Windows Driver Guide Installer version For Ver. 2.28 / Ver.1690 6-1-12 Tanashi-cho, Nishi-Tokyo-shi, Tokyo 188-8511 JAPAN Tel 81-424-68-4631 Fax 81-424-68-4740 sales-op@systems.citizen.co.jp http://www.citizen-systems.co.
Index Index.......................................................................................................................................................- 1 Revision history (2.xx/1.6xx) ..................................................................................................................- 2 Revision history (1.xx) ............................................................................................................................- 2 1. Operating systems..........................
Revision history (2.xx/1.6xx) Date 09/06/25 09/10/29 09/12/15 Version V2.00 V2.01 V2.02 10/5/20 10/5/27 V2.02 (Modified) V2.23 10/11/25 V.2.24 11/4/13 V2.25/1.660 12/6/15 13/3/1 V2.27/1.680 13/7/22 V2.28/V1.690 Details Issued Added CT-S601 Windows7 is supported Installer is changed. (Status function is supported on all the drivers.) Explanation for CITIZEN COM port is added.. Explanation for Additional driver function is added. CT-S651/851 are added.
07/3/20 V1.57 07/04/30 V1.57a 07/12/21 V1.581 08/07/02 1.582 08/12/25 1.582a 09/04/08 1.583 09/12/15 1.600 10/2/9 10/6/21 1.610 (not released) 1.630 11/1/6 1.640 Another problem of feed length after barcode printing is fixed. Problem of unstable character size is fixed. CT-S4000 Label driver is added. BD2-2220/2221 is added. “Printer Features“ function is added to print in fixed length. Drivers are adapted to Windows Vista Euro mark problem is solved.
File version of driver and related files Windows Driver : Ver2.28 or Ver.1.690 Status Monitor Library : Ver1.3.4 CITIZEN Printer COM Port : Ver1.1.0 (Installed with 2.xx series driver only) CITIZEN Driver Port Setting : Ver2.0.0 (Installed with 2.xx series driver only) Journal Viewer : Ver1.4.0.0 (Installed and working with 2.xx series driver only) TCP/IP Port Monitor : Ver1.
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1. Operating systems Our drivers are designed to work on any of following operating systems. Microsoft Windows 2000 (SP4) Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Server OS based on the above Windows Installer 3.x needs to be installed for driver installation. (This software is automatically installed by Windows update.) Windows Installer can be downloaded from following site. http://www.microsoft.com/downloads/details.
3. Installation and uninstallation of the driver These instructions use Windows Vista as the example operating system. Depending on the OS, there are little differences. Please uninstall the older drivers prior to the installation. Do not turn on the printer connected to the PC before installing the driver. 3.1 Driver installation ”Software Setup” installs necessary software automatically. Run installer software, CT-S2000_Software_Setup. exe.
If you can accept, choose “I accept the terms of the license agreement” and press “Next”. Press "Install" here. Then necessary software will be installed sequentially.
During the installation steps, mouse operation is required. Please press “Next”. Press "Install".
Choose the interface for the printer. * If USB or LPT (Plug & Play Port) is chosen, driver installation will be completed after finishing this software and connect printer to the PC. Please refer to Section 3.2 “Connecting printer and PC” * If you want to get status of the printer, it is necessary to use CITIZEN COM port. It is possible to add COM port by pressing “Addition of COM port that printer uses”. Please refer to section 3.4 CITIZEN COM port for the details. Driver files are under installation.
The message shown right shows up. Please choose "Install" to go forward. * Other OS shows different message. In any case, our driver does not harm your PC. Please go ahead. * If selected port is non-Plug & Play port, this screen will be shown twice. In that case, please choose “Install this driver software anyway.” Printer driver installation is finished. Press "Finish" to move next step. Remaining software will be installed sequentially.
When all the installation steps are finished, the right message will be shown The driver and software installation is finished. Press “Finish”. If USB or LPT is chosen as port, please refer to next section 3.2.
