LINE THERMAL PRINTER MODEL CT-S4000/CT-S4000DC CT-S4000L/CT-S4000DCL CT-S4000M/CT-S4000DCM User’s Manual
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Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2006/95/EC, formerly 72/23/EEC, the EMC Directive 2004/108/EC, formerly 89/336/EEC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LVD : EN60950 EMC : EN55022 EN61000-3-2 EN61000-3-3 EN55024 Class A This declaration is applied only for 230V model.
GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems.
SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed. ● After having read this Manual, keep it in a safe, readily accessible place for future reference.
PRECAUTIONS ON PRINTER INSTALLATION WARNING ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air. * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory. * Airborne oil, steel particles, or dust. * Static electricity or strong magnetic field.
CAUTION Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping may cause injury. • Poor print quality may occur. ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.
PRECAUTIONS IN HANDLING THE PRINTER WARNING Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency. ■ Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity. ■ Do not supply the printer from a power strip or current tap shared with other appliances.
CAUTION Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. THESE LABELS INDICATE THE RISK OF ANY INJURY DUE TO "HIGH TEMPERATURE" OF THE PRINT HEAD AND "SAWTOOTHED EDGE" OF THE MANUAL CUTTER. ■ Do not transport this printer with the paper roll inside. • Printer failure or breakage may occur. To prevent possible malfunction or failure observe the following. ■ Avoid operating the printer without paper properly loaded.
CAUTION To prevent injury and printer failures from worsening, observe the following: ■ Do not touch the printing surface of the thermal head. ■ Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working. ■ In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. ■ Be careful that the printer cover does not entrap your hands or fingers. ■ Be careful with sharp edges on the printer.
THE TABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 1.2 1.3 1.4 Features ..........................................................................................9 Unpacking .....................................................................................10 Model Classification ..................................................................... 10 Basic Specifications .....................................................................
1. GENERAL OUTLINE This product are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications. 1.1 Features ● Versatile roll capacity with ability to use 80 mm, 82.5 mm and 112 mm wide paper rolls. ● Can use paper roll with a maximum of 102 mm diameter. ● Drop-in paper loading mechanism facilitating easy paper handling and head cleaning.
1.2 Unpacking When unpacking the printer, confirm that the following are provided: ● Printer: ● AC power cord : ● CD-ROM: ● Sample paper roll: ● Partition: ● Screw: ● Quick start guide: 1 1 (for CT-S4000, CT-S4000L, CT-S4000M) 1 1 roll 1 1 1 AC power cord CD-ROM CT-S4000 Sample paper roll Partition Screw Quick start guide 1.
1.4 Basic Specifications Item Specifications CT-S4000 PA/RS/UB, CT-S4000DC PA/RS/UB Model Print method Line thermal dot print method Print width *1 104 mm/832 dots, 82.5 mm/660 dots, 72 mm/576 dots 104 mm/832 dots, 72 mm/576 dots, 50 mm/400 dots Dot density 8 dots/mm (203 dpi) in holizontal & vertical Print speed 150 mm/s (Fastest, print density 100 %), 1200 dot lines/s Only in label mode, 132 mm/s (max), print density level is 88%, and 1056 dot lines/s.
2. EXPLANATION OF PRINTER PARTS 2.1 Printer Appearance Printer cover Cover open button Side opening Power switch Operation panel (Front view) Side opening Rear connector (Rear view) ● Printer cover Paper is loaded under this cover. ● Cover open button To refill or replace paper, open the printer cover by pulling the cover open button forward. ● Power switch This switch turns the printer power ON/OFF. ● Side opening The cables connected to the printer can be routed through this side opening.
Operation Panel POWER LED ERROR LED FEED button ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure. The interval length of blinking represents the type of error. ● FEED button Pressing this button once causes the paper to feed one line. The longer the button is pressed, the more paper is fed.
2.2 Printer Cover Inside Manual cutter ● Paper feed roller Feeds paper as part of print mechanism. ● Paper-near-end sensor Detects near paper end, change position in accordance with the outer diameter of paper core. ● Auto cutter Cuts the paper with a command at the end of printing. Cutting method is selectable between partial cut and full cut with a command. * Factory default of the memory SW4-8 is set to "Partial cut", so that a command will be ignored.
3. PREPARATION 3.1 Connecting the AC Power Cord 1. Turn off the printer power switch. 2. For AC power type (with built-in power supply), connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the wall outlet. Power connector Cable connector Flat side AC inlet AC power cord AC power type (built-in power supply) DC power supply type CAUTION! ■ When disconnecting a cable, DO NOT pull out by the cable. Always hold the plug.
3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector. USB connector Parallel Interface Serial Interface USB Interface CAUTION! ■ When disconnecting the cable, always hold the connector. ■ Be careful not to insert the USB interface cable into the cash drawer kick-out connector. For serial interface cable, use the one with the following connection.
3.3 Connecting the Cash Drawer 1. Confirm that the power switch is OFF. 2. Confirm the top and bottom of the cash drawer cable connector and insert it into the cash drawer kick-out connector at the back of the printer. 3. Screw the cash drawer's ground wire to the body of the printer. Cash drawer kick-out connector Cash drawer cable connector CAUTION! DO NOT connect any other device than the specified cash drawer to the cash drawer kick-out connector. (Also DO NOT connect a telephone line.
3.4 Installing the Printer The printer can be installed horizontally, vertically, and on the wall. At the time of shipment, the printer is set for horizontal installation. To install the printer vertically or on the wall, the following adjustments are required. 1. Adjustment of paper near-end sensor position (See section 3.7) 2. Anti-slip rubber feet (for vertical setting) 3.
