MOBILE THERMAL PRINTER MODEL CMP-30II series User’s Manual
WEEE MARK En If you want to dispose of this product, do not mix it with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/ EC) and is effective only within European Union. Ge Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem Haushaltsmüll.
Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2014/35/EU, the EMC Directive 2014/30/EC, the R&TTE Directive 1999/5/EC (till 2017/6/12), the RE Directive 2014/53/EU (on/ after 2017/6/13) and the RoHS Directive 2002/95/EC.
GENERAL PRECAUTIONS • Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. • The information contained herein is subject to change without prior notice. • Reproduction or transfer of part or all of this document in any means is prohibited without permission from CITIZEN SYSTEMS.
SAFETY PRECAUTIONS What the Icons Mean Precautions and notices necessary to follow for preventing hazards to the user or other person or their properties are defined as shown below. Hazards and degrees of damage that may be caused by ignoring the instructions are categorized as shown below. Please be familiar with the content of these definitions before reading this manual. DANGER Indicates the case that may result in death or serious injury.
Precautions in Handling Printer WARNING zz If the product continues to be used when heat or smoke is generated or an abnormal odor is produced, a fire may occur. Immediately turn the printer power off, and carefully but quickly remove the battery, then contact our service agent. zz If any foreign matter (metal tip, water, liquid) enters the product, immediately turn the printer power OFF, and carefully but quickly remove the battery, then contact our service agent.
Precautions on Using Printer WARNING zz Do not touch the print head or paper cutter while replacing print paper. Heated print head may cause burn. The cutter may cause injury to the hand. CAUTION zz Use of print paper other than specified may result in not only deteriorated print quality but shortened life of print head (printing portion). zz Do not tap or rub the print head with edged or hard material. zz When condensation is present on the print head, dry it completely before printing.
Precautions on Using Battery DANGER zz Leaked liquid from the battery may result in loss of eyesight if it enters the eye. Immediately wash eyes with fresh water and get medical care. zz If liquid from the battery is ingested, immediately seek medical attention. zz Keep the following in mind when handling battery. Otherwise, liquid leakage, heat generation, and explosion may result. • Do not throw battery into fire or do not apply heat. • Do not peel or scratch the external battery casing.
CAUTION zz Do not dip battery in water or sea water. Wet battery may generate heat or may be subject to corrosion. zz Do not use or leave battery at high temperature. Using or leaving battery in a place of high temperature may result in liquid leakage, deteriorated performance, or shortened lifetime. zz Keep battery beyond the reach of a baby or child. Pay attention not to let a child take out the battery. zz If the battery is used for the first time, be sure to charge it completely before use.
Precautions on Using Thermal Paper CAUTION zz Print density may change with different kind of paper and atmosphere temperature. zz Observe the following when using thermal paper. Thermal paper is not resistant to discoloration, deterioration in quality, and thin printing. • Do not leave printed thermal paper exposed to light for a long time. • Avoid exposure to high temperature, humidity, liquid, or sunlight.
Precautions on Using Special Serial Cable WARNING zz With one side of the connector connected to this product, do not touch the metal part of the other connector. CAUTION zz Static electricity may cause breakdown of internal circuit of this product. zz Do not leave this product with a cable wound around it for a long time. Disconnection or discoloration may result. zz Plugging and unplugging the contactor shall be done securely in the correct direction.
THE TABLE OF CONTENTS 1. GENERAL OUTLINE............................................ 14 1.1 1.2 1.3 1.4 2. Features...........................................................................14 Unpacking.......................................................................15 Model Classifications......................................................17 Basic Specifications........................................................18 EXPLANATION OF PRINTER PARTS...................................... 20 2.
5.2 Label...............................................................................39 5.3 Black mark......................................................................
1. GENERAL OUTLINE CMP-30II is a compact, full featured portable line thermal printer, which can be used in a large variety of job environments. Bluetooth/WiFi communication with a PDA or similar device is useful for business activities at the point of sale or service. 1.
1.
Option Battery Cradle (CMP-BC30) Car Charger (CMP-CC21) Leather Case (SC30-01) Strap (STP20-01) 16 Serial Cable (CA20-S01)
1.3 Model Classifications Classified by the following designation. CMP-30IIBT U C L Label None : No label function L : Label function model Emulation C : ESC / POS & CPCL Z : ZPL2 Destination U : Americas / Europe Interface None : USB and Serial BTi : USB, Serial and Bluetooth (iAP supported) * WF : USB, Serial and WiFi * iAP is necessary to connect to Apple iOS device. NOTE There is no products available for some of the combination.
