User Guide E814CC – Amplified Big Button Cordless Phone with Corded Digital Answering Machine
important safety instructions Warnings: Privacy of communications may not be ensured when using this phone. To maintain the compliance with the FCC’s RF exposure guideline, place the base unit at least 20cm from nearby persons. To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the telephone. 3. Avoid contact with liquids.
important safety instructions 13. To reduce the risk of electrical shock, do not take this phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 14.
important safety instructions 24. Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage to your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use your telephone with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected.
packaging contents/location Package contains the following items: • Answering Machine base station with corded handset • AC power adapter for Answering Machine base station • Telephone line cord for Answering Machine base station • Cordless Handset • Charging base for cordless handset • Belt clip for cordless handset • (2) Rechargeable batteries for cordless handset • User Manual • Warranty/FCC Requirements booklet Installation Location For maximum coverage and reduce the interference, here are some guideli
connecting corded base Connecting the Answering Machine base station 1 – Connect the corded handset to the base station as shown below. 2 – Plug the power supply cord into the jack located on the back of the base station. Plug the other end of power supply line cord into an electrical outlet. Always use the cables provided in the box. Warnings: Use only the power adapter provided for the base station. Always use the cables provided in the box, others may not be compatible.
getting to know your corded base answering machine Base Station 7 1 8 9 2 10 3 11 4 12 5 13 14 15 6 16 17 18 19 8
getting to know your corded base 1 RINGER Indication • Flashes when ringing. • In idle mode: ON if Answering machine is on; OFF if Answering machine is off. 2 LCD DISPLAY 3 MEMORY KEYS • In dial mode: Long press to store the Store the number entered from idle mode. • In idle mode: Press to dial out to the number stored in the memory key. 4 CLEAR/MUTE • In main menu mode: Press to go back to idle screen. • In sub-menu mode: Press to go back to previous level.
getting to know your corded base 7 REPEAT/Redial/Pause ( /rd/p) • In Idle mode: Press to access the redial list. • In predial or editing mode: Press and hold to insert a pause. • In TAM message playback mode: Press to go back to previous message 8 DELETE (X) • In editing mode: Short press to backspace one digit, long press to clear whole strings. • In Directory list/Redial list/Call log view mode: Press to delete an entry. • In TAM message playing mode: Press to delete a message.
getting to know your corded base 13 FLASH/PAGE • During a call: Press to insert a Flash. • In Idle mode: Press to page handsets. Press and hold to enter registration mode. 14 Answer ON/OFF ( ) • In Idle: Press to switch the answering machine ON or OFF. • During message playback: Press to stop message playback.
getting to know your corded base LCD Display Icons Description This will display when there is a new CID entry or if one is being viewed. This will display when you have a new Voice Mail message. Will disappear when all the visual messages have been read. (Network dependent) This shows how many messages you have on your local answering system. Indicates that the ringer is switched off. Indicates the time format.
getting to know your corded base Menu Structure In idle mode, press to access the menu. Press or to navigate the menu. Refer to the following for the menu structure.
getting to know your corded base Text and Digit Entry Table The following tables show you where each letter and punctuation character can be found. Respective character table will be used when corresponding menu language is selected. This will be helpful when storing a name in the directory and renaming your phone. In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered. Writing Tips: 1.
using your corded base Make an External Call Preparatory dialing Enter the phone number and lift up the corded handset or press to dial the number. Press to clear the entry when entering the number. Note: To insert a pause in the dialling sequence, press and hold the button, the screen will then show a “P” in the number. Direct dialing Lift up the corded handset or press to take the line and enter the phone number.
using your corded base Answer a Call When there is an incoming ring, pick up the corded handset or press to answer the call. End a Call During a call connection, put the corded handset on the base station to end the call. Or press if you have a call in hands free mode. Adjust Earpiece and Hands free Volume During a call, you can adjust the earpiece volume from a selection of 5 volume levels (Level 1 to Level 5).
using your corded base 2. Press and hold any memory key for more than 2 seconds, until you hear the confirmation tone to indicate the number has been stored. Note: If there is already a number stored before, the old number will be replaced directly. Dial the number in a memory key In idle mode, press / / / / , the phone will automatically dial out the telephone number stored in the selected memory key in speakerphone mode.