3.6 Setting DIP Switch The DIP switch is present on the serial interface board. The function of each switch is as shown below. DIP switch Interface board mounting screws CAUTION! ■ As for the setting of the serial interface, it gives priority to the setting of the memory switch rather than the DIP switch as the factory default. ■ Consult with the dealer where the printer was purchased when the change of the DIP switch setting is necessary. Switch No.
3.7 Adjusting the Paper Near-end Sensor Vertical Horizontal 1. Lightly push in the paper near-end sensor unit. 2. Move the paper near-end sensor unit to the right and left while keeping to press it. The position to be set varies in accordance with the setting of the printer, horizontal or vertical, or diameter of the paper roll as shown in the following figure. Sensor Position Roll paper diameter at the detection of near-end Outer core diameter of roll paper used **1 φ21.0 φ18.0 *2 φ24.5 φ21.
4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing the paper roll 1. Pull the cover open button forward. 2. Open the printer cover. 3. Insert a paper roll with its print area facing down as shown in the figure and pull out the paper end straightforward several cm (or inches) out of the printer. 4. Firmly close the printer cover until a click can be heard. See 5.3 Manual Setting of Memory Switch CAUTION! ■ Always use the specified types of paper roll. ■ Confirm that the paper roll is set correctly.
4.3 Periodic cleaning If the print head or platen is dirty, clear printing is not available or fault may occur. If paper dust or the like is present on the sensor protection sheet, label paper or blackmark paper may not be detected correctly. Periodic cleaning in accordance with the following procedure is recommended. 1. Turn the printer power off. 2. Open the printer cover. 3. Wait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol.
4.4 Self-printing Insert paper into the printer. With the FEED button pressed and held, turn the printer power on, keep the FEED button held for about 1 second, and then release the FEED button. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts. Firmware version Interface Serial communication condition (Only serial interface model) Memory switch setting Buffer size DIP switch setting (Only serial interface model) 4.
4.6 Error Indication ● Paper end Paper out is detected in two steps: paper near-end and paper end. ERROR LED will light when the paper is empty. If paper end is detected, refill the paper. If the printer cover is open, a paper-end is detected. ● Printer cover open During printing, do not open the printer cover. If you open the printer cover accidentally, the ERROR LED blinks. Check the paper, pull the paper straightforward several cm (or inches) out of the printer, and then close the printer cover.
Lighting and blinking status of each error including the above is shown below.
5. OTHER 5.1 External Views and Dimensions 147 (Unit: mm) 213 177 5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality. Paper Type Product Name Recommended thermal F230AA, P220AG, HP220A, HP220AB-1, P220AB, P220AE-1, paper roll PB670 (Red/Black), PB770 (Blue/Black) from Mitsubishi Paper TF50KS-E2D from Nippon Paper PD150R, PD160R from Ohji Paper 0 Paper width 82.5 Paper width 112 −1 4 Maximum print area 104 4 0 −1 Maximum print area 82.
When using “label paper” with CT-S4000L and CT-S4000DCL, refer to the following. Use the following paper or the equivalent paper. Paper type Recommended thermal label paper Product name 150LA-1 from Ricoh, GG40/P22/G6B from Ojitac, HD75 from Nippon Paper a) Label paper *L A E C B L D Full cut position Paper feeding direction M Unit: mm H I Mark J F Item G 58 to 112 -10 A Liner width B Label width _ 0.5 54 to 108 + C Left edge of label 2 + 0.
b) Black mark paper (BM paper) A B Cut position D C E Printable area F Paper feeding direction Black Mark (printed on the reverse) G Unit: mm Mark Item Dimensions A Right edge of black mark B Left edge of black mark 15 or more 0 to 1.5 C Black mark height 5 D Cut position in black mark 2.5 E Top margin F Black mark pitch 30 to 300 G Bottom margin 9 6.
5.3 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) Switch No.
Switch No. Memory SW5-1 SW5-2 SW5-3 SW5-4 SW5-5 SW5-6 SW5-7 SW5-8 Switch No.
1. Entering memory switch setting mode. Set paper in the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on, and then press the FEED button twice. Close the cover. If the current settings of the memory switch etc. are printed, the printer is now in the memory switch setting mode. 0: OFF state 1: ON state Memory SW (1) 00000000 (No indication for 0/1 with memory switch SW7 through SW10) 2. 3.
5.4 Selecting Paper Type *L, *M Paper type selection is available by the combination of memory switches SW44 and SW4-5 by the used of “Memory Switch Select Mode”. In addtion, the following procedure is available. 1 Enter Selecting Paper Type mode. 1)Open the printer cover and remove paper. Pressing and holding the FEED button, turn the printer power ON. The POWER LED starts blinking. 2)Release the FEED button and then close the printer cover.
Black Mark sensor Metal frame Label light receiving sensor *L Level indicator LED Label paper sensor adjuster *L Black Mark paper sensor adjuster Label light emitting sensor *L 1 Enter Adjusting Paper Sensor mode. Open the printer cover, remove paper, and then set the printer power switch to ON. Here, POWER LED and ERROR LED go on with the buzzer sound. Then close the printer cover while pressing the FEED button. The ERROR LED starts blinking with the buzzer sound.
5.6 Full cutting label paper *L When full-cutting the label paper with the printer installed horizontally,Be sure that the guide plate is mounted on the paper exit of the printer cover. (This guide plate was set to the printer at the time of factory shipment.) The Guide Plate prevents cut paper from dropping in the printer. CAUTION! ■ If about 10 sheets of cut paper accumulate on the paper exit, remove the paper. • Stacking of 10 or papers, paper jam may occur.
TB74915-10F 1.
