USER'S MANUAL Thermal Transfer Bar Code Printer CLP-7201e CLP-7202e
Before Operation FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Before Operation EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Before Operation Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product. 6.
Before Operation Notice 1. Before use, be sure to read this manual. And keep it handy for reference when needed. 2. The contents of this manual may change without prior notice. 3. Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited. 4. We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints. 5.
Before Operation 5
Before Operation 6
Before Operation General Precautions 1. Prior to operation, read the safety instructions carefully and observe them. 2. Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. 3. Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage. 4. Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could slam shut, possibly causing injury. 5.
Before Operation Precautions When Installing the Printer 1. Prior to operation, read the safety instructions carefully and observe them. 2. Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust. 3. Do not place the printer where chemical reactions occur, such as in a laboratory. 4. Do not place the printer where air is mixed with salt or gas. 5.
Before Operation Contents Before Operation FCC Compliance Statement for American Users----------------------------------------------1 Compliance Statement for European Users ----------------------------------------------------1 EMI Compliance Statement for Canadian Users ----------------------------------------------2 Important Safety Instructions -----------------------------------------------------------------------3 Notice ---------------------------------------------------------------------------------
Before Operation Contents Chapter 3 1 2 3 4 5 6 Media and Ribbon Kinds of Approved Media-------------------------------------------------------------------- 38 Configuration of Approved Media (When Using Front Sensors)------------------- 39 Configuration of Approved Media (When Using Adjustable Sensor)-------------- 40 Media Setting----------------------------------------------------------------------------------- 41 Kinds of Approved Ribbons ---------------------------------------------------------------
Before Operation Main Features Optimum ribbon tension The Active Ribbon Control & Positioning technology used in this printer gives improved print quality with a wide range of media and ribbon combinations. ARCP is designed to eliminate ribbon wrinkling and slippage. Thus print registration and positioning especially with small labels are improved. When a ribbon is initially installed, the source ribbon spool is considerably larger than the destination spool.
Before Operation Model Description The following two models are available. The main different points between the two models are shown below.
Chapter 1 Chapter 1 Setup 1 Confirmation of Carton Contents 2 Part Names and Functions 3 Connection to Power 4 Connection to a Computer 13 Setup
Chapter 1 1 Setup Confirmation of Carton Contents 1 Confirmation of Carton Contents Check that the following accessories are included with the printer in the carton. The empty carton and packing materials should be stored for future shipping of the printer. CAUTION • Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton.
Chapter 1 2 Setup Part Names and Functions 2 Part Names and Functions Front view (8) Open lever To swing the printhead out of the way when loading the media or cleaning the printhead. (See Chapter 3.) (1) Cover Opens to allow loading of the media and ribbon. (2) Control panel To set the printer configuration settings. (See Chapter 2.) (9) Printhead pressure adjustment knob (See Chapter 4.) (10) Open guide Holds down the media.
Chapter 1 2 Setup Part Names and Functions Side view (1) Adjust-screw To change the ribbon tension setting on the winding side. (See Chapter 4.) (2) Rear tension knob To change the ribbon tension setting on the feeding side. (See Chapter 4.) Rear view (1) Serial interface connector To connect the serial interface cable. (2) USB interface connector To connect the USB interface cable. (3) Parallel interface connector To connect the parallel interface cable. (4) Power switch To turn on or off the power.
Chapter 1 2 Part Names and Functions Control panel (5) STOP key Stops the printer operating. (1) LCD Displays the current printer status, configuration settings, or an error message. (2) LEDs One LED is the power indicator and the other the error indicator. (3) PAUSE key Temporarily pauses printing. (6) Media gap adjustment control To adjust the media gap sensor sensitivity. (7) Black mark adjustment control To adjust the black mark sensor sensitivity.
Chapter 1 3 Setup Connection to Power 3 Connection to Power 1. Check that the power switch to the printer is turned OFF. 2. Connect the connector of the power cord to the power inlet on the printer. 3. Insert the plug of the power cord in the AC outlet. CAUTION • Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.
Chapter 1 4 Connection to a Computer 4 Connection to a Computer An interface cable is necessary to connect the printer to a computer. To connect the cable, proceed as follows: 1. Turn OFF both power switches of the printer and the computer. 2. Connect the connector of one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws. 3.
Chapter 1 Setup 20
Chapter 2 Chapter 2 Printer Operation 1 Power On/Off 2 Normal Operating Mode 3 Printer Configuration Setting Mode 4 Self-Test Mode & Hex Dump Mode 5 System Maintenance Mode 6 Returning to Factory Setting 21 Printer Operation
Chapter 2 1 Printer Operation Power On/Off 1 Power On/Off Turning on the power 1. Turn on the power switch on the back of the printer. 2. The green LED is lit. Check that the LCD screen displays 'On Line.
