User Guide E814 – Amplified Big Button Corded Phone with Digital Answering Machine
important safety instructions Warnings: Privacy of communications may not be ensured when using this phone. To maintain the compliance with the FCC’s RF exposure guideline, place the base unit at least 20cm from nearby persons. To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the telephone. 3. Avoid contact with liquids.
important safety instructions 13. To reduce the risk of electrical shock, do not take this phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 14.
important safety instructions 24. Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage to your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use your telephone with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected.
packaging contents/location Package contains the following items: • Answering Machine base station with corded handset • AC power adapter for Answering Machine base station • Telephone line cord for Answering Machine base station • User Manual • Warranty/FCC Requirements booklet Installation Location For maximum coverage and reduce the interference, here are some guidelines you should consider when you place the base unit, • Place it at a convenient, high, and central location with no obstructions between t
connecting your E814 Connecting the Answering Machine base station 1 – Connect the corded handset to the base station as shown below. 2 – Plug the power supply cord into the jack located on the back of the base station. Plug the other end of power supply line cord into an electrical outlet. Always use the cables provided in the box. Warnings: Use only the power adapter provided for the base station. Always use the cables provided in the box, others may not be compatible.
getting to know your E814 answering machine Base Station 7 1 8 9 2 10 3 11 4 12 5 13 14 15 6 16 17 18 19 8
getting to know your E814 1 RINGER Indication • Flashes when ringing. • In idle mode: ON if Answering machine is on; OFF if Answering machine is off. 2 LCD DISPLAY 3 MEMORY KEYS • In dial mode: Long press to store the Store the number entered from idle mode. • In idle mode: Press to dial out to the number stored in the memory key. 4 CLEAR/MUTE • In main menu mode: Press to go back to idle screen. • In sub-menu mode: Press to go back to previous level.
getting to know your E814 7 REPEAT/Redial/Pause ( /rd/p) • In Idle mode: Press to access the redial list. • In predial or editing mode: Press and hold to insert a pause. • In TAM message playback mode: Press to go back to previous message 8 DELETE (X) • In editing mode: Short press to backspace one digit, long press to clear whole strings. • In Directory list/Redial list/Call log view mode: Press to delete an entry. • In TAM message playing mode: Press to delete a message.
getting to know your E814 13 FLASH/PAGE • During a call: Press to insert a Flash. • In Idle mode: Press to page handsets. (Optional – purchased separately) Press and hold to enter registration mode. 14 Answer ON/OFF ( ) • In Idle: Press to switch the answering machine ON or OFF. • During message playback: Press to stop message playback.
getting to know your E814 LCD Display Icons Description This will display when there is a new CID entry or if one is being viewed. This will display when you have a new Voice Mail message. Will disappear when all the visual messages have been read. (Network dependent) This shows how many messages you have on your local answering system. Indicates that the ringer is switched off. Indicates the time format.
getting to know your E814 Menu Structure In idle mode, press to access the menu. Press or to navigate the menu. Refer to the following for the menu structure.
getting to know your E814 Text and Digit Entry Table The following tables show you where each letter and punctuation character can be found. Respective character table will be used when corresponding menu language is selected. This will be helpful when storing a name in the directory and renaming your phone. In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered. Writing Tips: 1.
using your E814 Make an External Call Preparatory dialing Enter the phone number and lift up the corded handset or press to dial the number. Press to clear the entry when entering the number. Note: To insert a pause in the dialling sequence, press and hold the button, the screen will then show a “P” in the number. Direct dialing Lift up the corded handset or press to take the line and enter the phone number.
using your E814 Answer a Call When there is an incoming ring, pick up the corded handset or press to answer the call. End a Call During a call connection, put the corded handset on the base station to end the call. Or press if you have a call in hands free mode. Adjust Earpiece and Hands free Volume During a call, you can adjust the earpiece volume from a selection of 5 volume levels (Level 1 to Level 5).
using your E814 Store a number into a memory key 1. In idle mode, enter the telephone number you want to store. 2. Press and hold any memory key for more than 2 seconds, until you hear the confirmation tone to indicate the number has been stored. Note: If there is already a number stored before, the old number will be replaced directly.
using your E814 Store a redial number into the directory 1. Follow steps 1 and 2 in section Redial a number from the redial list. 2. Press twice. 3. Edit the number, then press . 4. Enter the name; edit, then press to save; display shows “Saved”, then returns to Redial list. Delete a redial number 1. Follow steps 1 and 2 in section Redial a number from the redial list. 2. Press < X > to delete; number will be deleted immediately.
