User Guide C35 ™ Amplified Telephone E N G L I S H E S P A Ñ O L F R A N Ç A I S
TABLE OF CONTENTS Introduction ........................................................................................ 3 Parts Checklist .................................................................................. 4 Quick Reference Guide .................................................................. 5 Connecting the phone ................................................................. 7 Introduction to Clarity Power .................................................... 8 Clarity Power Boost ...
INTRODUCTION Thank you for purchasing the Clarity C35 Amplified Telephone. Operating Instructions and the associated Quick Reference Guide will provide you with the information you need to use your C35 effectively, easily and safely. Read this manual thoroughly before using your telephone. Keep the manual near the telephone for easy reference.
CONTENTS & PARTS CHECKLIST BOOST VOLUME Handset Base unit Handset coil cord User guide Telephone line cord Mounting bracket 4 4 AA batteries
Quick Reference Guide C35 FEATURES 1 Phone Number Directory 9 BOOST Indicator 2 Memory Button 10 Hold Indicator 3 Redial Button 11 Program Button 4 Flash Button 12 Hold Button 5 Volume Slider 6 Low Battery Indicator 7 Visual Ringer 8 Boost Button 1 2 BOOST 3 VOLUME 12 11 10 9 8 7 6 5 4 5
C35 Quick Reference Guide FEATURES 1 Ringer Volume Switch 2 Pulse/Tone Switch 3 Phone Line Connection SIDE VIEW 1 2 DIAL Off Lo T P 3 BACK VIEW LINE 6
C35 Quick Reference Guide M 1 M 2 M 3 M 4 M 7 M 5 M 8 M 6 M 9 M 10 M 11 HOW TO CONNECT THE C35 PHONE FOR DESKTOP USE 2 1 1. Install the 4 AA batteries. 2. Connect one end of the telephone line cord to the “Line” jack on the back of the C35 and the other end to the phone outlet on your wall. 3. Connect the handset cord to the telephone as shown above. 4. Lift the handset and listen for a dial tone. The phone is ready to use. The C35 phone may also be used as a wall mounted phone.
INTRODUCTION TO CLARITY POWER Clarity Power™ Technology Clarity Power not only makes calls louder, but also easier to understand. The patented Clarity Power technology amplifies and shapes high frequencies to enhance communications for the millions of people who experience high frequency hearing loss, the most common type of hearing loss. The Clarity C35 has a maximum amplification level of 40dB louder than a regular telephone when the included batteries are inserted.
GETTING STARTED There are four initial steps involved in setting up your C35 1. Insert four AA alkaline batteries for maximum amplification. See below. 2. Decide if you want the phone to sit on a desk or hang on the wall. 3. Connect the telephone components. Pages 11-12. 4. Program up to twelve (12) telephone numbers to call with the press of a memory button. See Page 13. To install new batteries: 1 1. Slide open the battery compartment cover on the bottom of the telephone.
GETTING STARTED Connecting your Telephone 1. Carefully remove your telephone from its box. If there is any visible damage, do not attempt to operate this equipment. Return it to the place of purchase. 2. Check to be sure that you have all items that come with your C35 telephone.You should have a Handset, Base Unit, Mounting Bracket, Handset Line Cord, and Telephone Line Cord, User Guide and 4 AA batteries.
GETTING STARTED 3. Set the TONE/PULSE switch located on the right side of the base to correct dialing mode. Please check with your local telephone company if uncertain of the type of service. 4. Lift the handset and listen for a dial tone. The phone is ready to use. Wall Mounting Instructions The phone unit may be mounted on a standard wall plate. The mounting bracket will mount on the telephone with the larger tabs towards the bottom of the phone. 1.
GETTING STARTED 4. Plug the flat telephone line cord into the wall plate jack, then align the mounting bracket’s keyhole slots with the wall plate studs and slide the base of the phone downward to secure it on the wall. See Figure 6. 7. Locate the small hook on the handset cradle on the base. Pull the hook out and turn around so the small lip faces upward to support the handset. AUTO M 2 M 3 M 4 M 7 M 5 M 8 M 6 M 9 M 10 M 11 Figure 6 1 6.
TELEPHONE OPERATIONS Placing a Call 1. Lift the handset and dial the number you wish to call. 2. Press the BOOST button and turn the Clarity Power slider to adjust volume. The BOOST button will illuminate to indicate amplification is on. Receiving a Call When a call is received, the audible ringer will sound and the visual ringer will flash to alert you of an incoming call. To answer the call, lift the handset.
