C4210™ User Guide 2.
TABLE OF CONTENTS Safety Instructions ....................................................... 5 Features ......................................................................... 9 Getting Started ..........................................................11 Choosing a Location ...........................................11 Telephone Installation ........................................12 Battery Installation .............................................14 Handset Battery Charging ............................
TABLE OF CONTENTS Telephone Operations .............................................24 Placing a Call ........................................................24 Answering a Call ..................................................24 Last Number Redial............................................24 Pause Feature .......................................................25 Temporary Tone ...................................................25 Lighted Key Pad ...................................................
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the telephone. 3. Do not use this telephone near a bath tub, wash basin, kitchen sink or laundry tub, in a wet basement, near a swimming pool or any where else there is water. 4.
IMPORTANT SAFETY INSTRUCTIONS 10. Do not place anything on the power cord. Install the telephone where no one will step or trip on the cord. 11. Do not overload wall outlets or extension cords as this can increase the risk of fire or electrical shock. 12. Never push any objects through the slots in the telephone. They can touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the telephone. 13.
IMPORTANT SAFETY INSTRUCTIONS E. If the telephone has been dropped or the case has been damaged. F. If the telephone exhibits a distinct change in performance. 15. Never install telephone wiring during a lightning storm. 16. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 17. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 18.
IMPORTANT SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS FOR BATTERIES Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. 1. Use only the approved battery pack in the handset of your cordless phone. For Handset Unit: 3.6V 600mAHr NiMH Rechargeable Battery Sanik Battery Co. Ltd.: 3SNAAA60HSJ1 GPI International Ltd.: GP60AAAH3BMJZ For Base Unit: Four (4) AA alkaline batteries 2. Do not dispose of the battery in a fire as it may explode.
FEATURES Telephone Base 1. 2. 3. 4. 5. 6. 7.
FEATURES Handset 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
GETTING STARTED CHOOSING A LOCATION 1. This phone requires a modular phone jack (RJ11C) and a standard 120V AC wall outlet. 2. Plug the AC Adapter directly into outlet. 3. Do not plug other appliances into the same outlet or have outlet controlled by a wall switch. TEL 4. Choose a location that is out of the way of normal activities. 9V DC 400 mA USE ONLY WITH CLASS (CLASSE) 2 POWER SOURCE CAUTION: USE ONLY WITH CLASS 2 POWER SOURCE 9V DC, 400MA.
GETTING STARTED TABLE/DESK TOP INSTALLATION CAUTION: Disconnect the telephone line cord before connecting or disconnecting the battery backup in the wall mount bracket. 1. Plug one end of the supplied modular telephone line cord into the jack marked TEL located on the back of the telephone base as shown in the diagram. 2. Plug the modular telephone line cord’s other end into a modular phone jack. 3.
GETTING STARTED 1. Plug one end of the supplied short modular telephone line cord into the TEL jack located on the back of the base of the phone. 2. Insert the plug of the AC adapter into the jack marked DC 9V 400mA located on the back of the telephone base. 3. Align the mounting bracket on the back of the base so that the black rubber feet are towards the bottom of the phone. Insert the bracket’s tabs into the slots and secure the bracket by sliding it upward. 4.
GETTING STARTED HANDSET BATTERY INSTALLATION The C4210 uses a 3.6Volt 600mAh NiMH rechargeable 3 cell (AAA Type) battery that is included with your unit. Handset Battery must be connected before beginning initial charging. To Install a New Battery 1. 2. 3. 4. 5. Battery Connector Battery Pack Plug Remove battery cover Install new battery Connect battery pack Replace battery cover Charge for 12 hours before first use Handset Battery Charging 1. Place the handset in the base.
GETTING STARTED Battery Life A fully charged battery provides an average talk time of about four (4) hours, or standby time of about (8) days. Talk time and standby time may vary depending on operating conditions. Talk Time: about four (4) hours Standby Time: about eight (8) days Headset Jack You can use this telephone hands-free when you install a 2.5mm headset (purchased separately). To install, plug the headset into the HEADSET JACK at the top of the handset.