using your E814 Make a 3-way Conference Call (With optional cordless handset(s), purchased separately) The conference call feature allows one external call to be shared with the corded base and cordless handset or two cordless handsets. The three parties can share the conversation and no network subscription is required. Using the corded base during the external call: press TALK on a registered handset to join the call.
using your E814 Edit a Directory Entry In idle: 1. Press , then or to select Directory; press to enter the Directory menu. 2. Press to select Review. Display shows “Entries in DIR” briefly, then displays the first entry in alphabetical order; press to select the desired entry to be edited. 3. Press and the display shows Enter number. 4. Edit the name or press to backspace a character if necessary. 5.
using your E814 In idle: 4. Press ; display shows “Entries in DIR” briefly, then displays the first entry in alphabetical order; press to select the desired entry. Delete a Directory Entry In idle: 1. Press –OR– 2. Press , then or to select Directory; press to enter the Directory menu. 3. Press to see Review. 4.
using your E814 4. Display shows “Copy from DIR”, followed by the first entry in your directory. Use or to select the entry you wish to assign to your speed dial location; press to select the entry. 5. You can further edit this entry if needed; press to confirm. 6. You will hear a confirmation beep when finished, display returns to the Speed Dial list of records.
using your E814 4. Press to scroll through the CID list. Note: The icon will be displayed in the idle screen until all new calls have been reviewed in the CID list. Store a CID Number into the Directory 1. Follow steps from 1 to 3 in section View the CID. 2. To format the number for your local dialing zone (7-10-11 digits), press the <# key> until the correct format is displayed on the screen. 3.
using your E814 PHONE SETTINGS Your phone comes with a selection of settings that you can change to personalize your phone the way you like it to work. Set Date and Time The format for the date is MM-DD-YY, and the time is HH:MM in either 12-hour or 24-hour format. 1. Press and to select Set date/time. 2. Press to show Date: ; use numeric keypad to enter date (MM-DD-YY). 3. Press to confirm; display shows Time:; use numeric keypad to enter time (HH:MM), use .
using your E814 4. Press to confirm the setting; display shows Saved, you will hear a beep; display goes back to the previous screen; press to return to previous menu. Note: The respective ringer melody will be played during your selection. Set the Dial Mode You should normally leave the dialling mode at its default setting of TONE (also called DTMF) unless the phone is connected to an old exchange that only recognizes PULSE dialling. In Idle: 1.
using your E814 Clear the voicemail icon on your screen Note: This feature applies if you have voicemail service from your local phone service provider; it refers to the small envelope icon on your screen. In Idle: 1. Press and to select Settings. 2. Press and to select “Clr voicemail”; display shows “Reset VM icon?” 3. Press to confirm (or to cancel); display returns to previous menu.
using your E814 De-register Handsets (Optional cordless handset(s), purchased separately) You may need to do this if you need to replace a faulty handset. You will need to deregister all handsets, then re-register each handset individually. 1. Press and hold for 10 seconds, until display shows “De-register?” (Display will show “Registering...” after approx. 4 seconds; keep pressing the button until “De-register?” is displayed). 2.
using your E814 OGM Settings Record your Outgoing Message (Announcement) When you record your own announcement, it will be used when the answering machine answers the call. If your personalized announcement is deleted, the pre-set announcement will be restored automatically. Record/play/delete personalized announcement 1. Press and to select Answering sys. 2. Press and to select Announcement. Display shows Play (2) Del (3) Rec (7) 3.
using your E814 5. Press < X > if you want to delete the current message being played. Note: You cannot delete New Messages, so you will have to play them before trying to delete. Remarks a. The first received new message will be played first and then the second received new message will be played and so on (if more than one new message is received). b. When all the new messages are played, it will playback the old messages. Record a memo on the Answering Machine You can record your memos for another user.
using your E814 You can use the corded handset, the speakerphone or the cordless handset to intercept the call to speak to the caller during ICM recording. Then the message that is currently being recorded will be saved as a new message unless the user presses STOP during the message, and then the message will not be saved as a new message. Answering Machine SETTINGS Set the Answer Delay You can set the number of rings before the answering machine answers and starts playing your announcement.
using your E814 1. Press and to select Answering sys. 2. Press and to select Ans sys setup. 3. Press and to select Voice language. 4. Press and to select your desired language. 5. Press to confirm; display shows Saved. Turn On or Off the Call Screening You can select to turn on or off the call screening on base. 1. Press and to select Answering sys. 2.
