Installation guide

Chapter 3. Running a Windows Terminal Server and MetaFrame pilot 17
AppSense also provides a range of tools to secure your Terminal Server. For more
information, see:
http://www.appsense.com/
3.1.3 Choosing a pilot group
Choose a number of users who are willing to test your new terminal server. You want a
sufficient number of users to place a moderate load on your server. The actual number varies
depending on your server configuration, the application mix, and the sophistication of your
users. When selecting a representative set of users, you may ask such questions as:
򐂰 How many use one application at a time?
򐂰 How many are power users?
As stated previously, it is important that you run your test on the same hardware that you will
use for your final solution. A linear extrapolation to a larger number of users is a reasonable
way to approximate the size your server must be.
Table 3-1 shows a list of users that may be involved in a typical Windows Terminal Server and
MetaFrame pilot test. It also shows the job category and workstation types that will be tested.
Note that we chose a staff with a number of different job roles to get a good cross-section of
user types.
Table 3-1 Example pilot members
Be sure to tell each user that their experience will be used to determine the outcome of the
pilot test. You may find it useful to give users a prepared set of questions to answer at the end
of the test. Some questions you may consider asking include:
򐂰 How easy was the terminal server to use? (very easy, easy, average, poor, or difficult)
򐂰 How fast, relative to your existing computer, was the terminal server? (very fast, fast,
average, slow, or very slow)
򐂰 Did you experience any problems? If yes, please give brief details.
򐂰 Did your computer have any errors or stop working? If so, please give brief details.
򐂰 What is your overall impression of the terminal server? (excellent, good, average, poor, or
very poor)
Your goal is for the pilot group to find WTS easy to use, fast, and convenient. The pilot
feedback gives an indication of whether a broader rollout of WTS is feasible.
3.1.4 Performing the pilot
Run the pilot for at least four or five business days. The users in your test group should
access a single Windows Terminal Server that you are monitoring with the Windows
Performance tool. Be sure to monitor the server at different times each day: during the
morning logon load, at lunch time when the server is usually less busy, and perhaps in the
evening when batch-type jobs are run. These different sample times give you a feel for how
Current job role Names
Secretary John Smith, Mary Wilson
Administration John Harris, Michelle Sargent
Sales or Management Allen Jones, Stephen Candell