FEATURE SET UP TELEPHONE HANDSET Set-up Mode The C4210 handset goes into setup mode automatically when the battery is connected. Or press and hold MODE button for 3 seconds to enter setup mode. If there is no input within 30 seconds, the language will be set to the last selected one and go back to standby mode. Setting Language 1. After entering setup mode, the LCD display will show SEL LANGUAGE and then 1.ENG 2.SPA alternately with a tick mark against the selected language. 2.
FEATURE SET UP 3. Enter the area code number using the numeric keys on the handset. 4. Press the UP (▲) or DOWN (▼) button to go to the next menu. Setting Area Code 2 1. After setting Area Code 1, press UP (▲) button to set Area Code 2. 2. The LCD display will show AREA CODE 2 and XYZ with X digit blinking. 3. Enter the area code number using the numeric keys on the handset. 4. Press the UP (▲) or DOWN (▼) button to go to the next menu. Setting Long Distance Service (LDS) Code 1.
FEATURE SET UP Setting Voicemail Number 1. After setting Easy Mode, press UP (▲) button to set VOICEMAIL Number. 2. The LCD display will show VOICEMAIL NO and XXX-XXX-XXXX with the last digit blinking. 3. Enter the voicemail number using the numeric keys on the handset. Press DEL/CH key to delete and move cursor back one place. 4. Press the UP (▲) or DOWN (▼) button to go to the next menu. Setting Message Waiting ON/OFF 1.
FEATURE SET UP Digital Clarity Power™ Technology With Digital Clarity Power, the high frequency sounds are amplified more than the low frequency sounds so words are not just louder, but clearer and easier to understand. It also provides intelligent amplification to make soft sounds audible, while keeping loud sounds bearable. BOOST – Clarity Power On/Off The C4210 has a button that controls the loudness of the receiver.
FEATURE SET UP Handset Ringer Set the switch marked Ringer OFF/VIBE/ON located on the side of the handset. When VIBE is selected the handset will ring and vibrate when receiving and incoming call. The ringer switch must be set to ON or VIBE for the handset to ring. Note: If both handset and base ringers are set to OFF, the visual ringer will flash to indicate there is an incoming call.
FEATURE SET UP TELEPHONE BASE Ringer Volume The base ringer volume adjustments are located on the side of the telephone base. Pressing the UP (▲) key on the base increases the ringer sound by one level while pressing the DOWN (▼) key reduces the sound by one level. There are a total of six levels from maximum to minimum. The ringer will sound for two (2) seconds while choosing a ringer volume, to allow the user to make a choice.
FEATURE SET UP OFF – When the BOOST ON/OFF switch is set to OFF, the Boost function will be OFF every time a call starts, and the user will need to press the BOOST Clarity Power button in order to gain the extra level of amplification. If the phone hangs up, the Clarity Power will reset to OFF. During a call, the BOOST Clarity Power button can toggle the Clarity Power function ON or OFF according to the user’s needs. CAUTION:VOLUME WILL BE LOUD WHEN BOOST SWITCH IS SET TO “ON.
FEATURE SET UP To Replace Battery Backup Batteries 1. Disconnect telephone line cord and remove desk/wall mount bracket from telephone base. 2. Disconnect battery back-up connector from the telephone base. 3. Remove batteries from desk/wall mount bracket. 4. Install four (4) AA Alkaline batteries with negative (-) end of battery touching the spring. 5. Connect battery back-up connector to terminal on bottom of telephone base 6.
TELEPHONE OPERATIONS Placing a Call 1. Press the TALK button (TALK button will illuminate GREEN) and dial the number you wish to call. 2. To end the call press the TALK button or place the handset in the base. Or 1. Press the keys of the numbers needed to dial. The LCD will display PREDIAL and the keys pressed. 2. Press the TALK button. Handset will go offhook and dial the displayed numbers. Answering a Call If the handset is out of the cradle, press the TALK button.