Chapter 2 Printer Operation 1 Turning off the power 1. Turn off the power switch on the back of the printer. 2. The green LED goes off and any message on the LCD screen disappears.
Chapter 2 2 Printer Operation Normal Operating Mode 2 Normal Operating Mode When the power is turned on, the printer enters the normal operating mode, which allows normal printing. The control key functions are as follows: STOP key With this key, the operator can stop and cancel the current print job. Pressing the STOP key during printing stops the printing immediately. Pressing it again cancels the print job. FEED key Advance to the top of the next label.
Chapter 2 3 Printer Operation Printer Configuration Setting Mode 3 Printer Configuration Setting Mode In this menu, the print mode, the 'after printing function' such as cutting or peeling, media sensor selection and print quality settings such as print speed or density are configured. Control key functions are shown below. The printer configuration settings are stored in memory so they are maintained even after the power is turned off. Example: Changing the media gap sensor to the black mark sensor 1.
Chapter 2 3 Printer Operation Printer Configuration Setting Mode 3. Change the media gap sensor to the black mark sensor with the FEED key. 4. Return to normal operating mode with the STOP key.
Chapter 2 3 Display Indications 27 Printer Operation Printer Configuration Setting Mode
Chapter 2 3 Printer Operation Printer Configuration Setting Mode List of Mode Items Note: When the printer is switched off and on, the initial values for these menu items selected by the printer configuration setting mode will be retrieved from the flash memory.
Chapter 2 3 Printer Operation Printer Configuration Setting Mode Notes when setting print start position and media stop position • When the "AfterPnt" menu item is set to "AutoCut", the relation between print start position and media stop position should be set to [(O ( (f]. If the value is set so that [(O < (f], the media may be out of platen. • If the absolute value to O value is larger than the absolute value to f value as the set value of [(O] increases, the media stop position may change.
Chapter 2 4 Printer Operation Self-Test Mode & Hex Dump Mode 4 Self-Test Mode & Hex Dump Mode In this mode, self-test printing is performed, and you can check the current printer configuration settings and print quality. After loading the media and ribbon, operate the printer in the following way: 1. Turn ON the power switch while pressing and holding the FEED key.
Chapter 2 4 Printer Operation Self-Test Mode & Hex Dump Mode Check the following items in the self-test mode.
Chapter 2 5 Printer Operation System Maintenance Mode 5 System Maintenance Mode In system maintenance mode, the communication, adjustable sensor ON/OFF and sensor voltage selections are set up. The printer configuration settings are stored in memory so they are maintained even after the power is turned off. Control key functions are shown in the following: Example: Setting the black mark sensor voltage 1.
Chapter 2 5 Printer Operation System Maintenance Mode 3. Change the media gap sensor voltage to the black mark sensor voltage with the FEED key pressed. 4. Return to normal operating mode with the STOP key pressed.
Chapter 2 5 Printer Operation System Maintenance Mode List of Mode Items Note: When the printer is switched off and on, the initial values for these menu items selected by the system maintenance mode will be retrieved from the flash memory.
Chapter 2 6 Printer Operation Returning to Factory Setting 6 Returning to Factory Setting To return all the contents already made in the printer configuration setting mode or system maintenance mode to the factory setting, proceed as follows: First turn OFF the power switch, then press and hold the PAUSE, FEED and STOP keys simultaneously and at the same time turn ON the power switch, and continue holding down those keys.
Chapter 2 Printer Operation 36
Chapter 3 Chapter 3 Media and Ribbon 1 Kinds of Approved Media 2 Configuration of Approved Media (When Using Front Sensors) 3 Configuration of Approved Media (When Using Adjustable Sensor) 4 Media Setting 5 Kinds of Approved Ribbons 6 Ribbon Setting 37 Media and Ribbon
Chapter 3 1 Media and Ribbon Kinds of Approved Media 1 Kinds of Approved Media 38
Chapter 3 2 Media and Ribbon Configuration of Approved Media (When Using Front Sensors) 2 Configuration of Approved Media (When Using Front Sensors) The front sensors consist of the transparent and reflective type photosensors that detect the position of the labels or tags: Transparent type photosensor: Detects gaps between labels and notches of tags. Reflective type photosensor: Detects black marks. Note: Make sure that the adjustable sensor is set to 'AJSensOF.' (See Chapter 2.
Chapter 3 3 Media and Ribbon Configuration of Approved Media (When Using Adjustable Sensor) 3 Configuration of Approved Media (When Using Adjustable Sensor) The adjustable sensor is the standard for CLP-7201e but it is the optional for CLP-7202e. Make sure that the adjustable sensor is set to 'AJSensON.' (See Chapter 2.
