MOBILE THERMAL PRINTER MODEL CMP-10 CMP-10BT User’s Manual
Declaration of Conformity This printer conforms to the following Standards: Low Voltage Directive (2006/95/EC) and EMC Directive (2004/108/EC) LVD : EN60950 EMC : EN55022 EN61000-3-2 EN61000-3-3 EN55024 Class B R&TTE: EN300328 This declaration is applied only for 230V model.
GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means is prohibited without permission from CITIZEN SYSTEMS.
SAFETY PRECAUTIONS About Pictogram Precautions and notices necessary to follow for preventing hazards to the user or other person or their properties are defined as shown below. Hazards and degrees of damage that may be caused by ignoring the instructions are categorized as shown below. Please be familiar with the content of these definitions before reading this manual. Danger Indicates the case that may result in death or serious injury.
Precautions in Handling Printer WARNING ● If the product is kept in use under abnormal condition such as generation of heat, smoke, or abnormal odor, a fire may occur. Immediately turn the printer power off, and contact our service agent. ● If any foreign matter (metal tip, water, liquid) enters the product, immediately turn the printer power OFF, and contact our service agent. Ignoring this instruction may result in a fire. CAUTION ● Do not place the printer on a shaky table or other unbalanced place.
Precautions on Using Printer WARNING ● Do not touch the print head or paper cutter while replacing print paper. Heated print head may cause burn. The cutter may cause injury to the hand. CAUTION ● Use of print paper other than specified may result in not only deteriorated print quality but shortened life of print head (printing portion). ● Do not tap or rub the print head with edged or hard material. ● When dew condensation is present on the print head, dry it completely before printing.
Precautions on Using Battery DANGER ● Entering battery liquid may result in loss of eyesight. Immediately wash eyes with fresh water and get medical care. ● Keep the following in mind when handling battery. Otherwise, liquid leakage, heat generation, and explosion may result. • Do not throw battery into fire or do not apply heat. • Do not peel or scratch the external tube. • Soldering is prohibited. • Do not give strong shock to battery or throw it away.
CAUTION ● Do not dip battery in water or sea water. Wet battery may generate heat or may be subject to corrosion. ● Do not use or leave battery at high temperature. Using or leaving battery in a place of high temperature may result in liquid leakage, deteriorated performance, or shortened lifetime. ● Keep battery beyond the reach of a baby or child. Pay attention not to let a child take out the battery. ● If the battery is used for the first time, be sure to charge it completely before use.
Precautions on Using Thermal Paper (Print Paper) CAUTION ● Print density may change with the kind of print paper. Print density is adjusted by the Print Density Set command in Command Reference. For details, refer to Command Reference (Separate sheets). ● Observe the following when using thermal paper. Thermal paper is not resistant to discoloration, deterioration in quality, and thin printing. • Do not let printed thermal paper exposed to light for a long time.
Precautions on Using Special Serial Cable WARNING ● With one side of the connector connected to this product, do not touch the metal part of the other connector. CAUTION ● Static electricity may cause breakdown of internal circuit of this product. ● Do not leave this product with a cable wound around it for a long time. Disconnection or discoloration may result. ● Plugging and unplugging the contactor shall be done securely in the correct direction.
THE TABLE OF CONTENTS 1. INTRODUCTION ............................................................ 11 1.1 Features .......................................................................... 11 1.2 Included and Optional Accessories .............................. 12 1.3 Type Classification ......................................................... 12 2. GENERAL SPECIFICATIONS ........................................ 13 3. EXPLANATION OF PRINTER PARTS ............................ 16 3.1 3.2 3.3 3.4 3.5 3.
6. LIST OF COMMANDS................................................... 31 7. MAINTENANCE AND SERVICE .................................... 33 8. APPENDIX HANDLING BELT CLIP KIT ............................................ 34 8.1 How to Mount Belt Clip ................................................. 34 8.2 Mounting Rubber Feet ...................................................
1. INTRODUCTION CMP-10 is a compact, full featured portable line thermal printer, which can be used in a large variety of job environments ranging from doorto-door sales through small and mid-sized catering establishments, car-rentals, parking lots, field services to on-board sales on land, sea and air. IrDA/Bluetooth communication with a PDA or similar device is useful for business activities at the point of sale or service.
1.2 Included and Optional Accessories When unpacking the package, confirm the availability of: ● Printer unit: ● Sample paper roll: ● AC adapter: ● User’s manual: 1 piece 1 roll 1 piece 1 copy E (European) model ● Belt clip kit 1 set (Belt clip, 2 × screws, 2 × rubber feet) Please refer to the Appendix for how to mount belt clip and rubber feet. Optional Accessory for European model: Serial Cable CA10-01 U (North America) model ● Serial Cable CA10-01 1.
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Feature Bluetooth interface (CMP-10BT only) Parameters Transfer method: Bluetooth 1.2 compliant Frequency: 2.4 GHz Modulation method: FH method (Frequency hopping spectrum diffusion method) Hypothetical interference distance: 10 m Transfer rate: 723.2k/57.6k bps (Transfer rate between Bluetooth module only) The communication speed between Bluetooth and the printer is 115.2kbps.
Feature Power supply monitoring Parameters Auto Power OFF (programmable - from 1 to 60 min.) Low battery monitoring included. AC adapter Model: 10AD-JU (for Japan, USA, and Canada) 10AD-E (Europe) Input voltage 90 V - 264 V AC Output voltage 9.0 V DC 1.
3. EXPLANATION OF PRINTER PARTS (8) (3) (9) (1) (5) (4) (7) (2) (6) 3.1 LED Indicators (1) Charge LED RED on: Battery is charging GREEN on: Battery is Fully charged (2) Power (Error) LED GREEN on: Lights when printer is powered ON. RED/GREEN blinks fast: No paper or cover open. RED/GREEN blinks slow: Print head is overheated or macro is in process and awaiting LF switch operation. Red on: Lights red under the following condition.