TELEPHONE OPERATIONS Pause Feature Programming in a pause will cause the phone to wait four (4) seconds before dialing additional numbers. This feature may be used when it is necessary to dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. Press the RD/P button at the required point during the memory storage process to program a pause. Temporary Tone If you have rotary (pulse) dial service, you can change from pulse to touch tone (tone) during a call.
TELEPHONE OPERATIONS Channel Operation The C4210 cordless telephone automatically searches and selects the clearest of 40 channels when it is being used. If interference develops on the line, pressing this button will move to another channel. Security Code The security code prevents your cordless phone conversations from being accessed by a phone on a different line. Once the handset battery is fully charged, the handset will automatically select the code from over 65,000 different combinations.
TELEPHONE OPERATIONS Adding a Phonebook Number 1. Unit must be in standby mode only. 2. Press MODE key twice. The display will show PHONEBOOK for 1 second and then display the first available record. 3. Press PROG key to add new phone record. 4. If the phonebook is full, the display will show PHONEBOOK FULL for 1 second together with an error keynote. Then return to review mode. 5. If memory is available, the display will show SAVE NEW NUM and then ENTER NUMBER. 6.
TELEPHONE OPERATIONS Dialing a Phonebook Entry 1. Locate the phonebook record you wish to call. 2. Press TALK or ENTER button to dial the displayed number. Deleting a Stored Number 1. Unit must be in standby mode and display is showing a phonebook record. 2. Press DEL/CH key once. The LCD will show DELETE? 3. Press DEL/CH to confirm. 4. The display will show MEM DELETED for 3 seconds together with a success keynote. 5. The display will show the next available record or -NO RECORDS-.
TELEPHONE OPERATIONS Changing a Stored Number 1. Unit must be in standby mode only. 2. Press MODE key twice. The display will show PHONEBOOK for 1 second and then display the first available record. 3. Press the UP (▲) or DOWN (▼) button to go to the record to be changed, e.g. ABC, 567 4. Press # key to change the phone record. 5. The display will show ENTER TO END and the stored number 567 with the blinking cursor after the digit 7. 6. Press any numeric key to add extra numbers.
TELEPHONE OPERATIONS 3. Press the UP (▲) or DOWN (▼) button to go to the record to be stored to the EMERGENCY key. 4. Press and hold the EMERGENCY key for 2 seconds. 5. The phone number is copied to the EMERGENCY key. The LCD will display MEM STORING for one (1) second and the handset will give a success keynote. Dialing the EMERGENCY Number 1. Unit must be in standby mode only. 2. Press the EMERGENCY key once. 3. The display will show the stored name and number for 5 seconds.
TELEPHONE OPERATIONS CALLER ID OPERATIONS Visual Message Waiting Indicator (VMWI) Note: This is a service that is provided through your local telephone company. If the C4210 finds that there is voice message to be retrieved, it will turn on the Message Waiting Indicator (the ENTER key). To retrieve the voice message, press the ENTER key while the indicator is on. The handset will go offhook and dial the stored Voicemail number.
TELEPHONE OPERATIONS If you access the call waiting call, the Caller ID information will disappear and the Time/Day screen will appear. If you do not access the call waiting call, the Caller ID information will be transferred into the Caller log. This caller information is considered “old”. Unknown Call If a call is from another country or the caller’s number is not available, UNKNOWN is displayed and stored in the Caller ID log.
TELEPHONE OPERATIONS If the Caller ID list is empty, the display will show - NO CALLS -. • At anytime, the user can press FLASH button one time to go back to standby mode. Or • It will go back to standby automatically at 30 seconds time out if there is no action. Saving CALLER ID Information to Phonebook 1. While reviewing Caller information, press PROG key once. 2. The display shows SAVE TO PHONEBOOK.
TELEPHONE OPERATIONS • At anytime, the user can press FLASH button one time to go back to standby mode. Or • It will go back to standby automatically at 30 seconds time out if there is no action. Callback from CALLER ID Information To callback from incoming call information, the base T/P switch should be set at T.
