User Guide Amplified corded telephone Featuring Clarity® Power™ Technology C1000 TM E N G L I S H signal program redial flash hold abc def help ghi jkl mno mute pgrs tuv wxyz boost oper C1000TM with Clarity® PowerTM
TABLE OF CONTENTS Safety Instructions................................................................................. Installation................................................................................................. Features...................................................................................................... Clarity ® Power Control...................................................................... Boost Control ...............................................................
SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons including the following: 1. Read and understand all instructions. 2. Follow all warnings and instruc- tions marked on the telephone. 3. Do not use this telephone near a bath tub, wash basin, kitchen sink or laundry tub, in a wet basement, near a swimming pool or anywhere else there is water. 4.
SAFETY INSTRUCTIONS instructions. Improper adjustment may require extensive work by a qualified technician to restore the telephone to normal operation. E. If the telephone has been dropped or the case has been damaged. F. If the telephone exhibits a distinct change in performance. 15. Never install telephone wiring during a lightning storm. 16. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
CONTENTS & PARTS CHECKLIST Carefully remove all of the contents from the package. If there is any visible damage, or any of the contents are missing, do not attempt to operate this equipment. Please call 1-800-552-3368 to exchange this unit for a factory-fresh replacement.
INSTALLATION Warning: To prevent electrical shock, always remove the telephone line cord from the wall jack before removing the cord from the telephone. Never leave the line cord connected to the wall jack if it is not also connected to the telephone. Select a Location • This unit requires a modular phone jack. • The unit should be located in an area where it is easy to see the lighted ringer. • The unit can be used as a desk top phone or a wall mount phone.
INSTALLATION To Install As a Wall Unit: Important: A modular wall jack with raised mounting pins is required for installation as a Wall Unit. The Clarity C1000 comes assembled with mounting bracket attached in desk mount position. For wall mounting simply remove bracket, rotate 180 degrees and reattach as shown. • Plug one end of the telephone line cord (long, flat) into the back of the Clarity telephone. • Attach the wall-mounting bracket to the bottom of the Clarity telephone. It snaps into place.
INSTALLATION Warning: To prevent electrical shock, always unplug the telephone line cord from the wall before removing the cord from the telephone. Never leave the cord connected to the wall if it is not also connected to the telephone. • Hold the Clarity telephone so that the holes on the mounting bracket line up with the raised mounting pins on the modular wall jack.
C1000 FEATURES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Clarity® Power™Control Boost Button Clarity ON/OFF Switch Sound Level Indicator Ringer Volume Control Visual Ringer Ringer Pitch Control Tone/Pulse Selector Last Number Redial Flash Button 11. 12. 13. 14. 15. 16. 17. 18. 19.
C1000 FEATURES Your Clarity C1000 is packed with features that will help you improve your communications over the telephone. Clarity® Power™ Control The Clarity Power Control allows you to control the clarity of your phone conversations. It will let you hear clearly phone calls that are normally difficult to understand. The amplification will be increased by more than 26 decibels and the frequency band from 2000 to 3000Hz will be specially enhanced to improve the clarity of your call.
C1000 FEATURES Sound Level Indicator This LED signal indicates if there is speech or sound present on the line. It will be bright and steady when a dial tone is present. It will flash in rhythm with a busy signal and will flicker when the person on the other end is speaking. This feature is designed to assist those individuals with a more profound hearing loss. Ringer Controls The Clarity C1000 comes with a Special Low-Frequency Ringer designed to be easily heard by everyone.
C1000 FEATURES Note for Users with Pulse/Rotary service only: Many automated answering systems used by banks, stores and government agencies ask you to “Push 1 for service”, “Push 2 for the operator”, etc. You must switch the tone/pulse switch on the top edge of the phone to tone before responding to these prompts. In summary, dial the phone number you want to call in pulse mode, switch to tone mode to interact with the automated answering system, switch back to pulse mode when your call is done.
C1000 FEATURES To Use the Flash Feature: Simply press the Flash button at the appropriate time as outlined in the guide provided by your local phone company. Hold This advanced feature on your Clarity C1000 allows you to put a call on hold, hang up and switch to another extension or have a private conversation that you don’t want the person on the other end of the phone to hear. You will be able to hear the person on the other end, but they won’t be able to hear you while the hold indicator light is on.