TROUBLESHOOTING If you have difficulty with your corded base, please try the following suggestions. The unit does not record new messages • Check that the power cord is plugged-in to a working electrical outlet. • Ensure that the answering machine is powered-on. The caller cannot leave a message • The answering machine is turned off. Check power switch. • Message memory is full. Erase unnecessary messages. I cannot operate the answering machine remotely.
TROUBLESHOOTING When connecting to a PBX, no and/or wrong connection after dialing • Dialing prefix is needed. Insert the correct dialing prefix. I hear other calls while using my telephone • Disconnect the answering machine from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply).
technical specifications answering machine base station Amplified dB Level: 40dB Dimensions: Base Size: 8-1/4” x 6-3/4” x 2-1/4” (H x W x D) Weight: Base Weight: 25.73 oz.
User Guide D703HS / D704HS Amplified Big Button Cordless Handset TM TM (Optional – purchased separately)
battery safety instructions WARNING: Dispose of used batteries according to the instructions. 1. Do not dispose of the battery in a fire as it may explode. Check with local codes for possible special disposal instructions. 2. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes and skin. It may be toxic if swallowed. 3. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets and keys.
cordless handset installation (Purchased Separately) Step 1: Connecting the charging base station • Locate the charging station (A) in close proximity to the corded base station and plug the power supply cord into an electrical outlet. Step 2: Install rechargeable batteries • Remove the battery compartment cover (B) by pushing down with thumb and sliding the cover towards the rear of the handset.
getting to know your cordless handset (Purchased Separately) 13 14 12 15 17 16 1 2 11 3 10 4 9 5 6 7 8
getting to know your cordless handset (Purchased Separately) 1 RD/P (REDIAL/PAUSE) • In idle mode: Press repeatedly to view the last numbers dialed. • While entering numbers: Press and hold to insert a dialing pause (P). 2 boost • During a call: Press to enhance the clarity and loudness of your caller’s voice. mute / X (remove) • During a call: Press to mute the microphone. • While predialing: press to delete a digit.
getting to know your cordless handset (Purchased Separately) 7 ALPHANUMERIC KEYPAD, * (STAR), # (POUND) • In idle or editing mode: Press to insert a digit/character. • 0 key: While entering the directory names, press to insert a space. • 1 key: While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory. • * key during a call: Press to send touch-tone signals temporarily.
getting to know your cordless handset (Purchased Separately) 14 EARPIECE 15 VOLUME UP / DIRECTORY / SCROLL UP • Refer to point 4 for the key instruction 16 VOLUME DOWN / DIRECTORY / SCROLL DOWN • Refer to point 6 for the key instruction 17 HEADSET JACK • We recommend the Plantronics™ headsets M210C©, M214©.
getting to know your cordless handset (Purchased Separately) The screen display gives you information on the current status of the telephone. Icons Description The speakerphone is turned on. While reviewing the call list history, missed calls that have not been reviewed. The ringer is switched off. New message in the answering system. Answering system is turned on. New voicemail received from the telephone service provider. (network subscription is required). The audio boost feature is on.
getting to know your cordless handset (Purchased Separately) MENU STRUCTURE In idle mode, press
getting to know your cordless handset (Purchased Separately) The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the directory. In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered. Writing Tips: 1. Once a character is selected, the cursor will move to the next position after a short pause. 2.
using your cordless handset (Purchased Separately) Audio Tone Settings Use this feature to change the quality of the audio of the handset to best suit your hearing. While you are on a call, press TONE repeatedly to select an equalizer setting: Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural). The tone setting remains set until you change it again.
using your cordless handset (Purchased Separately) To mute the call During a call, Press . When mute is on, the handset screen shows Muted for a few seconds and the MUTE icon appears until you turn off mute. Or mute is automatically canceled when you end the call. Note: Mute will also be canceled automatically when you press to answer the second waiting call. To unmute the call When mute is on, press and then resume speaking.
