Citizen 5-year warranty

United States Five Year Limited Warranty
Valid for purchases made only in the United States, Canada and Caribbean From Citizen Watch Company
of America Authorized Retailers as well as Citizen Watch Company of America Authorized Duty Free
and Military Dealers.
Citizen Watch Company of America, Inc. ("COA"), with U.S. Service Headquarters at 1000 W. 190th
street, Torrance, CA 90502 warrants this watch (except the power cell, case and its components [including
crystal, stem, crown], bracelet and its components [including clasp, links, pins, screws], strap and its
components or any accessories) to be free of defects in material and workmanship and to meet the
timekeeping accuracy specification in the instructions for a period of five (5) years from the date of
original retail purchase in the United States, Canada, Caribbean, Duty Free, and Military Exchange
CITIZEN Watch Retailers authorized by COA.
The Five Year Limited Warranty will be honored only by Service Centers in the United States, Canada,
and the Caribbean. Service Centers located in other parts of the world will only provide warranty service
for the first year.
If the watch exhibits a defect through normal use, COA will at its option, either regulate, adjust, repair or
replace the movement, as necessary within a reasonable time after the watch is returned during the
warranty period (a) if in person to the nearest United States Service Center (listed on pages 18 and 19 in
the warranty booklet) or (b) by insured mail or other insured carrier to the U .S. Service Headquarters in
Torrance or Canada Service Headquarters in Markham, Ontario.
All transportation costs including, but not limited to, postage, insurance and packing materials incurred in
presenting or sending the watch to the service facility are the responsibility of the party presenting or
sending the timepiece to one of the Authorized Service Centers listed in the back of this booklet. If
sending the watch, do not include any packaging you wish returned as all shipping materials are discarded
upon receipt.
As a condition to any warranty service obligation, the Warranty Certificate with all the case and serial
numbers as well as the date of purchase filled in by the Authorized United States, Caribbean or Military
retailer from whom the watch was purchased must accompany the watch when presented for warranty
service. Any photocopies or original warranty certificates that appear to have been altered will not be
honored.
What The Five Year Warranty Does Not Cover
(a) Damage, accidental or otherwise, to the watch while in the possession of a consumer not caused by a
defect in material or workmanship.
(b) Damage caused by accident, misuse, tampering with or failure to follow the care and special handling
provisions in the Instructions.
(c) Damage and/or scratches to the finish of the case, crystal, bracelet, strap or other components caused
by wear or accident.
(d) Moisture damage to a watch not marked 'water resistant' on the case back or damage from moisture in