Amplified Phone with Captioning and Touch Screen Keypad ~ User Guide ~ ClarityProducts.
TABLE OF CONTENTS Important Safety Instructions....................................... 4 Care and Maintenance.................................................... 6 Technical Details............................................................... 6 Introduction - About Clarity......................................... 7 About ClarityLogic........................................................... 7 Installing Your Ensemble.................................................
IMPORTANT SAFETY INSTRUCTIONS To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. • Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
CARE AND MAINTENANCE TECHNICAL DETAILS FOR BEST PERFORMANCE Dimensions Environment • Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L: 233.8mm W: 2 58.7mm H: 164.3mm when stand is set to 30 degree • The product should be kept free from excessive smoke, dust, high temperature, and vibration. Standard: (Wi-Fi) IEEE 802.11 b/g/n • The product should not be exposed to direct sunlight.
INTRODUCTION Thank you for purchasing your new Ensemble from Clarity – the best amplified captioning telephone in its class. Please read these instructions to ensure you take advantage of the complete set of rich features offered by this product. Our Company Clarity, a division of Plantronics (NYSE: PLT), creates smart communication solutions that help seniors live richer, more engaged lives.
INSTALLING YOUR ENSEMBLE Package Contents • Ensemble amplified telephone • Wireless Access Point (WAP) (power supply and Ethernet cable connected to your unit) • Quick installation guide • User guide Installation Your product comes completely assembled. Please note: to enable the captioning feature, you need access to high-speed Internet in your home. Install WAP first – follow directions below before installing your Ensemble 1. Pull the ends of the Ethernet cable to untangle the cable. 2.
INSTALLING YOUR ENSEMBLE 5 Internet Router* (not included) WAIT 5 MINUTES... 5 WAP WAIT 5 MINUTES...
REGISTERING YOUR ENSEMBLE FOR CAPTIONING Your device MUST be registered with ClearCaptions to activate the captioning feature. The ClearCaptions Terms of Use apply, see www.clearcaptions.com. If you have high-speed Internet access and the WAP is properly installed, you will be prompted to register your device. You must register to access the captioning feature.
USING YOUR ENSEMBLE If your Ensemble phone has wireless Internet access and is registered, you are ready to access the captioning feature. Shortly after the Ensemble is ready to be used, you will be prompted to set the time and date. 1. When prompted on the display with the message “Do you want to set time and date?”, press “Yes”. 2. When “Date/Time” is displayed, press “+” or “-“ for each field to set date and time. 3. After completing, press “Save” to exit this screen. 4.
USING YOUR ENSEMBLE The “ClearCaptions” button is located under your numeric keypad. Press this button to enable captions. If your Ensemble is registered with ClearCaptions, the “CC” button is blue. If Ensemble is not registered, the “CC” button remains grey. When blue, your calls will be captioned automatically each time you place or answer a call. For your convenience, we recommend automatic captioning during each call.
USING YOUR ENSEMBLE Incoming call During a call: When there is an incoming call, you will see your screen displaying the visual ringer. Caller information is displayed on the screen (if you have caller ID service with your phone account, purchased separately from your phone service provider). You have the option to press “Silent” – disabling the audible ringer and returning your unit to the idle screen. You can also press the “CC” button before lifting the handset to answer your call.
ENSEMBLE ICONS - DETAILS • You can have the entry as both a speed dial and an Emergency Contact. • When finished, press the “X” in the upper right corner; you will be prompted to save or cancel your record. Press “Save” to save your entry and exit. Phonebook – press this icon to access your phonebook records. At the top of your screen, you will see three buttons: 1. “Favorites” – this icon takes you to your most dialed numbers; this list is populated with the phone numbers you call most frequently.
ENSEMBLE ICONS - DETAILS 2 o Use the “Format” button to choose the correct dialing format according to your local phone service (with/without area code, with/without “1” before the area code). o Choose “Save” at the bottom of the screen. o The “Phonebook: New Entry” window is displayed, with the phone number populated. o F ollow the instructions in the “New Entry” section in the “Phonebook” section.
