LINE THERMAL PRINTER MODEL CT-S2000/CT-S2000DC User’s Manual
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Declaration of Conformity This printer conforms to the following Standards: Low Voltage Directive 73/23/EEC, 93/68/EEC and the EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC. LVD : EN60950-1 EMC : EN55022 EN61000-3-2 EN61000-3-3 EN55024 Class A This declaration is applied only for 230V model. IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems.
SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed. ● After having read this Manual, keep it in a safe, readily accessible place for future reference.
PRECAUTIONS ON PRINTER INSTALLATION WARNING ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air. * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory. * Airborne oil, steel particles, or dust. * Static electricity or strong magnetic field.
CAUTION Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping may cause injury. • Poor print quality may occur. ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.
PRECAUTIONS IN HANDLING THE PRINTER WARNING Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency. ■ Use only the specified AC adapter with the printer. ■ Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity. ■ Do not supply the printer from a power strip or current tap shared with other appliances.
CAUTION Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO “HIGH TEMPERATURE” OF THE PRINT HEAD. ■ Do not transport this printer with the paper roll inside. • Printer failure or breakage may occur. To prevent possible malfunction or failure observe the following. ■ Avoid operating the printer without paper properly loaded.
CAUTION To prevent injury and printer failures from worsening, observe the following: ■ Do not touch the printing surface of the thermal head. ■ Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working. ■ In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. ■ Be careful that the printer cover does not entrap your hands or fingers. ■ Be careful with sharp edges on the printer.
THE TABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 1.2 1.3 1.4 Features ..........................................................................................9 Unpacking .....................................................................................10 Model Classification ..................................................................... 10 Basic Specifications .....................................................................
1. GENERAL OUTLINE The CT-S2000/CT-S2000DC are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications. 1.1 Features ●Compact, easy-to-use universal design. ● Drop-in Paper Roll mechanism facilitating easy paper handling and head cleaning. ● Drip-proof design ● High speed (220 mm/s) printing.
1.2 Unpacking When unpacking the printer, confirm that the following are provided: ● Printer: 1 ● AC adapter (Option, only for CT-S2000DC): 1 ● AC power cord (Option, only for CT-S2000DC): 1 ● Sample paper roll: 1 roll ● User’s manual (This manual): 1 AC power cord User’s manual (This manual) Sample paper roll CT-S2000 (AC power type) AC adapter (Option) AC power cord (Option) User’s manual (This manual) Sample paper roll CT-S2000DC (DC power supply type) 1.
1.4 Basic Specifications Item Specifications CT-S2000 PA, CT-S2000 RS, CT-S2000DC PA, CT-S2000DC RS Model Print method Line thermal dot print method Print width 80 mm/640 dots, 72 mm/576 dots, 54.
Notes: *1: When paper width is 83, 80, 60, 58 mm *2: The number of printable columns is selectable with a Memory Switch. The number of columns in this table refers to typical model. Printer varies partly in the number of columns depending on printer specifications. *3: This rating is obtained by the use of specified AC adapter (35AD1 or 35AD2). *4: As each character size includes the space inside the character font, actual character looks smaller. 2. EXPLANATION OF PRINTER PARTS 2.
Operation Panel POWER LED ERROR LED FEED button ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure. The interval length of blinking represents the type of error. ● FEED button Pressing this button once causes the paper to feed one line. The longer the button is pressed, the more paper is fed.
2.2 Printer Cover Inside ● Paper feed roller Feeds paper as part of print mechanism. Print (thermal) head ● Paper-near-end sensor Detects near paper end, change position in accordance with the outer diameter of paper core. Paper feed roller Auto cutter ● Auto cutter Cuts the paper with a command at the end of printing. Cutting method is selectable between partial cut and full cut with a command. ● Print (thermal) head Prints characters and/or graphic data on thermal paper.