C1000 Features Surge Protection The unit is equipped with a resettable fuse. The fuse will automatically reset within 30 minutes after activation once the surge condition has subsided. Neck Loop/Auxilary Port The C1000 has a 3.5mm jack to use with a neck loop. The volume to the neck loop is controlled with the Clarity Power Control. When the neck loop is plugged in, the receiver in the handset is disabled.
TELEPHONE OPERATIONS To Place or Receive a Call: 1. Adjust the Clarity Power Control to its lowest setting (zero). 2. Pick up the handset and listen for the caller’s voice or a dial tone. Watch the green sound level light located on the phone base, next to the program button. It should sign steady. 3. When placing a call, dial as you would any phone and wait for someone to answer. 4. Press the Boost Button 5.
TELEPHONE OPERATIONS 5. Press the “PROGRAM” button again. 6. Select the appropriate memory storage button. Press and release this button. 7. Place handset back into cradle. 8. Repeat steps 3 through 7 for all other memory storage locations. signal program redial flash hold Programming Frequently-Dialed Numbers To Dial Programmed Numbers: 1. Pick up the handset and listen for a dial tone. 2. Press the appropriate Memory Storage Button. 3. The number will be dialed automatically.
TELEPHONE CARE The Clarity C1000 has been designed to give you years of dependable service with a minimum of care. To ensure the utmost in performance, follow these guidelines in caring for the unit: • Avoid dropping or knocking the unit. • Dust the unit regularly. Wipe the unit with a soft, damp cloth. Do not use detergents and avoid excess moisture. • The Clarity C1000 is an electrical device. Avoid electric shock by keeping the phone away from water. (i.e.: bathroom, kitchen sink, etc.
TROUBLESHOOTING Phone Will Not Operate Disconnect any other equipment that may be attached to the phone. Check your phone cords and connections. Try a different line cord and/or handset cord to determine if the problem is with one of the cords. If problem lies in the cord simply replace the defective cord. If this does not solve the problem, try plugging the phone into a different phone jack. Can’t Dial Out Make sure that TONE/PULSE switch is set correctly.
TROUBLESHOOTING Static On Line – Interference From Household Appliances Your Clarity phone may be located near a touch lamp, microwave or refrigerator which may cause interference. Relocating your phone to another area may eliminate the problem. A cordless phone on your phone line may also cause static. Try disconnecting your cordless phone for several days. This may eliminate the problem. Disconnect any extra devices which may be attached to the phone.
TROUBLESHOOTING Unable To Hear Phone Ringer Make sure the ringer volume is not set to OFF. Slide the volume adjustment switch to the large dot and the pitch adjustment switch to the small dot. This will cause the ringer to sound at its loudest and lowest frequency. Typically, low frequencies are easier for people with hearing loss to detect. Consider purchasing a variable pitch auxiliary ringer such as the Clarity WR-100.
Regulatory Compliance Part 68 of FCC Rules Information a REN of 0.3). For earlier products, the REN is separately shown on the label. a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
Regulatory Compliance commission or corporation commission for information. This equipment generates, uses and can radiate radio frequency energy and, if i) If your home has specially wired alarm not installed and used in accordance equipment connected to the telephone with the instructions, may cause harmful interference to radio communications.
Regulatory Compliance Privacy of communications may not be ensured when using this phone. Caution: To maintain the compliance with the FCC’s RF exposure guideline, place the base unit at least 20 cm from nearby persons. For body worn operation, this handset has been tested and meets the FCC RF exposure guidelines when used with the (Plantronics) accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Warranty & Service The following warranty and service information applies only to products purchased and used in the U.S. and Canada. For warranty information in other countries, please contact your local retailer or distributor. defect covered by this warranty. Telephone companies manufacture different types of equipment and Clarity does not warrant that its equipment is compatible with the equipment of a particular phone company.
Warranty & Service How to Obtain Warranty Service To obtain warranty service, please prepay shipment and return the unit to the appropriate facility listed below. In the United States Clarity Service Center 4289 Bonny Oaks Drive, Suite 106 Chattanooga, Tennessee 37406 Tel: (423) 622-7793 or (800) 426-3738 Fax: (423) 622-7646 or (800) 325-8871 In Canada Plantronics Service Center 8112 Trans-Canada Hwy. Ville St. Laurent. Que.