TELEPHONE OPERATIONS Dialing a Memory Location 1. Pick up the handset. 2. Press the memory button where the desired number has been stored. 3. The call will automatically dial. Flash BOOST VOLUME Figure 11 Flash is a feature that enables you to answer a call if you have call waiting. Please contact your local telephone company for information on subscribing to this feature.
TELEPHONE OPERATIONS extension phone. NOTIFICATION OPTIONS Ringer Volume Ringer Volume can be set to one of three (3) positions by pressing the RINGER VOLUME UP or DOWN switch located on the right side of the telephone. See Figure 14. Off Lo Figure 14 C35 Low Battery Indicator If the batteries are weak, the Low Battery indicator will light up. Install fresh batteries according to the directions above. See Figure 15.
PHONE INDICATOR LIGHTS BOOST VOLUME 16 HOLD Indicator Light BOOST Indicator This light will illuminate when the phone call is put on HOLD. To take off of HOLD, press the HOLD button again. This light will illuminate when the BOOST feature is activated. Visual Ringer The visual ringer will flash to alert of an incoming call. Low Battery Indicator This light will illuminate to indicate the battery power is low.
TROUBLESHOOTING No Dial Tone/Phone Will Not Operate 1. Check all phone cords and connections. Make sure they are plugged in securely. 2. Plug unit into a different phone jack to help determine if the difficulty is with the phone or the phone jack. 3. Switch out handset or telephone line cords. 4. Disconnect any other equipment that may be attached to the phone. Unable To Dial Out 1. Make sure TONE/PULSE switch is set correctly. 2. Phone may be at the end of a long line of phones (loop).
TROUBLESHOOTING Unable To Hear Phone Ringer 1. Too many phone or phone devices on a line may cause your phone to not ring. Disconnect one (1) or two (2) of the devices to see if the problem is eliminated. If not, contact your local phone company for load guide lines. 2. If batteries are not placed in the phone, the extra loud ringer, will not work. Volume Control Does Not Work BOOST must be activated to turn on the additional amplification. Static On The Line 1.
TROUBLESHOOTING Unable to Access Automated Systems Automated systems used by banks, long distance voice mail and other applications require that a phone be set to “tone” dialing. Check the switch on the back of the phone labeled “T/P” and set to “T.” This will enable the phone to be compatible with these automated systems. Compatibility Do I Need to Install Batteries? To reach the maximum amplification of 40dB, and to fully operate certain functions on the phone, the batteries need to be installed.
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons including the following: 9. Operate this telephone using the electrical voltage as stated on the base unit or the owner’s manual. If you are not sure of the voltage in your home, consult your dealer or local power company. 1. Read and understand all instructions. 10.
IMPORTANT SAFETY INSTRUCTIONS operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment may require extensive work by a qualified technician to restore the telephone to normal operation. E. If the telephone has been dropped or the case has been damaged. F. If the telephone exhibits a distinct change in performance. 15. Never install telephone wiring during a lightning storm. 16.
REGULATORY COMPLIANCE Part 68 of FCC Rules Information a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
REGULATORY COMPLIANCE i) If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this telephone equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. j) This telephone equipment is hearing aid compatible. Customer-Owned Coin/Credit Card Phones: To comply with state tariffs, the telephone company must be given notification prior to connection.
REGULATORY COMPLIANCE Industry Canada Technical Specifications This product meets the applicable Industry Canada technical specifications. Before installing this equipment, users should ensure that it is per- missible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection.
WARRANTY & SERVICE The following warranty and service information applies only to products purchased and used in the U.S. and Canada. For warranty information in other countries, please contact your local retailer or distributor. companies manufacture different types of equipment and Clarity does not warrant that its equipment is compatible with the equipment of a particular phone company. Implied Warranties Limited Warranty Clarity, a division of Plantronics, Inc.
WARRANTY & SERVICE How to Obtain Warranty Service To obtain warranty service, please prepay shipment and return the unit to the appropriate facility listed below. In the United States Clarity Service Center 4289 Bonny Oaks Drive, Suite 106 Chattanooga, Tennessee 37406 Tel: (423) 622-7793 or (800) 426-3738 Fax: (423) 622-7646 or (800) 325-8871 In Canada Plantronics Service Center 8112 Trans-Canada Hwy. Ville St. Laurent. Que.