3. PREPARATION 3.1 Connecting the AC Power Cord 1. Turn off the printer power. 2. ● For AC power type (with built-in power supply), connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the wall outlet. ● For DC power type, connect the AC adapter cable connector to the power connector at the back of the printer with its flat surface facing interface connector side.
3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector. Parallel Interface Serial Interface USB Interface CAUTION! ■ When disconnecting the cable, always hold the connector. ■ Be careful not to insert the USB interface cable into the cash drawer kick-out connector. For serial interface cable, use the one with the following connection.
3.3 Connecting the Cash Drawer 1. Confirm that the power switch is OFF. 2. Confirm the top and bottom of the cash drawer cable connector and insert it into the cash drawer kick-out connector at the back of the printer. 3. Screw the cash drawer's ground wire to the body of the printer. Cash drawer kick-out connector Cash drawer cable connector CAUTION! DO NOT connect any other device than the specified cash drawer to the cash drawer kick-out connector. (DO NOT connect a telephone line either.
3.4 Precautions in Installing the Printer The printer must only be operated horizontally. Do not operate vertically or install on a wall. Horizontal position Vertical position CAUTION! DO NOT use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping may cause injury. • Poor print quality may occur. ■ A state where this product is installed vertically or sidelong.
3.6 Setting DIP Switch The DIP switch is present on the serial interface board. Remove the board fixing screws, take out the interface board, and then set the DIP switch. The function of each switch is as shown below. DIP switch Interface board mounting screws CAUTION! When setting the DIP switch, DO NOT remove screws other than those for mounting the serial interface board. Switch No.
3.7 Adjusting the Paper Near-end Sensor 1. Lightly push in the paper near-end sensor unit. 2. Move the paper near-end sensor unit to the right and left while keeping to press it. The sensor position is as shown below depending on the diameter of the roll paper used. Roll paper diameter at the detection of near-end Sensor Position Outer core diameter of roll paper used **1 φ22 φ18 *2 φ25 φ22 3 φ29 φ25 4 φ34 φ32 * The PNE Sensor (Memory SW2-8) is set to "Invalid" for USA version at the factory.
4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing the paper roll 1. Lift the cover open button. 2. Open the printer cover. 3. Insert a paper roll with its print area facing down as shown in the figure and pull out the paper end straightforward by several cm out of the printer. 4. Firmly close the printer cover until a click can be heard. With the factory setting, the paper is fed and cut automatically. See 5.3 Manual Setting of Memory Switch CAUTION! ■ Always use the specified types of paper roll.
4.3 Cleaning the Print Head 1. Turn the printer power off. 2. Open the printer cover. 3. Wait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol. Print (thermal) head CAUTION! The print head is hot immediately after printing. DO NOT touch it with your hand. DO NOT touch the heating element of the head with a bare hand or metal object either. 4.4 Self-printing Insert paper into the printer.
4.5 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur, this function allows checking whether or not the printer is receiving data correctly. Set paper to the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on and then close the printer cover.
● Power switch operation error If you turn power on again just after powering off, an error may occur. Before turning power on again, wait till POWER LED goes off completely after powering off. Lighting and blinking status of each error including the above is shown below.
5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality. Paper Type Product Name Recommended thermal TF50KS-E2D from Nippon Paper paper roll PD150R, PD160R from Ohji Paper PA220AG, HP220A, HP220AB-1, F230AA, P220AB from Mitsubishi Paper (Unit: mm) +0 +0 Paper width 58 −1 Paper width 60 −1 3 Maximum print area 54.
5.3 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) Switch No.
Switch No.
2. Selecting memory switch When the FEED button is pressed short (within 2 seconds), printing occurs in the order of “Memory SW1” → “Memory SW2” → “Memory SW3” → ......“Memory SW10” → “Save To Memory” → “Memory SW1” → ...... repeatedly. When the memory switch you want to change is reached, press and hold the FEED button (for more than 2 seconds). 3. Selecting each switch item 2-16 items are provided for setting in each switch.
TA74902-10F 1.