Chapter 3 Media and Ribbon 4 Media Setting 4 Media Setting The printer is designed to easily load media. Open the printer cover and set media in the following: 1. Push down the open lever to open the printhead. 2. Push down the open guide lever to lift the open guide up. 3. Insert the roll holder with the roll guide in the core of roll media. Load this onto the media holder and push against the left side wall and secure roll media.
Chapter 3 4 Media and Ribbon Media Setting 4. (1) Push media against the fixed media guide on the left side. (2) Guide media positively with the movable media guide. (3) Align the left top edge of media with the notch of the tearing plate. 5. Holding media so as to ensure it cannot skew, push down the open guide to close it. 6. Push down the green part of the push button to close the printer mechanism; at this time, continue pushing until it clicks closed.
Chapter 3 5 5 Kinds of Approved Ribbons 43 Media and Ribbon Kinds of Approved Ribbons
Chapter 3 6 Media and Ribbon Ribbon Setting 6 Ribbon Setting This printer is designed for easy ribbon loading. Open the printer cover and install the ribbon as follows: 1. Push down the open lever to open the printhead. 2. Insert the ribbon shaft in the core of ribbon so that it is in its deepest position. 3. Set the ribbon holder on the transfer mechanism. 4. Pull the ribbon from under the transfer mechanism to the ribbon winding side.
Chapter 3 Media and Ribbon 6 Ribbon Setting 5. Wind the ribbon being pulled out around the ribbon holder and fix it to the core with adhesive tape. Set the ribbon holder on the transfer mechanism. Then turn its knob in the direction of arrow to remove the slack or wrinkle of the ribbon. Also any slack or wrinkle of the ribbon must be removed from the bottom of the transfer mechanism. 6. Push down the green part of the push button to close the printer mechanism until it clicks.
Chapter 3 Media and Ribbon 46
Chapter 4 Chapter 4 Printer Adjustments 1 Use of Media Other Than the Recommended (Printhead Offset Adjustments - Media Thickness Adjustments) 2 Use of Narrow Media/Ribbons (Printhead Pressure Adjustments) 3 Use of Narrow Media/Ribbons (Ribbon Tension Adjustments) 4 Adjustable Sensor (For CLP-7201e) 5 Cleaning 47 Printer Adjustments
Chapter 4 1 Printer Adjustments Use of Media Other Than the Recommended (Printhead Offset Adjustments - Media Thickness Adjustments) 1 Use of Media Other Than the Recommended (Printhead Offset Adjustments - Media Thickness Adjustments) The printer is already factory-set to the requirements of proper print quality while using the recommended labels.
Chapter 4 2 Printer Adjustments Use of Narrow Media/Ribbons (Printhead Pressure Adjustments) 2 Use of Narrow Media/Ribbons (Printhead Pressure Adjustments) The printer is already factory-set to the value of media width: 112 mm (4.4 in). When you use narrow media, adjust the printhead pressure in the following: 1. Looking in at the check window on the upper frame, align the mark (the left end of white plastic) with the width of media by turning the printhead pressure adjustment knob.
Chapter 4 3 Printer Adjustments Use of Narrow Media/Ribbons (Ribbon Tension Adjustments) 3 Use of Narrow Media/Ribbons (Ribbon Tension Adjustments) Ribbon tension of this printer is already adjusted to the recommended ink ribbon and media. Ribbon and media, however, may slip due to imperfect combination of ink ribbon and media, where a message 'RibonOut' will be shown on the LCD display.
Chapter 4 3 (2) Easy-to-slip ribbon and media If a message 'RibonOut' is shown, set the mark on the feeding section to LOW by turning the adjust-knob. (3) Especially-easy-to-slip ribbon and media If a message 'RibonOut' is still shown, although Step (2) has been performed, set the mark on the feeding section to SUPER LOW by turning the adjust-knob. (4) When ribbon is broken during printing Ribbon may be broken if it is narrow in width and printhead heat temperature is high.
Chapter 4 4 Printer Adjustments Adjustable Sensor (For CLP-7201e) 4 Adjustable Sensor (For CLP-7201e) Note: The adjustable sensor is optional for CLP-7202e. Operating procedure 1. Measure your required detection position beforehand, using the scale on the upper guide rail. Move the adjustable sensor to the required detection position by tuning the adjustable knob; it is useful to align the mark (yellow) on the top of the adjustable sensor with the scale showing the required detection position.
Chapter 4 Printer Adjustments 5 Cleaning 5 Cleaning Wipe off any foreign matter such as ribbon or media dust, dirt and adhesive substances built up around the printhead, ribbon guide roller, platen etc with the accessory thermal head cleaner or a soft cloth soaked in ethyl alcohol. It is particularly important to clean the printhead after printing on thermal media for long periods, which will guarantee the print quality and extend the life of the printhead.