3.2 Connecting printer and PC If the interface between printer and PC is USB or LPT, it is necessary to connect the printer and PC physically by cable and have each other recognized mutually. After connecting the printer and the PC, turn the printer ON. Then the printer is automatically detected and driver installation starts. After a while, the driver installation is completed with the message in right picture. * Messages and step are different on other OS than Windows Vista.
Choose "Install the software automatically (Recommended)" and press "Next". If printer driver does not have digital signature, the message like shown right shows up. As our driver does not harm the PC, please choose “Continue Anyway". Driver files are under being copied to system folder.
Driver installation is finished. Press "Finish". *** Caution to use with PC of Windows8 *** Printing only right after the installation may not work at all. To avoid the trouble, reboot PC after the installation or show the dialogue below once prior to the actual printing. Once this is done, there is no such trouble at all and no additional action is required after that.
3.3 Serial Interface If serial interface port (COM1, COM2….) is chosen for the interface to the printer, it is necessary to have same setting between printer side and PC serial port setting. Serial port setting for PC side is described here. For the printer side setting, please refer to DIP switch setting or memory switch setting in the User’s manual of each model. On Windows Vista, right-click at printer icon and choose "Run as administrator" --> "Properties" from the drop down menu.
By choosing “Ports” tab on printer properties, the port for printer driver can be changed. To change serial port setting , press "Configure Port" Please change the setting according to the serial port condition of printer and press "Apply". Serial port setting is done. 3.4 CITIZEN COM PORT To use status function of the driver through serial interface, it is necessary to create CITIZEN COM port. It is possible to create CITIZEN COM Port by assigning existing serial port in following steps.
As shown in the right picture, press “Addition of COM port that printer uses” button or from the Stat menu, “CITIZEN” – “Driver Port” – “Assign COM port for printer” Choose the existing serial port to assign to CITIZEN COM port. ** Virtual COM port can be used same way as standard COM Port.
Set the details of port for serial communication condition accordingly and press “OK”. Port is created as per the right picture. * If status function is used through normal serial port without choosing CITIZEN COM, there could be trouble of PC freeze by waiting for status data from printer for about 30 seconds.
3.5 CITIZEN TCP/IP PORT To use status function of the driver through LAN or wireless LAN interface, it is necessary to have CITIZEN TCP/IP port monitor. CITIZEN TCP/IP port monitor needs to be installed prior to the printer driver installation. (Refer to “CITIZEN TCP/IP Port manual” for the details of the installation.) On the “Port Selection” screen in the middle of printer driver installation steps, installed CITIZEN TCP/IP Port is shown. Please choose the port. (Refer to the picture below.
3.6 Additional driver installation If you want to install additional driver to non-plug & play port such as serial interface, please follow the steps below. As shown in the right picture, choose “CITIZEN” “Printer Driver”- “Add CT-S2000” ** This picture shows CT-S200- but the entire installed driver name will be shown here. Choose interface that the printer is connected and press “OK”.
Additional printer diver is installed. * Once driver for the model is installed, additional driver installation to Plug & Play port can be done automatically just by connecting printer to the port. * Uninstalling whole drivers can be done as per the explanation in section “3.5 Uninstallation”.
3.7 Uninstallation Uninstallation of driver and software can be done from "Control Panel" --> "Programs and Features" (The name may be "Add or Remove Programs" depending on OS.) Choose "CITIZEN CT-S2000 Printer Driver (x32)" to uninstall CT-S2000 printer driver. Choose "CITIZEN Journal Viewer" to uninstall journal viewer. Choose “CITIZEN Printer COM Port” to uninstall CITIZEN COM port. Choose “CITIZEN Journal Viewer & Status Monitor” to uninstall all other programs.
3.8 Remarks for installation and uninstallation *The serial port settings on both the printer and PC need to match. If the setting does not match, it may cause no printing, garbage characters printing and so on. *If the driver uses COM port, other application to use same COM port may not work. In this case, you may be able to avoid the trouble by changing the COM port of the printer driver tentatively to other port. * Once a USB port is used for driver installation, please do not use other USB port.