TELEPHONE OPERATIONS Example 1: Stored Long Distance Service code: 1. Stored area code: 770. Stored incoming call number 770-123-4567. 1. Pressing the ENTER key will show blinking 123-4567. 2. Pressing the TALK or ENTER key again will dial out 1234567. Or 3. Pressing the UP (▲) key will show blinking 770-123-4567. Then press the TALK or ENTER key again will dial out 7701234567. Or 4. Pressing the UP (▲) key will show blinking 1-7701234567. Press the TALK or ENTER key will dial out 17701234567. Or 5.
TELEPHONE OPERATIONS 4. Pressing the UP (▲) key will show blinking 413-456-7890 again. Delete Caller ID Information While reviewing the Caller ID, press DEL/CH button to delete the displayed caller information. LCD will flash DELETE ?. Press DEL/CH to confirm. CID DELETED will be displayed for 2 seconds. The next record is shown automatically or - NO CALLS - if the list is empty. • At anytime, the user can press FLASH button one time to go back to standby mode.
MAINTENANCE AND CARE 3. Do not use detergents and avoid excess moisture. 4. The C4210 is an electrical device. Avoid electric shock by keeping the phone away from water (i.e. bathroom, kitchen sink, etc.). The unit will not operate/no dial tone: • Verify the TALK Button is lit. • Verify the AC Adapter is securely plugged into AC outlet, the base and the telephone. • Verify the telephone line cord is securely plugged into the wall jack and the telephone.
TROUBLESHOOTING Noise, Static, Interference or Other Calls Heard while Using the Handset: • Try changing channels. • Make sure the base antenna is in an upright position. • Make sure you are in the usable range of the base station. • Make sure the handset battery is fully charged. • Try relocating the base unit to another location. • Make sure the AC Adapter is not plugged into the wall outlet with other appliances.
TROUBLESHOOTING Difficulty in Placing or Receiving Calls: • Move closer to the base and try again. • If moving closer does not work, you may have lost the security code. • Reset code by placing the handset back on the base for 5-10 seconds. (See Security Code Section) • Make sure you have selected the correct dialing mode, tone or pulse. • Make sure the AC Adapter is not plugged into a wall outlet with other appliances. Disconnect for 5-10 seconds then reconnect.
REGULATORY COMPLIANCE Part 68 of FCC Rules Information a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
REGULATORY COMPLIANCE customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. e) The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
REGULATORY COMPLIANCE Customer-Owned Coin/Credit Card Phones: To comply with state tariffs, the telephone company must be given notification prior to connection. In some states, the state public utility commission, public service commission or corporation commission must give prior approval of connection. Part 15 of FCC Rules Information This device complies with Part 15 of the FCC Rules.
REGULATORY COMPLIANCE 3. Connect the telephone equipment into an outlet on a circuit different from that to which the television, radio, or other receiver is connected. 4. Consult the dealer or an experienced Radio/ TV Technician for help. CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.
REGULATORY COMPLIANCE CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface.
WARRANTY & SERVICE The following warranty and service information applies only to products purchased and used in the U.S. and Canada. For warranty information in other countries, please contact your local retailer or distributor. Limited Warranty Clarity, a division of Plantronics, Inc.
WARRANTY & SERVICE Implied Warranties Under state law, you may be entitled to the benefit of certain implied warranties. These implied warranties will continue in force only during the warranty period. Some states do allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
WARRANTY & SERVICE In Canada Plantronics Service Center 8112 Trans-Canada Hwy. Ville St. Laurent. Que. Canada H4S 1M5 Tel: (800) 540-8363 (514) 956-8363 Fax: (514) 956-1825 Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing material to prevent damage. Include the following information: 1. A proof-of-purchase indicating model number and date of purchase. 2. Bill-to address. 3. Ship-to address. 4. Number and description of units shipped. 5.