is too full, the paper may get jammed. Hook Magnet * Please set the box by hanging it on the hook as shown above. CAUTION - Please do not operate the printer with the trim tray removed.
Chapter 2 Trouble Shooting 1. 2. 3. 4. Error Indication If Paper is jammed If Ribbon is cut If power was shut off during printing 19 CITIZEN SYSTEMS J APAN CO.,LTD.
1. Error Indication LED display for printer status. Status LED Indication Solutions Online ━━━━━━━━━━ Printer ready Front Cover Open ━━━━━━━━━━ Please close front cover (No Paper) ━━━━━ Please reset the paper correctly Please set new paper *2 Please set new ribbon *2 Paper End ━━━━ ━ ━ Ribbon End ━━━━ ━ ━ ━ *1 *1 When the paper is properly set into position, the buzzer will beep twice, and the lamp will blink blue and red. *2 Please change the paper and ribbon at the same time.
2. If Paper is jammed 1. Open the front cover by pressing the open button. 2. With scissors, evenly cut off any partially printed paper, or paper with wrinkles, etc. Then reset the paper. If wrinkles or printed paper are not removed, the paper may jam again. * When pulling out paper, please pull slowly. Too much power may damage the printer.
3. If Ribbon is cut 1. Open the front cover by pressing the open button. 2. Remove any incomplete prints. If the next image is printed over the previous image, the ribbon may stick, and it may cause the paper to jam. 3. Attach the ribbon ends with cellophane tape. 4. Set the ribbon in the printer. 5. Then turn the reel on the uptake side several times until the cellophane tape disappears. Attach with cellophane tape 4.
Chapter 3 Maintenance 1. Cleaning the Platen Roller 2. Cleaning the Thermal Print Head 3. Cleaning the Filter 23 CITIZEN SYSTEMS J APAN CO.,LTD.
1. Cleaning the Platen Roller Please wipe off any powder, scraps, adhesives, etc, from the ribbon and/or paper which are on the platen roller, using ethyl alcohol and a soft cloth. Note: Only use ethyl alcohol. resin. Never use benzene, thinner etc, since they may permeate the * If any impressions appear regularly in the same place on the prints, or if there are marks on the back (white side) in the same place on the prints, please clean the platen roller.
3. Cleaning the Filter * Please clean the filter and bottom of the printer regularly. 1. Open the front cover by pressing the open button. Fan motor 2. Remove the filter cover. Filter Filter cover 3. Clean the filter with a brush or vacuum. Also clean the bottom of the printer around the fan motor. (Dust might accumulate on the paper and affect the print quality adversely) Note: If the filter is washed using water, make sure the filter is thoroughly dried before replacing it.
Appendix 1. Specifications Item Specifications Type Number CW01-H01 Maker CITIZEN Print Technology Dye Sublimation Resolution 334dpi & 600dpi Gray Scale Yellow, Magenta, Cyan 256 steps each Interface USB2.0 (Max. 480Mbps) SYSTEMS JAPAN CO.,LTD. Buffer size for A5 Wide Size x 2 images Paper Roll paper, Coreless Ribbon YMC + Overcoat General Specification Dimensions 322W × 366D × 335H mm Weight 24Kg (Printer hardware only) Power AC100V – 240V Consumption 100V 3.
