LINE THERMAL PRINTER MODEL CT-P290/CT-P291 CT-P292/CT-P293 User’s Manual
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Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LVD : EN60950-1 EMC : EN55022 EN61000-3-2 EN61000-3-3 EN55024 Class A This declaration is applied only for 230V model.
GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems.
SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed. ● After having read this Manual, keep it in a safe, readily accessible place for future reference.
PRECAUTIONS ON PRINTER INSTALLATION WARNING ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air. * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory. * Airborne oil, steel particles, or dust. * Static electricity or strong magnetic field.
CAUTION Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping may cause injury. • Poor print quality may occur. ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.
PRECAUTIONS IN HANDLING THE PRINTER WARNING Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency. ■ Use only the specified AC adapter with the printer. ■ Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity. ■ Do not supply the printer from a power strip or current tap shared with other appliances.
CAUTION Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO “HIGH TEMPERATURE” OF THE PRINT HEAD. ■ Do not transport this printer with the paper roll inside. • Printer failure or breakage may occur. To prevent possible failure of this product, never use the equipment under the following condition. ■ During printing, do not open the front cover.
CAUTION To prevent injury and printer failures from worsening, observe the following: ■ Do not touch the printing surface of the thermal head. ■ Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working. ■ In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. ■ Be careful that the printer cover does not entrap your hands or fingers. ■ Be careful with sharp edges on the printer.
THE TABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 1.2 1.3 1.4 1.5 Features ..........................................................................................9 Unpacking .....................................................................................10 Model Classification ..................................................................... 11 Basic Specifications .................................................................
1. GENERAL OUTLINE This product is a thermal panel printer to be built in a rack or the like that can be used for a variety of applications including data communication terminals, POS terminals, and various kinds of terminals for measuring instruments. With extensive built-in features, it can be used in a wide range of applications. Before using this product, be sure to read through this manual. 1.
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1.4 Basic Specifications Item Model Specifications CT-P291 CT-P290 Print method CT-P292 CT-P293 Line thermal dot print method Print width 54 mm (default 51 mm)/432 dots, 72 mm/576 dots Dot density 8 dots/mm Print speed*1 MAX 150 mm/s (1200 dot lines/s) Number of print columns Font A: 34 columns (default) Max 36columns Font B: 45 columns (default) Max 48columns Font C: 51 columns (default) Max 54columns Character size Font A: 12 × 24 dots, 1.50 × 3.00 mm Font B: 9 × 17 dots, 1.13 × 2.
1.5 Power Supply Used Power supply that can meet these specifications shall be prepared. The power supply shall be capable of supplying DC 24 V ±10%, 1.2 to 1.5A (9A or more at peak). CAUTION! ■ Avoid using power supply having excessively high current capacity. 2. EXPLANATION OF PRINTER PARTS 2.
See 5.4 Specifications of Power Supply and Interface Connectors ● Interface Attached power cord and wiring cable are connected. ● FG terminal The printer frame is connected to ground. Be sure to keep this wiring. ● Mounting attachment A metal attachment for mounting the printer in a rack or the like. ● Power connector board Used for connecting the AC adapter. 2.
2.3 Operation Panel FEED switch POWER LED ERROR LED PAPER LED ● FEED switch Pressing this button once causes the paper to feed one line. The longer the button is pressed, the more paper is fed. In case of auto cutter error, press the FEED button after removing the cause of the error. ● POWER LED (Green) Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED (Red) See 4.
3. PREPARATION 3.1 Mounting on Rack 1. Insert the printer into the specified rack, etc. as shown in the following figure. 2. Attach the supplied mounting attachment to the printer from the rear and fix the printer with the supplied screws. 3. After mounting, make sure the front cover can be opened and closed normally. 4. Apply appropriate force when tightening the screws while paying attention to prevent deformed mounting attachment and printer case.
3.2 Connecting Power Cord and Data Cable [In case of NN type] 1. Make sure the power supply for the opposite equipment to be connected is OFF. 2. Prepare the power supply that can supply the supply voltage and current capacity designated in the specifications (DC 24 V ±10%, 1.2 to 1.5A (9A or more at peak current). 3. Pass ferrite cores one by one while checking the pin number of the wiring cable for connection to the opposite equipment. For pin numbers, refer to “5.
[In case of DC type] 1. Make sure the power supply for the opposite equipment to be connected is OFF. 2. Prepare the power supply that can supply the supply voltage and current capacity designated in the specifications ((DC 24 V ±10%, 1.2 to 1.5 A (9 A or more at peak current). 3. Pass ferrite cores one by one while checking the pin number of the wiring cable for connection to the opposite equipment. For pin numbers, refer to “5.4 Power Supply and Interface Connector Specifications”.
3.3 Opening and Closing Front Cover 1. Apply your fingers onto the concaved places located at the right and left sides of the front cover and pull the cover in the direction of arrow. The cover opens about 150° downward. 2. When closing the cover, firmly hold and press the front cover. When closing, make sure paper is not loosened. Loosened paper may result in paper jam, etc. Front cover 3.4 Setting Paper 1.