1.4 Basic Specifications Printing Method Direct Thernal Printing Speed 100 mm / sec Print Width Max.
Reliability Communications Battery Charger Battery Thermal Printer Head 50 km or 100,000,000 pulses Battery Continuous Printing 60 min (250 m) Standby for 48 hours Drop 1.5 m (Company Standard) Environmental Sealing IP 42 Standard Serial(RS-232C), USB Optional Bluetooth V 4.2 Class2 or Wi-Fi (802.11 a/b/g) Input AC 100 ~ 240 V, 50 / 60 Hz Output 8.4 V , 800 ~ 1400 mA Battery Type Li-ion Output 7.
2. EXPLANATION OF PRINTER PARTS 2.1 Printer Appearance (1) Paper Cover Set paper roll inside this cover. (2) Manual Cutter (Tear Bar) To cut the printed paper, gently pull the paper from the edge of the paper at the angle so that paper firmly contacts the serrated cutter. (3) Paper Cover Open Button (blue colour) Press down to open the paper cover for replacing the paper roll. (4) DC jack Connect Charger for recharging battery. (5) MSR Slot (Optional*) *This function is not available.
(7) Control Panel Refer to section 2.2 Operation Panel. (8) IC Card Slot (Optional*) *This function is not available. (9) Paper Feed Button Press once for 1 line paper feed. Press down and hold for continuous paper feed to any required length. (10) Battery Refer to section 3.4 Installing & Using Battery to 3.6 Removing Battery (with Belt Clip). (11) Belt Clip Hole Refer to section 3.2 Installing Belt Clip. (12) Serial port For serial cable connection to host.
2.2 Operation Panel Button/LED Name Power Button and Power LED Function When the printer is off, press this button for approximately 3 seconds and it will turn on the power. When on, pressing the button will switch off the printer. The power of the printer will turn on when the power of a host connected via USB is turned on. The "Power" LED lights when the power turns on and flashes slowly when a Bluetooth or wireless LAN connection is established.If SoftAp is selected, Power LED always blinks.
NOTE 1. The battery status LEDs give an indication of power remaining. Actual run-time remaining will depend on many factors such as the contents of the output, distance to the computer, etc. 2. When the battery level is very low, high density printing can result in the printer switching off during printing resulting in possible loss of data.
3. OPERATION 3.1 Setting/Replacing the paper roll (1) Press the Blue Paper Cover Open button and lift the paper cover. (2) Place the paper roll as shown. Make sure the paper is placed in right direction. NOTE Do not use 2 inch paper. (3) 24 Pull a short length of paper out of the printer and then press center of the paper cover to close the cover.
3.2 Installing Belt Clip (1) Insert screw into belt clip. (2) Tighten the screw with driver as shown. NOTE The belt clip is included in the pack as a standard item but does not need to be used or installed! 3.3 How to secure partition for 58mm (1) (2) (3) Move the movable partition to the left. Place the partition for 58mm so that the mounting hole for the partition for 58mm aligns with the screw hole positioned on the top of the case.
3.4 Installing & Using Battery (1) (2) (3) Align battery hook as shown in the picture. Push the battery into the printer until it locks in place. To release or remove the battery, gently pull the release catch towards the battery module and rotate the battery from the printer. Hook NOTE 1. As the battery is not charged at the time of your purchase, charge the battery fully prior to using the printer. (Batteries can be charged in the printer or optional external cradle.) 2.
3.5 Charging the Battery (1) (2) (3) (4) Be sure that the printer is turned off and AC plug is correct one. If AC plug is wrong, change the plug to correct one. Open the DC Jack cover by pulling on the rubber cover and insert DC JACK into the printer. Plug the power code to electrical outlet. The Charge Indicator LED is on the AC Charger itself (not the printer) and shows red or green according to the status.
3.6 Removing Battery (with Belt Clip) (1) Rotate the belt clip as shown. (2) Remove the battery as shown. NOTE Turn off the power before removing the battery. Removing the battery with the power turned on may damage the printer due to static electricity etc.