using your corded base 4. Enter the name; edit, then press to save; display shows “Saved”, then returns to Redial list. Delete a redial number 1. Follow steps 1 and 2 in section Redial a number from the redial list. 2. Press < X > to delete; number will be deleted immediately. Find the Handset You can locate the handset by operation on the base station as below. 1. In idle mode, press to page all handsets; “PAGING” will flash on the base screen.
using your corded base Private phonebook (directory) Your phone can store up to 50 private directory entries with names and numbers in the corded base. Each directory entry can have a maximum of 20 digits for the phone number and 15 characters for the name. Directory entries are stored alphabetically by name. The directory is shared across your system (corded base and registered cordless handsets).
using your corded base 4. Edit the name or press to backspace a character if necessary. 5. Use to move cursor to the left, to move cursor to the right. 6. Press to save the number and display shows Enter name. 7. Edit the name or press to backspace a digit if necessary. Use to move cursor to the left, to move cursor to the right. 8. Press to confirm and the display will show “Saved”, then returns to the list of Directory entries.
using your corded base 4. Display shows “Entries in DIR” briefly, then displays the first entry in alphabetical order; press to select the desired entry to be deleted. 5. Press < X > and display shows “Delete contact?”. 6. Press to confirm or to cancel. Assign Speed Dials Your corded base has 9 speed dial available, corresponding to keys “0, 2-9” on your numeric dial pad.
using your corded base CALLER DISPLAY (NETWORK DEPENDENT) This feature is available if you have subscribed the Caller Line Identification service with your network service provider. Your phone can store up to 10 received calls with date/ time information in the base CID. The number will be shown on the LCD when the phone is ringing. If the number matches with one of the entries in your Private Directory, the caller’s name stored in the private directory will be displayed with the number.
using your corded base 4. Press the button to confirm. 5. Display shows “Edit name”; key in the name using the digit keys (maximum 15 characters). If you make any mistakes, press to backspace a character. Press or to insert characters. 6. When you have finished editing, press to confirm, and the display shows “Saved”, then it returns to the list of CID records. Delete an Entry in the CID 1. Follow steps from 1 to 3 in section View the CID. 2.
using your corded base Set the Base Language In Idle: 1. Press and to select Settings. 2. Press to select LCD Language. 3. Press to confirm the setting; display shows Saved, you will hear a beep; display goes back to the previous menu. Ringer Setup Change Ringer Volume and Tone 1. Press and to select Ringers. 2. Press ; display shows Ringer Volume. 3.
using your corded base 4. Press to confirm; display briefly shows “Saved”, then it returns to previous menu Set the Key Tone The Key Tone is a confirmation beep when you press any key. It is set on by default, but can be turned off, if desired. In Idle: 1. Press and to select Settings. 2. Press and to select Key Tones. 3. Press and to select On or Off. 4.
using your corded base Clear the voicemail icon on your screen Note: This feature applies if you have voicemail service from your local phone service provider; it refers to the small envelope icon on your screen. In Idle: 1. Press and to select Settings. 2. Press and to select “Clr voicemail”; display shows “Reset VM icon?” 3. Press to confirm (or to cancel); display returns to previous menu.
using your corded base 5. When process is finished, handset display shows “Handset registered” briefly, after which it shows “Handset X” (X is the handset number). De-register Handsets You may need to do this if you need to replace a faulty handset. You will need to deregister all handsets, then re-register each handset individually. 1. Press and hold for 10 seconds, until display shows “De-register?” (Display will show “Registering...” after approx.
using your corded base 3. Press and to select between ON and OFF. 4. Press to confirm. OGM Settings Record your Outgoing Message (Announcement) When you record your own announcement, it will be used when the answering machine answers the call. If your personalized announcement is deleted, the pre-set announcement will be restored automatically. Record/play/delete personalized announcement 1. Press and to select Answering sys. 2.
using your corded base the beginning, or press twice to skip back to the previous message during message playback. 4. Press if you want to skip forward to the next message during message playback. 5. Press < X > if you want to delete the current message being played. Note: You cannot delete New Messages, so you will have to play them before trying to delete. Remarks a.