ENSEMBLE ICONS - DETAILS 2 Messages – to review your answering machine messages, press the “messages” icon. A new window will open. At the top of the window you will see three buttons: 1. “New” (messages) – listing only the messages that have not been played back yet; you will see the number of new messages in the circle attached to the icon. 2. “All” (messages) – listing all messages (old and new); new messages will show an indicator (NEW) next to the date of the message. 3.
ENSEMBLE ICONS - DETAILS OR Answering Machine - ON (default) – press this icon to toggle the answering machine to “ON” or “OFF”. Ringer - ON (default) – press this icon to toggle the audible ringer to “ON” (audible) or “OFF” (silent). Connection – press this button to review the status of your wireless connection. If the Wi-Fi symbol is displayed in “Connection Strength”, your phone is able to caption your phone calls.
ENSEMBLE ICONS - DETAILS Settings – see separate “Settings” section for details. Menu Menu – Press this icon at any time to access all the available icons/functions on your phone. This icon is present in the idle screen (lower right corner), regardless of the number of icon lines shown on the screen. ClarityLogic® – press this icon to quickly access our ClarityLogic Center. Our helpful team will assist you with preferences and functionality of your phone by accessing your Ensemble and making changes.
ENSEMBLE SETTINGS • Dialing • Talking Keypad – this feature allows the phone to pronounce the digits for the number you are dialing out. Settings – press this icon to customize the Ensemble according to your preferences. A new window will be displayed, showing the different items available for adjustments. o Turn on or off – press the “ON/OFF” button to toggle to on or off. o Use Default – you can use the factory set voice for the keypad numbers on your phone.
ENSEMBLE SETTINGS • Boost Override - ON/OFF (default: OFF). This feature indicates the audio mode in which all calls are started; if you wish that all your calls start in “Boost On” mode, turn this feature on; if all your calls should start in “Boost Off”, leave the feature in “Off” mode (default). You can still toggle the feature on or off during a call, by using the Boost button.
ENSEMBLE SETTINGS ACCESSORIES (OPTIONAL) • ClarityLogic • This section allows you to change the ClarityLogic number – if instructed to do so by one of our Customer Service Representatives. • About Phone – this section displays important information about your unit – which can assist you in case you need help with your unit, or just to review the status of your phone. All information is technical and cannot be changed. You can provide this information in case you need technical assistance, upon request.
TROUBLESHOOTING Note: If you still have difficulties after following the instructions in this section, disconnect the AC adapter from the Ensemble, then reconnect. I cannot hear a dial tone. • Make sure the AC adapter is connected properly - the screen should be active. • Confirm that the telephone line cord is connected properly; this unit needs POTS (Plain Old Telephone Service) to work. • Disconnect the telephone from the telephone line cord and connect the line to a known working telephone.
TROUBLESHOOTING Time on the Ensemble has shifted. • Incorrect time information from incoming Caller ID changes the time. To correct, press the “Date/Time” icon and adjust manually. The second caller’s information is not displayed during an outside call. • In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWCID), you must first contact your service provider and subscribe to the desired service.
FCC REQUIREMENTS AND REGULATIONS PART 68 OF FCC RULES INFORMATION This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
FCC REQUIREMENTS AND REGULATIONS NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
WARRANTY AND SERVICE The following warranty and service information applies only to products purchased and used in the U.S. and Canada. For warranty information in other countries, please contact your local retailer or distributor. Limited Warranty: Clarity, a division of Plantronics, Inc.
Clarity, a Division of Plantronics, Inc. 6131 Preservation Drive Chattanooga,TN 37416 Tel: 800-426-3738 Fax: 800-325-8871 E-mail: claritycs@plantronics.com Website: www.clarityproducts.com ©2012 Clarity, a Division of Plantronics, Inc. All rights reserved. Clarity, ClarityLogic, and Ensemble are trademarks or registered trademarks of Plantronics, Inc. ClearCaptions, the ClearCaptions logo the “CC phone” logo and “Get the whole conversation.” are trademarks of Purple Communications, Inc. Rev.
