LINE THERMAL PRINTER MODEL CT-S310 User’s Manual
Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 73/23/EEC, 93/68/EEC, the EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/ 96/EC. LVD : EN60950 EMC : EN55022 EN61000-3-2 EN61000-3-3 EN55024 Class A This declaration is applied only for 230V model. CITIZEN is a registered trade mark of Citizen Holdings Co., Japan CITIZEN es una marca registrada de Citizen Holdings Co.
IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means is prohibited without permission from CITIZEN SYSTEMS.
SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Incorrect operation may result in unexpected accidents (fire, shock, or injury). ● After having read this Manual, keep it in a safe, readily accessible place for future reference. ● Some of the descriptions contained in this manual may not be relevant to some printer models.
PRECAUTIONS ON PRINTER INSTALLATION WARNING Do not use or store this product in a place where it will be exposed to: ● Flames or moist air ● Direct sunlight ● Hot airflow or radiation from a heating device ● Salty air or corrosive gases ● Ill-ventilated atmosphere ● Chemical reactions in a laboratory ● Airborne oil, steel particles, or dust ● Static electricity or strong magnetic field • Neglecting these warnings may result in printer failure, overheating, emission of smoke, fire, or electric shock.
CAUTION Place the printer on a flat, stable surface without vibration. • Otherwise dropping may cause injury. Do not use the printer under the following conditions. ● A state where the printer ventilation holes are blocked by a nearby wall or something ● A state where any object is placed on the printer ● A state where the printer is covered or wrapped by a cloth or bed clothing • Be careful about internal heat buildup, which could cause fire and deform the case.
PRECAUTIONS IN HANDLING THE PRINTER WARNING Please observe the following precautions for power source and power cord: ● Do not plug or unplug the power cord with a wet hand. ● Use the printer only at the specified supply voltage and frequency. ● Use only the specified AC adapter with the printer. ● Use the power cord supplied with the product. Never use the power cord for other product. ● Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity.
CAUTION Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO “HIGH TEMPERATURE” OF THE PRINT HEAD. To prevent possible malfunction or failure observe the following. ● Avoid operating the printer without paper properly loaded. ● Avoid the use of paper not complying with specifications. • May result in poor print quality.
DAILY MAINTENANCE Observe the following precautions for daily maintenance. ● When cleaning the printer, always turn it off and unplug it from the supply outlet. ● Use a soft, dry cloth for cleaning the surface of the printer case. ● For severe stains, use a soft cloth slightly dampened with water. ● Never use organic cleaning solvent such as alcohol, paint thinner, trichloroethylene, benzene, or ketone. Never use a chemically processed cleaning cloth. ● To remove paper chips, use a soft brush.
THE TABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 1.2 1.3 1.4 Features ..........................................................................................9 Unpacking .....................................................................................10 Model Classification ..................................................................... 10 Basic Specifications .....................................................................
1. GENERAL OUTLINE The CT-S310 is a thermal line printer designed for use with a broad array of terminal equipment including, data, POS, and kitchen terminals. With extensive features, it can be used in a wide range of applications. 1.1 Features ● Low-noise printing. ● Compact design. ● Paper drop-in mechanism facilitating paper handling and head cleaning. ● Can use 80 mm or 58 mm wide paper roll. ● Auto cutter mechanism provided as a standard unit (full cut/partial cut). ● Two types of power supply.
1.2 Unpacking When unpacking the printer, confirm that the following are provided: ● Printer: ● AC adapter (AC adapter type): ● AC power cord: ● Sample paper roll: ● Partition for 58-mm wide paper roll: ● User’s manual (This manual): 1 1 1 1 roll 1 1 AC adapter (AC adapter type) Partition for 58-mm wide paper roll Printer (AC adapter type) AC power cord Sample paper roll Printer (Built-in power supply type) User’s manual (This manual) 1.
1.4 Basic Specifications Item Model (Refer to 1.3 Model Classification) Print method Specifications CT-S310ARSU CT-S310APAU CT-S310AUBU CT-S310ARSE CT-S310APAE CT-S310AUBE Line thermal dot print method Print width 72 mm/576 dots, (48 mm/384 dots) *1 Dot density 8 × 8 dots/mm (203 dpi) Print speed 150 mm/s (Fastest, print density level 0), 1200 dot lines/s Number of print columns *2 ( ) shows the value with 58 mm wide paper.
2. EXPLANATION OF PRINTER PARTS 2.1 Printer Appearance AC Adapter Type Paper cover Cover open lever Cutter lock releasing feed hole Power switch Rear connector Operation panel (Front view) (Rear view) Built-in Power Supply Type AC inlet Power box unit (Front view) (Rear view) ● Paper cover Paper is located inside this cover. ● Cover open lever To refill or replace paper, open the paper cover by pulling this lever fully to the root. ● Power switch This switch turns the printer power ON/OFF.
Operation Panel POWER LED FEED switch ERROR LED ● POWER LED Lights when the printer power is on and goes off when the printer power is off. May blink or light in a special mode or in case of a failure. ● ERROR LED Lights or blinks when paper is empty or in case of a failure. The interval length of blinking shows the type of error. ● FEED switch Pressing this switch once causes a paper feed of one line. The longer the switch is pressed, the more the paper is fed.