using your cordless handset (Purchased Separately) Call from the CID 1. In idle mode, press to access the CID. Alternatively, press
using your cordless handset (Purchased Separately) Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, CID or redial list. To access a number in the directory while on a call 1. Press
using your cordless handset (Purchased Separately) To Store a Redial Number into the Directory Follow the steps in the section under “Review the redial list entry” above. 1. Press
using your cordless handset (Purchased Separately) If you have more than two registered handsets, your screen shows “Intercom to:” Use the dial pad keys to select the other handset. Your handset screen shows “Calling HANDSET X”. The other handset rings and its screen shows “HANDSET X is calling”. 3. The called handset rings. Press or on the called handset to establish the internal call. Transfer an External Call from Handset to Handset During an external call 1.
using your cordless handset (Purchased Separately) Each directory entry can have a maximum of 30 digits for the phone number and 15 characters for the name. Add a New Directory Entry In idle mode, press
using your cordless handset (Purchased Separately) For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory: If you press 5 (JKL) once, J and then Jennifer displays. If you press 5 (JKL) once, J displays. Press . Jessie displays. If you press 5 (JKL) twice, K and then Kevin displays. If you press 5 (JKL) three times, L and then Linda displays. If you press 5 (JKL) five times, J displays and then Jennifer displays again.
using your cordless handset (Purchased Separately) This telephone has 10 speed dial locations where you can assign telephone numbers from the directory you wish to dial numbers by pressing and holding the respective digits keys from idle mode. Add a Speed Dial Number 1. In idle mode, press
using your cordless handset (Purchased Separately) Caller id Display (network dependent) This product supports caller ID services offered by most telephone service providers. If you have subscribed to Caller ID service, and provided the identity of the caller is not withheld, the number of the caller will be displayed together with the date and time of the call (if provided by the network). The telephone stores caller ID information about the last 50 incoming calls in the CID.
using your cordless handset (Purchased Separately) Reasons for missing caller ID information SCREEN MESSAGE REASON Private name The caller prefers not to show the name Private number The caller prefers not to show the telephone number.
using your cordless handset (Purchased Separately) You may choose the desired number format for local and long distance numbers before dialing or saving it into the directory. The NEW icon is removed once the new call has been viewed. Store a CID number into the Directory Follow Steps 1 and 2 in the View the CID Entries section. 1. Press
using your cordless handset (Purchased Separately) Voicemail waiting (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. New voicemail and appear on the handset screen. Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none.
using your cordless handset (Purchased Separately) CID time synchronization CID time sync is programmed to be on. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can turn CID time sync off so the system uses the date and time that you set. 1. In idle mode, press
troubleshooting (Cordless Handset Purchased Separately) If you have difficulty with your cordless handset, please try the following suggestions. “SEARCHING” is displayed • Answering machine is out of range. Reduce the range. No display • Recharge battery My cordless handset doesn’t work at all • Make sure the power cord to the cordless handset charger base unit is securely plugged into a working electrical outlet.
troubleshooting (Cordless Handset Purchased Separately) • Your telephone line cord might be malfunctioning. Try installing a new telephone line cord. I cannot dial out • First try all the suggestions in listed under the “I cannot get a dial tone”. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
troubleshooting (Cordless Handset Purchased Separately) “Out of range or no pwr at base” appears on my cordless handset • Ensure that the cordless charger base is powered up. • Place the cordless handset in the charging base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
troubleshooting (Cordless Handset Purchased Separately) • You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the tele- phone starts ringing. • The layout of your home or office might be limiting the operating range. Try moving the answering machine and cordless unit to another location.
technical specifications Cordless Handset (Optional – purchased separately) Amplified dB Level: 40dB Dimensions: Handset Size: 7” x2 1/4” x 1 1/2” (H x W x D) Weight: Handset Weight: 6.125 oz. (with batteries) Power Requirements: – Battery: 2 X AAA, 1.2V, 600mAh Ni-MH (GPI International Ltd) Use only NiMH rechargeable batteries. Note: Do not mix batteries; replace both batteries when needed. Handset Charger base (Optional – purchased separately) Dimensions: 2” x 3 3/4” x 3 1/2” (H x W x D) Weight: 2.
Clarity, a Division of Plantronics, Inc. 6131 Preservation Drive Chattanooga,TN 37416 Tel: 800-426-3738 Fax: 800-325-8871 E-mail: claritycs@plantronics.com Website: www.clarityproducts.com ©2012 Clarity, a Division of Plantronics, Inc.All rights reserved. Clarity, E814, Smart for Seniors, D703HS and D704HS are trademarks or registered trademarks of Plantronics, Inc. Rev.