Chapter 4 Printer Adjustments 54
Chapter 5 Chapter 5 Troubleshooting 1 Error Messages 2 Power Troubleshooting 3 Media Feed Troubleshooting 4 Ribbon Feed Troubleshooting 5 Print Troubleshooting 6 Interface Troubleshooting 55 Troubleshooting
Chapter 5 1 Troubleshooting Error Messages 1 Error Messages When there is a problem with the printer: - A buzzer sounds. - The error indicator lights up. - An error message is shown on the LCD screen. Errors and corrective actions are shown below.
Chapter 5 1 2 Errors and corrective actions 57 Troubleshooting Error Messages
Chapter 5 1 Troubleshooting Error Messages 58
59 Chapter 5 Troubleshooting 1 Error Messages
Chapter 5 2 Troubleshooting Power Troubleshooting 2 Power Troubleshooting 60
Chapter 5 3 3 Media Feed Troubleshooting 61 Troubleshooting Media Feed Troubleshooting
Chapter 5 4 Troubleshooting Ribbon Feed Troubleshooting 4 Ribbon Feed Troubleshooting 62
Chapter 5 5 5 Print Troubleshooting 63 Troubleshooting Print Troubleshooting
Chapter 5 6 Troubleshooting Interface Troubleshooting 6 Interface Troubleshooting 64
Appendixes Appendixes 1 Options 2 Specifications 65
Appendixes 1 Options 1 Options z Factory and dealer (reseller) options 66
Appendixes 1 Options z User options Note: Some versions of this printer have flash memory installed on the main PCB as standard. You may not need to use a PCMCIA card in this case. Please contact the dealer from where you purchased the printer for further details. Installation 1. Turn OFF the power switch of the printer. 2. Remove the PCMCIA memory card cover at the bottom of the printer (see figure). 3. Insert the memory card. 4. Replace the PCMCIA memory card cover.
Appendixes 2 Specifications 2 Specifications z Main Specifications 68
Appendixes 2 69 Specifications
Appendixes 2 Specifications 70
Appendixes 2 Specifications z Interfaces The printer is connected to a computer and prints labels according to the command from the computer. Two systems of interface connection to a computer are shown below. 1. Serial interface: RS-232C 2.
Appendixes 2 Specifications 3. USB Interface USB Interface Specifications USB1.1 4. RS-232C loopback test After connector wiring as shown in the figure, place the printer into self-test mode. The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed.
Appendixes 2 Specifications 5. RS-232C protocol (1) X-ON/X-OFF system (see figure) This is a control system in which the data transmitting request signal (X-ON (11H) code) and the data transmitting stop signal (X-OFF (13H) code) are output. Requirements of output of X-ON code: • When the power is switched to ON. • When the receive buffer has less than 2K bytes available, the X-OFF code is output, and the receive buffer has at least 4K bytes available.
Appendixes 2 Specifications 6. Interface pin assignment The serial and parallel pin assignment tables are shown below.
Appendixes 2 Parallel interface pin assignment table 75 Specifications
Appendixes 2 Specifications z Example of Connection to a Computer When RS-232C is used: (IBM PC compatible) Communication control: XON/XOFF or CTS/DTR 76
Appendixes 2 Specifications z Tear-Off Function The tear-off function eliminates the waste of labels when tearing manually. It allows media to automatically advance to the tear position after printing. When this function is turned on, media will be fed to the manual tear position after printing. The printer will feed back media to the start print position when the next print job is sent. If data is transmitted continuously from the computer, the tear-off function will be suppressed to increase throughput.
Appendixes 2 Specifications 2. Tear-off when printing • If set, the tear-off feature will start if no data is transmitted from the computer after printing. If data is transmitted continuously from the computer, the tear-off function will be suppressed. Tear-off is only performed for the final label of each batch processing. (The tear-off is not performed until the specified number of print sheets is completed.
Appendixes 2 Specifications 3. Tear-off when feeding • Media are fed to the tear position. • When the manual tearing is needed, tear the label at this time. • Perform next feeding or label printing. If the Feed key is pressed or next print data is transmitted from the computer, the printer will feed back media to the previous print completed position and resume feeding or printing.
Appendixes 2 Specifications z Cut Position Adjustments • The cut position can be specified with the 'fnnn' of the system-level commands. When the tear-off function is turned on, the following initialization value is set in the printer. Initialization value: fnnn = f735 (73.5 mm) The values higher or lower will increase or decrease the amount of feed in the tear-off. • Parameter initialization values Initialization values of print and feed positions by each operating mode are described below.
Citizen America Corporation 831 S. Douglas Street, Suite 121 El Segundo, CA 90245 Tel: (310) 643-9825 U.S.A. Citizen Systems Europe GmbH http://www.citizen-europe.com Mettinger Strasse 11 Park House 73728 Esslingen 643-651 Staines Road, Feltham Germany Middlesex, TW14 8PA United Kingdom Japan CBM Corporation CBM Bldg.