3.2 Communication Port and Switch (3) IrDA interface unit Receives data from host and transmits printer status. For communication with IrDA communication, refer to 4.3. (4) Serial port For serial cable (option) connection to host. For the method of communication with cable and connecting cable, refer to 4.4. (5) Power switch (ON/OFF) Press and hold the Power switch for 1 second to turn the printer power ON.
3.3 Inside of Paper Cover (10) (11) (10) Paper feed roller Feeds paper through the printing mechanism. (11) Printing (thermal) head Records print data on the thermal paper. 3.4 Buzzer The built-in buzzer sounds in the following cases.
3.5 Bottom Surface and Battery Cover (12) (14) (13) (12) Belt clip Attaches to the printer on your belt. (Not installed at the time of shipment. To use the belt clip, please install the belt clip by yourself.) (13) Strap holder Metals for holding a strap. (The strap shall be prepared by the user.) (14) Groove for rubber foot If you want to use rubber feet for stationary use, attach rubber feet here.
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4. OPERATION 4.1 Replacing the Paper Roll Press Cover Open switch (1). Open Paper Cover (2). Place the new paper roll as shown on illustration and pull out enough paper to reach the control panel of the printer (3). Close the Paper Cover. If data to be printed still exists, press the LF switch to resume printing. (2) (3) (1) CAUTION! Be sure to use specified thermal paper rolls! Make sure that the paper is correctly placed.
4.2 Method of Charging If any of the following conditions occur, charging the battery is required. • “Low Battery” is printed. • The buzzer sounds 3 times. To charge the battery, plug the connector of the AC adapter to the DC jack of the printer and the AC adapter to the AC outlet. The charge LED lights red. If the LED changes to green, charging has completed. In case of a trouble while charging the battery, the charge is suspended with blinking of charge LED in red.
4.3 Communication by IrDA For IrDA communication, DIP switch setting needs to be set for IrDA. Set the infrared port of the device to face straight to the printer’s infrared port. Communication is available in the range of 15° up, down, left, and right. Avoid blocking between the printer and the device to be connected. Otherwise, data may not be sent correctly. Max.
4.4 Communication Via Serial Port (Cable) For communication via serial (RS-232C) interface, use Citizen CA10-01 serial cable. When the printer is OFF, open the serial port rubber cover and while holding the connector with the “PUSH” sign facing upward, gently insert the connector into the serial port. Connect the other end of the cable to the device to be connected. To disconnect serial cable from the printer firmly press “PUSH” sign on the connector and remove it from the serial port.
4.5 Communication by Bluetooth For the Bluetooth communication, it is necessary to choose CMP-10BT and set the DIP switches for Bluetooth. As built-in Bluetooth module supports Serial Port Profile, host machine needs to communicate with CMP-10BT based on serial port profile. Please refer to the software manual of the host machine for the details. When CMP-10BT connects through the Bluetooth interface, the host machine may require a pin code.
4.7 DIP Switch Setting Either Bluetooth or IrDA function of CMP-10BT have to be chosen by DIP switches. DIP switches are located under the battery. Function allocation of DIP switch is as follows. Bluetooth IrDA No. 1 ON No. 2 ON ON OFF OFF ON OFF OFF * * Default setting of CMP-10BT There are no “No. 1”, “No. 2”, “ON” or “OFF” signs on actual case like the above drawing. Standard CMP-10 does not have Bluetooth function and has no DIP switches.
4.8 Setup menu function (Firmware after Ver 2.20EN) Make sure the printer power is off. Press ON/OFF switch and keep pressed for about 5 seconds until .LED is changed to red and leave the switch. Then buzzer beeps and printer prints current setting and goes to setup menu as follows.
The list of choice in the setup menu Top question items (Bold items is default value.
5. FUNCTION 5.1 Auto Power OFF Power is automatically cut off after a specified period of time, during which no command is sent to the printer and the LF switch has not been pressed. The default setting of this time duration is 10 minutes, however, the period can be custom set by the user with a special command to the printer. (see Command Reference List) The behavior of the printer at the operation of Auto Power OFF is the same as that when power is turned OFF by the Power switch. 5.
5.4 Monitoring the Print Head Overheating If the temperature exceeds 65°C for some reason, the printer automatically stops printing with Power LED indication of “Error” to protect the print head. If the head temperature returns to 60°C or below, the printer is ready for printing. 5.5 Self Testing and Internal Settings ● Keep the LF switch pressed down. ● Press the ON/OFF switch down. ● Release the ON/OFF switch. ● Release the LF switch.
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ESC a Aligning the characters 35 ESC c5 Enabling/Disabling Panel Switches 36 ESC d Printing and Feeding the paper by n lines 37 ESC v Transmitting the printer status 38 ESC x Selecting the time interval for automatically switching Off the printer 39 ESC { Specifying/Canceling the Inverted Characters 40 GS ) Setting of printer flags * 41 GS * Defining the Download Bit Image (LOGO) * 42 GS / Printing the Download, Bit Image 43 GS : Starting/Ending Macro Definition 44 GS H
7. MAINTENANCE AND SERVICE For the information on maintenance and service, please contact our dealer.
8. APPENDIX HANDLING BELT CLIP KIT This kit consists of a belt clip, two screws, and two rubber feet. 8.1 How to Mount Belt Clip Mount the belt clip in the square frame using the two screws supplied. The direction of the belt clip should be as per the drawing below. Note: Do not use screws without mounting the belt clip. The screws when mounted alone reach too deep and may come in contact with the internal circuit board and cause a failure. 8.
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