3.7 Wireless Communication Bluetooth Connection (1) (2) (3) (4) (5) The Printer can be connected to devices equipped with a Bluetooth interface such as PDAs, PCs or mobile telephones and handheld scanners. Use the Bluetooth connection function supported by the device to connect to the printer. The default PIN code for pairing is "0000" but this can be changed with the Utilities supplied on the CD-ROM.
Wireless LAN Connection (1) (2) The Printer can be connected to devices equipped with Wireless LAN connection according to the WiFi standards of 802.11a, 802.11b and .11g. Use the WiFi(802.11a/b/g) connection function supported by the device to connect to the printer. About Changing the Settings Settings related to the wireless LAN can be changed with the Utilities supplied on the CD-ROM or in the settings screen that can be displayed by specifying the IP address of the printer in a browser.
NOTE 1. Refer to Configuration Tool in the CD-ROM for the WiFi setting. 2. Interference with wireless LAN communication from other signals etc. In regard to the use of wireless LAN in an environment that might experience interference from other signals, the following steps can be taken in order to restrict the chances of interference occurring. • Use an access point that is resistant to interference. • Change the placement of the devices, such as moving the wireless LAN device further away.
3.8 Interface Cable Connection (1) Connect USB or Serial cable into the cable connector on the printer. Serial USB NOTE Use the cable offered by the manufacturer (Serial). (2) Connect the interface cable into the USB or Serial port of the device (PDA, PC, etc.). NOTE If a host that is powered on is connected with a USB cable, the power of the printer turns on automatically. NOTE When there is an attempt to communicate with multiple interfaces, the interface that received data first is used.
3.9 Self Test (1) Turn off the power pressing the Power Button for approximately 3 seconds. (2) Whilst pressing and holding the Paper FEED button, press the Power Button.Press and hold both buttons until the buzzer sounds. (3) The printout of self test is produced.
NOTE 1. If the FEED button is pressed again within 3 seconds after printing ends, the mode switches to the hexadecimal dump print mode. If the FEED button is not pressed within 3 seconds, the self test ends automatically. 2. In the hexadecimal dump print mode, the received data is printed in hexadecimal format. To end the hexadecimal dump print mode, turn off the power. 3.10 Optimizing the Media Detection Level (Sensor Calibration) If media loading detection is unstable, try performing sensor calibration.
3.11 Power Save Mode, Auto Power Off In order to extend the operating time of the battery, a mode is provided in which the printer will automatically switch to Power Save Mode or turn itself off if a certain amount of time passes without printing, communication or controls being performed. Selecting which mode to use and the length of time after which it is activated is performed from the utility.
4. Utility, Drivers and SDK 4.1 Utility Printer settings can be changed using the Windows software utility called "Printer Utility" The screen below is taken from the current version as of September 2016. The latest version of the utility can be downloaded from http://www.citizen-systems.co.jp/support/download/printer/cmp20_30data/ index_en.html Settings can be changed using the following procedure.
4.2 Printing via Driver or SDK Sending printing to the printer from an application requires creation of print data and the transmission of data to the printer; generally, an easier way of performing this is using a driver or SDK. A driver realizes printing in a format prepared by your OS. SDK realizes printing by embedding a unique printing format into the application. Support for drivers and SDK differs depending on your OS.
5. Media specifications 5.1 Roll paper Core Diameter(A) 12.5 mm +/- 0.5 mm Roll Max.diameter(B) Max. Φ 56 mm Media Width (C) 25.5 ± 0.5 mm ~ 79.5 ± 0.5 mm Thickness 0.06 ~ 0.16 mm NOTE Protect the media against sand, grit, and other hard particles during printing and storage. Keep the cover closed. Even very small foreign particles may cause severe harm to the delicate printhead.
5.2 Label 30 ~ 300 1.8 ~ 8.3 20 ~ 76 25 ~ 80 (MAX PAPER WIDTH) PRINTING AREA 39 4 2 PAPER FEEDING DIRECTION 1.8 ~ 8.
5.3 Black mark 1.8 ~ 8.3 10.5 30 ~ 300 2.5 1.8 ~ 8.
6-1-12, Tanashi-cho, Nishi-Tokyo-shi Tokyo, 188-8511, Japan Tel: +81 (0) 42 468 4608 Fax: +81 (0) 42 468 4687 http://www.citizen-systems.co.