using your corded base At any time if you want to pick up the call, you can lift up the corded handset or press to intercept the call and talk to the caller directly. The message recording will be stopped automatically. If the answering machine is in the process of recording, the message already stored will be saved. You can use the corded handset, the speakerphone or the cordless handset to intercept the call to speak to the caller during ICM recording.
using your corded base 4. Press and to select your desired recording time from the available options 1 min, 2 min (default), 3 min. 5. Press to confirm; display shows Saved. Set the Outgoing Message Language The answering machine announces the outgoing message when it answers a call. There is a pre-set OGM for each of ANS & REC mode or ANSWER ONLY mode. You are able to select your desired OGM language to playback. 1. Press and to select Answering sys. 2.
using your corded base Turn On of Off the Message Alert Tone You can select to turn on or off the message alert (for missed calls). 1. Press and to select Answering sys. 2. Press and to select Ans sys setup. 3. Press and to select Msg alert tone. 4. Press and to select ON or OFF. 5. Press to confirm; display shows Saved.
User Guide Amplified Big Button Cordless Handset
cordless handset installation Step 1: Connecting the charging base station • Locate the charging station (A) in close proximity to the corded base station and plug the power supply cord into an electrical outlet. Step 2: Install rechargeable batteries • Remove the battery compartment cover (B) by pushing down with thumb and sliding the cover towards the rear of the handset.
Getting to know youR cordless handset 13 14 12 15 17 16 1 2 11 3 10 4 9 5 6 7 8 35
Getting to know youR cordless handset 1 RD/P (REDIAL/PAUSE) • In idle mode: Press repeatedly to view the last numbers dialed. • While entering numbers: Press and hold to insert a dialing pause (P). 2 boost • During a call: Press to enhance the clarity and loudness of your caller’s voice. mute / X (remove) • During a call: Press to mute the microphone. • While predialing: press to delete a digit.
Getting to know youR cordless handset 7 ALPHANUMERIC KEYPAD, * (STAR), # (POUND) • In idle or editing mode: Press to insert a digit/character. • 0 key: While entering the directory names, press to insert a space. • 1 key: While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory. • * key during a call: Press to send touch-tone signals temporarily.
Getting to know youR cordless handset 14 EARPIECE 15 VOLUME UP / DIRECTORY / SCROLL UP • Refer to point 4 for the key instruction 16 VOLUME DOWN / DIRECTORY / SCROLL DOWN • Refer to point 6 for the key instruction 17 HEADSET JACK • We recommend the Plantronics™ headsets M210C©, M214©.
Getting to know youR cordless handset The screen display gives you information on the current status of the telephone. Icons Description The speakerphone is turned on. While reviewing the call list history, missed calls that have not been reviewed. The ringer is switched off. New message in the answering system. Answering system is turned on. New voicemail received from the telephone service provider. (network subscription is required). The audio boost feature is on. The microphone is muted.
Getting to know youR cordless handset MENU STRUCTURE In idle mode, press
Getting to know youR cordless handset The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the directory. In editing mode, a cursor is displayed to indicate the current text entry position. It is positioned at the right of the last character entered. Writing Tips: 1. Once a character is selected, the cursor will move to the next position after a short pause. 2.
using your cordless handset Audio Tone Settings Use this feature to change the quality of the audio of the handset to best suit your hearing. While you are on a call, press TONE repeatedly to select an equalizer setting: Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural). The tone setting remains set until you change it again. Audio Boost Use the audio boost feature to enhance the clarity and loudness of your caller’s voice on the handset earpiece – up to 40dB of amplification.
using your cordless handset To mute the call During a call, Press . When mute is on, the handset screen shows Muted for a few seconds and the MUTE icon appears until you turn off mute. Or mute is automatically canceled when you end the call. Note: Mute will also be canceled automatically when you press to answer the second waiting call. To unmute the call When mute is on, press and then resume speaking.