3.5 Adjusting Paper Adjust Guide By changing the position of the paper adjust guide, narrower paper can be set. The paper adjust guide is set to the factory to the position shown below. ● For CT-P290/CT-P291: 58-mm wide paper roll ● For CT-P292/CT-P293: 80-mm wide paper roll 1. Open the front cover and loosen the screw that fixes the paper adjust guide. The amount of loosening the screw is a half turn of a screwdriver. Excessive loosening the screw may result in detachment of screw. 2.
3.6 Setting DIP Switch To set the DIP switch, the operation panel cover must be removed. Remove the operation panel cover by using the following procedure. 1. 2. 3. 4. Turn the printer power off. Pressing the hooks at both sides remove the operation panel cover. Set the DIP switch. Return the operation panel to the former position. (The printer does not operate if the operation panel is detached.) Operation panel cover CT-P290 Switch No.
CT-P292 Switch No. 1 Function OFF Initial Settings OFF ON Auto cutter Available Interface See Table below. 4 Destination Japan North America ON 5 Spare Fixed - OFF 6 Print head installed 3 inch - OFF 7 Character Normal Low current consumption OFF 8 Reserved Fixed - OFF 2 - OFF 3 OFF CT-P293 Switch No. 1 Function OFF Initial Settings ON ON Auto cutter - Interface See Table below.
4. MAINTENANCE AND TROUBLESHOOTING 4.1 Releasing Cutter Lock Dropping of foreign object, paper jam or the like in the printer may cause a cutter lock error. If the cuter lock error is slight, press the FEED button or use a cutter lock release command to start the auto recovery operation. Auto cutter returns to the initial position. Turning power on again can also recover the initial position.
4.2 Cleaning the Print Head and Platen Dust, paper dust or the like on the thermal head or platen unit may cause poor print quality, paper feed error, etc. Periodic cleaning of thermal head and platen unit is recommended. 1. Turn the printer power off. 2. Apply your fingers onto the concaved places located at both sides of the front cover and pull the front cover. 3. Wipe off any dust on the heating element of the thermal head and platen rubber using a cotton swab soaked in ethyl alcohol.
4.4 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur, this function allows checking whether or not the printer is receiving data correctly. Set paper to the printer and keep the front cover open. With the FEED button pressed and held, turn the printer power on and then close the printer cover.
4.6 Error Indication ● Paper end Paper empty is detected in two steps: paper near-end and paper end. It causes the ERROR LED to light. If paper end is detected, refill the paper. If the printer cover is open, a paper-end is detected. ● Printer cover open During printing, do not open the printer cover. If you open the printer cover accidentally, the ERROR LED blinks. Check the paper, pull the paper straightforward by several cm out of the printer, and then close the printer cover.
5. OTHER 5.1 External Views and Dimensions CT-P290/CT-P291 (2 inch model) (Unit: mm) 118 102 103+0.5 104+0.5 Dimensions for Installation 107 110 10.5 102 109 DC type only CT-P292/CT-P293 (3 inch model) 138 122 103+0.5 124+0.5 Dimensions for Installation 127 10.
5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality. Paper Type Product Name Recommended thermal TF50KS-E2D from Nippon Paper paper roll PD160R from Ohji Paper F230AA from Mitsubishi Paper (Unit: mm) 3.5 4 4 CT-P290/CT-P291 use CT-P292/CT-P293 use CAUTION! DO NOT use the following type of paper roll. ■ Paper with folds. ■ Paper with bent corners. ■ Paper pasted or glued to the core. ■ In-wound paper roll (print side in).
5.3 Manual Setting of Memory Switches Memory switches (Memory SW) can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) Switch No.
Switch No. Memory SW5-1 SW5-2 SW5-3 SW5-4 SW5-5 SW5-6 SW5-7 SW5-8 Setting Reserved Reserved Reserved Reserved Reserved Speed/Quality Reserved Reserved Switch No. Memory SW7-1 Setting Baud Rate Default 9600 bps Data Length Stop Bit Parity Flow Control Reserved VCom Protocol 8bits 1bit NONE DTR/DSR PC Setting Code Page PC437 SW9-2 Int’ char Set U.S.
2. Selecting memory switch When the FEED button is pressed short (within 2 seconds), printing occurs in the order of “Memory SW1” → “Memory SW2” → “Memory SW3” → ......“Memory SW10” → “Save To Memory” → “Memory SW1” → ...... repeatedly. When the memory switch you want to change is reached, press and hold the FEED button (for more than 2 seconds). 3. Selecting each switch item 2-15 items are provided for setting in each switch.
5.4 Specifications of Power Supply and Interface Connectors Connector pin assignment for power supply, serial interface and parallel interface is shown below. Signal name Input and output 1 Pin No.
a. The ERROR and PE LED indicators are provided with a resistance of 330 W in the circuit to keep the current value at 10 mA. To use this terminal, adopt an LED rated with about 2V of forward voltage. If you use an LED exceeding 10 mA, the control board may be destructed. b. For the power supply for driving mechanism (pins 7 through 12) at the power terminals and GND (pins 13 through 18), supply power to all the pins to keep the capacity.
ZH74902-00F 1.
