User Guide

FAQs and Troubleshooting
An error message will be displayed if traffic is not available in Small Screen.In Large Screen
traffic is “grayed out”. Verify that the CUE traffic device is attached to the USB hub.
Q: Why does it take time for the navigation to work when it is first selected?
A: When the navigation application is launched it will take approximately 2 minutes for
initialization. Also, the navigation may require time for calibration. The user may need
to drive for about 1/2 hour to complete the calibration. This will only be required the
first time the system is launched or after the program is reinstalled.
Q: Why do I see a different location on the map when the navigation is selected?
A: EachNavtech DCA map has a default location that is shown until the GPS is
initialized. This should take only a few moments or it will correct itself when the car is
moving.
Q: How do I confirm the GPS is working properly?
A: By reviewing the Settings menu, GPS information, you can confirm the number of
satellites the system is acquiring. If your GPS antenna is not located in a clear area or
if you are under a bridge or between tall buildings, no satellite may be seen. Move the
car to a location where there are no obstructions or move the GPS antenna to a better
location.
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JoyRoute Plus™ Navigation for
FAQs and Troubleshooting