using your cordless handset Call from the CID 1. In idle mode, press to access the CID. Alternatively, press
using your cordless handset (such as bank account information or access codes) from the directory, CID or redial list. To access a number in the directory while on a call 1. Press
using your cordless handset 1. Press
using your cordless handset HANDSET X”. The other handset rings and its screen shows “HANDSET X is calling”. 3. The called handset rings. Press or on the called handset to establish the internal call. Transfer an External Call from Handset to Handset During an external call 1. Press
using your cordless handset Add a New Directory Entry In idle mode, press
using your cordless handset If you press 5 (JKL) once, J displays. Press . Jessie displays. If you press 5 (JKL) twice, K and then Kevin displays. If you press 5 (JKL) three times, L and then Linda displays. If you press 5 (JKL) five times, J displays and then Jennifer displays again. Note: If you press a key (0-9) and no name starts with the letters on that key, the directory shows the entry that matches the next letter in the directory. Edit a Directory Entry 1.
using your cordless handset Add a Speed Dial Number 1. In idle mode, press
using your cordless handset Caller id Display (network dependent) This product supports caller ID services offered by most telephone service providers. If you have subscribed to Caller ID service, and provided the identity of the caller is not withheld, the number of the caller will be displayed together with the date and time of the call (if provided by the network). The telephone stores caller ID information about the last 50 incoming calls in the CID.
using your cordless handset Reasons for missing caller ID information SCREEN MESSAGE REASON Private name The caller prefers not to show the name Private number The caller prefers not to show the telephone number.
using your cordless handset You may choose the desired number format for local and long distance numbers before dialing or saving it into the directory. The NEW icon is removed once the new call has been viewed. Store a CID number into the Directory Follow Steps 1 and 2 in the View the CID Entries section. 1. Press
using your cordless handset Voicemail waiting (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. New voicemail and appear on the handset screen. Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. This may occur, for example, when you have accessed your voicemail while away from home.
using your cordless handset CID time synchronization CID time sync is programmed to be on. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can turn CID time sync off so the system uses the date and time that you set. 1. In idle mode, press
TROUBLESHOOTING If you have difficulty with your corded base or cordless handset, please try the following suggestions. The unit does not record new messages. • Check that the power cord is plugged-in to a working electrical outlet. • Ensure that the answering machine is powered-on. The caller cannot leave a message. • The answering machine is turned off. Check power switch. • Message memory is full. Erase unnecessary messages. I cannot operate the answering machine remotely.
TROUBLESHOOTING The call does not work. • Service not activated, or wrong operator, or wrong setting. Check your Subscription with network or change the dial mode. No display. • Recharge battery My cordless handset doesn’t work at all • Make sure the power cord to the cordless handset charger base unit is securely plugged into a working electrical outlet. • Make sure the telephone line cord is securely and firmly plugged into the answering machine and the telephone wall jack.
TROUBLESHOOTING I cannot dial out • First try all the suggestions in listed under the “I cannot get a dial tone”. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Check that all the telephones connected to the same telephone line are “hung-up”.
TROUBLESHOOTING • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and answering machine base station to reset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone.
TROUBLESHOOTING • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the tele- phone starts ringing. • The layout of your home or office might be limiting the operating range.
TROUBLESHOOTING My telephone does not receive caller ID when on a call • Make sure you subscribe to caller ID with call waiting features provided by your tele- phone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use com- patible equipment. New voicemail and icon show on the display and I don’t know why • Your telephone has voicemail indication.
technical specifications answering machine base station Amplified dB Level: 40dB Dimensions: Base Size: 8-1/4” x 6-3/4” x 2-1/4” (H x W x D) Weight: Base Weight: 25.73 oz. (with corded handset) Power Requirements: – AC Adapter: (Sunstrong, part number SSA-5AP-09 US 060045) – Input: 100V - 240V, 200mA – Output: 6VDC, 450 mA Cordless Handset Amplified dB Level: 40dB Dimensions: Handset Size: 7” x2 1/4” x 1 1/2” (H x W x D) Weight: Handset Weight: 6.125 oz.
Clarity, a Division of Plantronics, Inc. 6131 Preservation Drive Chattanooga,TN 37416 Tel: 800-426-3738 Fax: 800-325-8871 E-mail: claritycs@plantronics.com Website: www.clarityproducts.com ©2012 Clarity, a Division of Plantronics, Inc.All rights reserved. Clarity, E814CC, Smart for Seniors, D703HS and D704HSTM are trademarks or registered trademarks of Plantronics, Inc. Rev.
