User manual

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138 FileMaker Pro User’s Guide
This situation also applies to files that FileMaker Server uses as backup targets. If the backup file is being
scanned by antivirus software when a scheduled backup occurs, the destination file might be locked. This
causes the backup process to fail, which may result in data loss. This same data loss issue applies when an
open, non-shared FileMaker
Pro database file is scanned by antivirus software.
When running antivirus software on computers that host FileMaker Pro databases, follow these
recommendations:
1 Do not run virus protection software on open or hosted databases. First, close the databases, then run the
virus protection software.
1 When you scan your computer for viruses, do not scan the Databases folder and subfolders or any folder
that contains files that actively hosts files through FileMaker
Server or FileMaker Pro. Instead, set your
antivirus software to scan your database backup destination folder and make sure your antivirus scan
schedule does not coincide with your FileMaker
Server backup schedule. Wait until databases are
completely backed up before scanning them.