2.2 Paper Cover Inside Paper feed roller Auto cutter Print (thermal) head Paper-end sensor Paper-near-end sensor ● Paper feed roller Feeds paper as part of print mechanism. ● Paper-near-end sensor Changes the setting in accordance with the inner diameter of paper roll or setting status. ● Auto cutter Cuts the paper with a command at the end of printing. Cutting method is selectable between partial cut and full cut with a command.
3. PREPARATION 3.1 Connecting the AC Adapter and AC Power Cord 1. Turn off the printer power. 2. For the AC adapter type only: With the flat side of the AC adapter’s cable connector facing upward, insert the cable connector into the power connector on the back side of the printer. 3. Connect the AC power cord to the inlet of the printer, and insert the AC power-cord plug into a suitable wall outlet.
3.2 Connecting Interface Cables Turn off the printer power and unplug the power connector. Then follow the procedure for interface cable connection. Orient the interface cable terminal correctly and insert it into the interface connector. In case of a built-in power supply type, remove the power box unit before connection. USB Interface Parallel Interface Serial Interface CAUTION! When disconnecting the cable, always hold the connector.
3.3 Connecting the Cash Drawer 1. Turn off the printer power. 2. Orient the cash drawer cable connector correctly, insert it into the cash drawer interface connector on the back of the printer. 3. Connect the drawer‘s ground line to the printer‘s ground terminal with a screw. For built-in power type, remove the power box unit before connection.
3.4 Installing the Printer The printer can be installed horizontally, vertically, and on the wall. At the time of shipment, the printer is set for horizontal installation. To install the printer vertically or on the wall, the following adjustments are required. 1. 2. 3. 4. Adjustment of paper near-end sensor position (See section 3.
3.6 Setting DIP Switch The DIP switch is present on the serial interface. Remove the board fixing screws, take out the interface board, and then set the DIP switch. The function of each switch is as shown below. DIP switch Switch No.
3.7 Adjusting the Paper Near-end Sensor 1. Push in the paper near-end sensor unit. 2. Move the paper near-end sensor unit to the right and left while pushing it. The position to be set varies in accordance with the setting of the printer, horizontal or vertical, or the diameter of the paper roll as shown in the following figure.
4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing Paper Rolls 1. Pull the cover open lever fully toward you. 2. Open the paper cover. 3. Insert a paper roll with is print area facing down as shown in the figure and pull out the paper end straightforward by several cm out of the printer. 4. Close the paper cover until a click can be heard. CAUTION! ● Always use the specified types of paper roll. ● Confirm that the paper roll is set correctly.
4.3 Cleaning the Print Head 1. Turn the printer power off. 2. Open the paper cover. 3. Wait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol. CAUTION! The print head is hot immediately after printing. Do not touch it with your hand. Do not touch the heating element of the head with a bare hand or metal object either. 4.
4.5 Self-printing Insert paper into the printer. With the FEED switch pressed and held, turn the printer power on, keep the FEED switch held for about 1 second, and then release the FEED switch. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts. Firmware version Interface Only serial interface model is printed. Neither parallel interface nor USB interface is printed.
4.7 Error Indication ● Paper end Paper empty is detected in two steps: paper near-end and paper end. It causes the ERROR lamp to light. If paper end is detected, refill the paper. If the paper cover is open, a paper-end is detected. ● Paper cover open During printing, do not open the paper cover. If you open the paper cover accidentally, the ERROR lamp blinks. Confirm the paper and close the over. Printing resumes automatically.
5. OTHER 5.1 External Views and Dimensions (Unit: millimeter) AC Adapter Type 159 121 145 84 145 86 Built-in Power Supply Type 195 195 5.2 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) Switch No.
Memory SW3-1 SW3-2 SW3-3 SW3-4 SW3-5 SW3-6 SW3-7 SW3-8 Resum Cttr Err Reserved Parallel 31 Pin Paper Select Column Number Reserved CBM1000 Mode Resum Open Err Valid Fixed Valid Thermal 48/32 col Fixed Invalid Close Invalid − Invalid Black MK 42/30 col − Valid Command Memory SW4-1 SW4-2 SW4-3 SW4-4 SW4-5 SW4-6 SW4-7 SW4-8 Auto Length BM Sensor Feed&Cut at TOF Reserved Reserved Reserved Reserved Partial only Invalid Surface Invalid Fixed Fixed Fixed Fixed Invalid Valid Back Valid − − − − Valid Memory
Manual Setting of Memory Switch (Memory SW) The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED switch, pressing and holding the FEED switch, and opening or closing the paper cover. 1. Entering memory switch setting mode. Set paper to the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on, and then press the FEED button twice. Close the cover. If the current settings of the memory switch etc.
5. Returning to the memory switch select mode When the setting of the desired content is completed, open the printer cover and then close the printer cover. This allows the printer to print the setting of the changed memory switch. 6. Saving the setting and exiting the memory switch setting mode Press the FEED button short to move to “Save To Memory”. Then press and hold the FEED button.
TC74906-10F 1.
